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"Clean, spacious room, lovely grounds. "

"Overall a really poor experience that I gave the team at the hotel a chance to respond directly but as that was pretty unsatisfactory - Iit should be shared here as potential guests should know. Good stuff: Low price, great staff. Bad stuff: Really dirty room, with someone elses dark black hairs all over the bath and bathroom and clearly had not been cleaned. Conditioner dispenser was broken and just refilled and clearly not checked. Rubbish left in the corridors and strwn around the lifts and not spotted or picked up. General poor smell around the 3rd floor. Room AC had two settings - off or COLD. No controls would work. The general upkeep of the rooms is poor, but I can live with that for a value prices hotel - but the lack of cleanliness isnt acceptible. "

"We had a fabulous 2 night stay here. The room was nicely decorated, comfy beds and great shower. The spa facilities are wonderful and extensive - 3 types of sauna, steam and aroma room as well as the thermal mineral pool, relaxation pool and the rooftop indoor to outdoor pool with jacuzzi jets - heaven!! The breakfast is a cut above and we ate dinner one night which was expensive but absolutely delicious. I would definitely recommend The Buxton Crescent for a luxury stay."

"Good gym and restaurant"

"Very disappointed to find our rooms didn’t have windows ! This fact was not mentioned when we booked ! Hotel was generally quite “tired”."

"Excellent room, great breakfast, only problem was lack of staff numbers but those they had were great "

"For the price excellent, basic, warm and clean"

"The staff were very friendly and helpful. The room itself was nice but was looking a little old and worn. It was nice to have access to the spa facilities, it would be nice if these had an upgrade, the area was looking old, worn and dirty and could do with more seating areas/areas to put belongings when using the pool/thermal areas. On the Monday morning there was a lot of drilling and banging from quite early on which was a shame as it did wake us up earlier than planned."

"Was only one night, very small room and without window "