Papaya Playa Project, Tulum, a Member of Design Hotels

Guests find tranquility by the poolside or on a private beach section at Papaya Playa Project, where rejuvenating spa treatments and beach activities await

Creator video - submitted by Luxury Richland

In-room safe, individually decorated, individually furnished, free WiFi - Papaya Playa Project, Tulum, a Member of Design Hotels (Tulum)

Living area - Papaya Playa Project, Tulum, a Member of Design Hotels (Tulum)

Casa Arena - Papaya Playa Project, Tulum, a Member of Design Hotels (Tulum)

This upscale family-friendly hotel near Tulum Beach offers a complete escape with a beach bar, spa with detox wraps and Swedish massages. Enjoy continental breakfast with ocean views, relax in private beach cabanas, lounge by two outdoor pools, or play beach volleyball.

Very good

Popular amenities

On private beach
Breakfast included
Spa
Parking included
Free Wi-Fi

includes taxes & fees

27 Feb - 28 Feb

Check prices for these days

Room options

All rooms

3+ beds

1 bed

Showing 11 of 11 rooms

In-room safe, individually decorated, individually furnished, free WiFi

Room (Casa Viento)

Highlights

Individually furnished

Individually decorated

Air conditioning

Ceiling fan

Rainfall showerhead

Private bathroom

Hairdryer

Eco-friendly toiletries

Sleeps 10
4 King Beds and 1 Double Bed

Room, Private Pool (Casita Jungle, Ground Pool)

Highlights

Individually furnished

Individually decorated

Air conditioning

Ceiling fan

Rainfall showerhead

Private bathroom

Hairdryer

Eco-friendly toiletries

Sleeps 2
1 King Bed

Room, Private Pool, Ocean View (Casita, Rooftop Pool)

Highlights

Individually furnished

Individually decorated

Air conditioning

Ceiling fan

Rainfall showerhead

Private bathroom

Hairdryer

Eco-friendly toiletries

Sleeps 2
1 King Bed

Room, Private Pool (Casita Jungle, Rooftop Pool)

Exceptional

Highlights

Individually furnished

Individually decorated

Private pool

Air conditioning

Ceiling fan

Rainfall showerhead

Private bathroom

Hairdryer

Sleeps 2
1 King Bed

Room (Casa Coco)

Highlights

Individually furnished

Individually decorated

Air conditioning

Ceiling fan

Rainfall showerhead

Private bathroom

Hairdryer

Eco-friendly toiletries

Sleeps 10
5 King Beds

Room (Casa Arena)

Highlights

Individually furnished

Individually decorated

Air conditioning

Ceiling fan

Rainfall showerhead

Private bathroom

Hairdryer

Eco-friendly toiletries

Sleeps 8
4 King Beds

Room, Private Pool, Ocean View (Casita, Ground Pool)

Exceptional

Highlights

Individually furnished

Individually decorated

Air conditioning

Ceiling fan

Rainfall showerhead

Private bathroom

Hairdryer

Eco-friendly toiletries

Sleeps 2
1 King Bed

Room, Ocean View (Casita)

Highlights

Individually furnished

Individually decorated

Air conditioning

Ceiling fan

Rainfall showerhead

Private bathroom

Hairdryer

Eco-friendly toiletries

Sleeps 2
1 King Bed

Room (Casa Palapa)

Highlights

Individually furnished

Individually decorated

Air conditioning

Ceiling fan

Rainfall showerhead

Private bathroom

Hairdryer

Eco-friendly toiletries

Sleeps 10
5 King Beds

Room (Casa Palma)

Highlights

Individually furnished

Individually decorated

Air conditioning

Ceiling fan

Rainfall showerhead

Private bathroom

Hairdryer

Eco-friendly toiletries

Sleeps 8
4 King Beds

Loft, Private Pool, Ocean View

Highlights

Individually furnished

Individually decorated

Private pool

Air conditioning

Ceiling fan

Rainfall showerhead

Private bathroom

Hairdryer

Sleeps 2
1 King Bed

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About the area

Located in Zona Hotelera, a neighbourhood in Tulum, Papaya Playa Project, Tulum, a Member of Design Hotels is near theme parks and on a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Travelling with kids? Consider Holistika Art Walk and LabnaHa Ecopark Adventures. Kayaking and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Tulum travel guide

Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780

What's nearby

Jaguar Park
10 min walk - 0.9 km
Tulum National Park
10 min walk - 0.9 km
Tulum Beach
18 min walk - 1.5 km
SFER IK
2 min walk - 0.2 km
Las Palmas Public Beach
4 min drive - 3.2 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.)
104 min drive

