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Rubi Tulum

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Luxury
VIP Access
4.0 star property
9.2

Wonderful

Jungle serenity with private luxury

Surrounded by lush jungle, this serene retreat offers a romantic getaway atmosphere with stunning views from every room. Indulge in a private dipping pool, savour gourmet dining at Balaxe, and unwind in luxurious penthouse suites.

Popular amenities

  • Bar
  • Spa
  • Kitchen
  • Breakfast available

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

View all photos for Luxury Villa, 1 King Bed

Luxury Villa, 1 King Bed

Luxury Villa, 1 King Bed

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Penthouse, 1 Bedroom

Signature Penthouse, 1 Bedroom

Signature Penthouse, 1 Bedroom

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Penthouse

Panoramic Penthouse | Private kitchen

Panoramic Penthouse

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Calle 16 sur Supermanzana 15 Manzana 162, Entre Calle 21 Poniente y Calle 23, Tulum, QROO, 77760

What's nearby

  • Holistika Art Walk - 9 min drive - 2.1 km
  • Tulum National Park - 9 min drive - 3.5 km
  • Tulum Beach - 12 min drive - 4.9 km
  • Tulum Mayan Ruins - 19 min drive - 7.8 km
  • Xel-Há Park - 32 min drive - 24.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪La Taqueria Pinches Tacos Shop - ‬4 min drive
  • ‪La Consentida - ‬3 min drive
  • ‪Vereda - ‬18 min walk
  • ‪Pepe The Best Taco! - ‬3 min drive
  • ‪Raum Gallery - ‬4 min drive

About this property

Rubi Tulum

Upscale hotel near Tulum Beach
Located close to Ven a la Luz Sculpture, Rubi Tulum provides a rooftop terrace, a coffee shop/cafe and a garden. Treat yourself to spa services, such as a Swedish massage, a body treatment or a facial. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • 2 outdoor pools
  • Free self-parking and valet parking
  • Full breakfast (surcharge), a nature reserve and concierge services
  • Tour/ticket information, smoke-free property and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms are individually furnished, and offer comforts, such as private plunge pools and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Rainfall showers, designer toiletries and deep-soaking baths
  • Private gardens, wardrobes/cupboards and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 4 metres
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: USD 20 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a nature reserve
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • 7 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • 55-inch smart TV
  • Private plunge pool

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Late-night room service
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 to 35 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Rubi Tulum Hotel
Rubi Tulum Tulum
Romantic Rubi Tulum
Rubi Tulum Hotel Tulum

Frequently asked questions

Does Rubi Tulum have a pool?

Yes, this property has 2 outdoor pools.

Is Rubi Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rubi Tulum?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Rubi Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Rubi Tulum?

Checkout is at noon.

Where is Rubi Tulum located?

Situated near the beach, this hotel is 2.9 mi (4.7 km) from Tulum Beach, and within 6 mi (10 km) of Tulum National Park and Ven a la Luz Sculpture. Tulum Mayan Ruins and Gran Cenote are also within 6 mi (10 km).

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Reviews

Rubi Tulum Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.6

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 72 out of 90 reviews
Rating 8 - Good. 7 out of 90 reviews
Rating 6 - Okay. 5 out of 90 reviews
Rating 4 - Poor. 2 out of 90 reviews
Rating 2 - Terrible. 4 out of 90 reviews

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay, the staff were incredible friendly and helpful. Our room was cleaned with an amazing view. I highly recommend this hotel!
Stayed 4 nights in Jul 2025

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place, pool and room are just amazing. Just need to refresh sofa pool.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeffery Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel! Staff were very friendly and professional, will be staying here when we return to Tulum!
Stayed 7 nights in Feb 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was beautiful the staff was always helpful. It’s located more inside the jungle area. The rooms were wonderful I was a little confused about the shower cause the water got all over the floor. The restaurant closes too early. The food is very good and tasteful. Room service came and cleaned everyday. Mosquitos weren’t that bad around the hotel but once you step out they tearing you up. Overall I would definitely visit them again
Stayed 3 nights in Aug 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet because it is in an area that is away from the city. (Although, a rough road to get there)
Stayed 3 nights in May 2025

2/10 Terrible

Guadalupe

Disliked: Staff & service, amenities, property conditions & facilities
One of the worst experiences. Was there for three days, everyday we were left without electricity and water for hours in the afternoon. With a pitch black room, couldn’t see much, no AC for the heat and couldn’t shower/use bathroom during that time. Very limited staff and the one person at the “front desk” was not helpful at all.
Stayed 3 nights in Sep 2025

8/10 Good

Melody

Liked: Cleanliness
Beautiful rooms, friendly staff, breathtaking view and property! Highly recommend this place. Must have a car to get around as it is located in a remote area.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daykel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with cool Tulum jungle vibe and very friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 3 nights in Feb 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and service
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs was wonderful and very friendly and helpful. The hotel is amazing, beautiful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a stunning design and an amazing vibe—you’d never even realize you’re in the middle of the jungle. The room was spotless, and the staff was exceptionally friendly.
Stayed 5 nights in Sep 2024

10/10 Excellent

Brenda

Liked: Staff & service, amenities, property conditions & facilities
It was inexpensive and everything we needed was at the resort
Stayed 1 night in Mar 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was the perfect getaway with peace and serenity.
Stayed 4 nights in May 2024

10/10 Excellent

Shalitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Rubi was AMAZING! The on-site restaurants were good. Having the options to go to the pool or use your private dipping pool in your room made it GREAT!
Stayed 4 nights in Mar 2024

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at Rubi Tulum was Excellent! I give everything a 5 stars! A great place in the Jungle to hang out and relax. I will be back! Thank you Rubi Tulum.

10/10 Excellent

Gursimran

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was not clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. My wife and I truly enjoyed our stay, and the staff works hard to make sure you feel at home there. We definitely will be back at Rubi Tulum
Stayed 2 nights in Apr 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely beautiful. It’s romantic, secluded, clean, tranquil, peaceful, and just flat out perfect for what I was looking for. The last bit of the trip to get there, the road was a bit torn up from construction but once you walk inside your just in awe. Staff was amazing and friendly, property is so well taken care of I felt like I was little oasis.
Stayed 2 nights in Aug 2024

10/10 Excellent

Theresea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful. It is located in the middle of the jungle. The staff were amazing! They were helpful and knowledgeable. Great place to stay.
Stayed 6 nights in Jun 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best food and service. The rooms were excellent! Love the private pool! The coffee was excellent! All around, definitely a 5 star rating!!!
Stayed 1 night in Apr 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is perfect for a romantic, quiet getaway, which is exactly what I was looking for. Our penthouse suite was simply stunning..three floors of lux living & very private. The food at Balaxe was delicious. The staff throughout the resort was friendly & very helpful. The gorgeous resort was the perfect setting to celebrate our wedding anniversary.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kalona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the perfect unique last minute discovery! Quiet, beautiful, wonderful staff. The place is a small sanctuary that makes you feel in a while world of your own. The food was also absolutely amazing. Every thing we needed was responded to immediately and we cannot wait to return for longer!

10/10 Excellent

Stephanie Renea Woodard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. Serene retreat for a reset. I experienced a leak and the staff immediately moved me to another room. I enjoyed my vacation/birthday at the Rubi.
Stayed 4 nights in May 2024