Restaurants

Papaya Playa Beach Club
2 min walk
Maya Tulum
17 min walk
Kin Toh
2 min walk
La Eufemia
17 min walk
Mateos
6 min walk

About this property

Papaya Playa Project, Tulum, a Member of Design Hotels

Upscale family-friendly hotel near Tulum Beach

You can look forward to free breakfast (local cuisine), a nightclub and a beach bar at Papaya Playa Project, Tulum, a Member of Design Hotels. With a private beach, free beach cabanas and beach massages, this hotel is the perfect place to soak up some sun. Indulge in a deep-tissue massage and a facial at Spa Papaya Playa, the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Enjoy on-site activities, such as beach volleyball and beach yoga. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.

Additional perks include:

2 outdoor pools, along with sunloungers
Free self-parking
Bike hire, extended parking and a round-trip airport shuttle (surcharge)
A free beach club on-site, express check-out and a 24-hour front desk

Room features

All 87 individually furnished rooms boast thoughtful touches such as air conditioning, in addition to amenities such as late-night room service and free WiFi.

Other amenities include:

Recycling and composting
Bathrooms with rainfall showers and eco-friendly toiletries
Wardrobes/cupboards, childcare services and ceiling fans

Similar properties

Spa
Parking included
Free Wi-Fi
Restaurant

includes taxes & fees

4 Feb - 5 Feb

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
24-hour return airport shuttle on request for a surcharge
Free secured, uncovered self parking on site
Extended parking on site
Limited on-site self parking

Food and drink

Free local cuisine breakfast available daily 7:00 AM to noon
A bar/lounge
A beach bar
A coffee shop/cafe
A restaurant

Things to do

2 outdoor pools
Beach volleyball
Beach yoga
Bicycle rentals
Evening entertainment
Free beach club
Full-service spa
Nightclub

Family friendly

2 outdoor pools
In-room babysitting
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Meeting rooms

Outdoors

Beach towels
Beach umbrellas
Free beach cabanas
Garden
In a national park
On a private beach
Outdoor furniture
Pool loungers
Terrace

Full-service spa

3 treatment rooms
Couples treatment rooms
Deep-tissue massages
Facials
Spa open daily
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 step to reach entrance
Accessible airport shuttle
Upper floors accessible by stairs only

More

1 floor
Banquet hall
Designated smoking areas
Eco-friendly cleaning products used

Room amenities

Bedroom

Bedsheets provided

Bathroom

Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Food and drink

Late-night room service

More

Air conditioning
Ceiling fan
Composting
Eco-friendly toiletries
Individual decor
Individual furnishings
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 3)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit and window guards

Property Registration Number 009-007-001572/2025

We should mention

This property does not have any lifts

Pool access available from 8:00 AM to 8:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Parking height restrictions apply

Property is also known as

Papaya Playa

Papaya Playa Project

Papaya Playa Project Hotel

Papaya Playa Project Hotel Tulum

Papaya Playa Project Tulum

Papaya Project

Playa Papaya

Playa Papaya Project

Playa Project

Papaya Playa Project

Papaya Playa Project A Member of Design Hotels

Papaya Playa Project, Tulum, a Member of Design Hotels Hotel

Papaya Playa Project, Tulum, a Member of Design Hotels Tulum

Frequently asked questions

Does Papaya Playa Project, Tulum, a Member of Design Hotels have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Papaya Playa Project, Tulum, a Member of Design Hotels?

As of 2 Feb 2026, prices found for a 1-night stay for 2 adults at Papaya Playa Project, Tulum, a Member of Design Hotels on 27 Feb 2026 start from AU$849.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Papaya Playa Project, Tulum, a Member of Design Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at Papaya Playa Project, Tulum, a Member of Design Hotels?

Self-parking is free at this property.

What time is check-in at Papaya Playa Project, Tulum, a Member of Design Hotels?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Papaya Playa Project, Tulum, a Member of Design Hotels?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Papaya Playa Project, Tulum, a Member of Design Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 180 per vehicle applies.

Where is Papaya Playa Project, Tulum, a Member of Design Hotels located?

Located in Zona Hotelera, this beachfront hotel is in a national park and within a 10-minute walk of SFER IK and Tulum National Park. Tulum Beach and Playa Paraiso are also within 2 miles (3 km).

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Papaya Playa Project, Tulum, a Member of Design Hotels Reviews

8.0

Very good

8.4

Cleanliness

7.8

Location

8.2

Staff & service

8.0

Property conditions & facilities

10/10 Excellent

Leah

30 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Loved it! Very serene atmosphere. The staff was very friendly and our room was clean. My husband felt like we were the only ones there which is exactly what we wanted. I would definitely return.

Stayed 5 nights in Nov 2025

10/10 Excellent

Audrey

8 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was amazing! It was the best of both worlds being able to walk in the Mayan jungle on property but also being right on the beach. Property is absolutely gorgeous, multiple pools overlooking the beach, great service. Jay ass super helpful during our stay!

Stayed 2 nights in Nov 2025

10/10 Excellent

Prasad

7 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Cool room, great views, calm vibes. Staff is some of the best I have experienced!!

Stayed 4 nights in Dec 2025

10/10 Excellent

Lillian

26 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I celebrated our honeymoon at Papaya Playa and the experience blew us away. The staff’s service was exceptional and they made us feel right at home. Specifically, I would like to mention Santos, who went above and beyond to make our stay special. The property is quiet and tranquil, and the party on Saturday was the best time I’ve ever had! 10/10 would recommend

Stayed 6 nights in Dec 2025

10/10 Excellent

Daoleuang

5 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Rooms were super clean and vibes. All the staff was super nice

Stayed 2 nights in Nov 2025

10/10 Excellent

Jodey

25 Sept 2024

Lovely resort great staff and amenities!

Stayed 4 nights in Sep 2024

10/10 Excellent

Tiki

21 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect stay, amazing staff and hospitality

Stayed 1 night in Jul 2024

10/10 Excellent

Alexandra

16 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best place ever, we love every second there, they have a peaceful beach, nice rooms and a fantastic staff

Stayed 2 nights in Oct 2024

10/10 Excellent

Josel

26 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is beautiful and the rooms are unique and special. Great service from the team across the campus. Convenient location for north part of Tulum.

Stayed 9 nights in Mar 2025

8/10 Good

Shammi

5 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great for couples and the staff are nice.

Stayed 4 nights in Feb 2024

10/10 Excellent

Sophia

24 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a great stay at PPP! Super relaxing, great service, food, and location. We took a morning yoga class as well, which was very pleasant. All the staff were super kind and made our stay feel really special. We had a jungle casita with a rooftop pool. The rooftop pool was a great decision, I was in it every morning and night while we were there. We were nested slightly in the jungle, a perfect distance away from the beach. The water pressure in the open shower was so perfect. It is hard to describe how great the water pressure was. There is not a coffee maker in the room full disclosure. It didn’t matter during my trip because I wanted a cappuccino every morning anyway. I enjoyed the short jungle stroll to the on-site café before my morning splash. I really loved this trip, it was wonderful and I would easily book this room again.

Stayed 4 nights in Sep 2025

10/10 Excellent

Anna

19 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best place to stay to attend Full Moon Party. Entrance for the guests is complimentary. The beach is beautiful. The courtyard is dreamy.

Stayed 2 nights in Nov 2024

6/10 Okay

Dora A

7 July 2024

Liked: Cleanliness, staff & service

Rooms are very small that’s the only negative. amazing location and amazing staff. Beautiful beach

Stayed 4 nights in Jun 2024

10/10 Excellent

Kori

13 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My boyfriend and I came here for my birthday and it was beautiful. The staff were friendly and very helpful! Will definitely be back.

Stayed 3 nights in May 2024

8/10 Good

Kevin

3 July 2024

Liked: Cleanliness, staff & service, amenities

We really enjoyed our stay, especially Miquel the butler’s service. It’s a very unique experience. Also, I recommend the room with the private roof top pool!

Stayed 2 nights in Jun 2024

8/10 Good

Johnny

16 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Pricey drinks and food tho I had nothing to compare with. Friendly people and service.

Stayed 5 nights in Aug 2024

6/10 Okay

Griselda

10 May 2024

Liked: Cleanliness, staff & service

Beautiful place, totally felt safe, dinning wasn't what I expected, a/c never worked properly since arrival, attentive and kind staff, breakfast was simple.

Stayed 2 nights in May 2024

8/10 Good

Jonathan

1 Mar 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel with expensive drinks

Hotel is nice. Had a few issues waiting for room to be ready and also having to wait for 3 hours due to issues with the safe. Food was good. Drinks were expensive.

Stayed 1 night in Feb 2024

8/10 Good

Myra

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We had a lovely stay at PPP! Despite its reputation for being a party place, it was super peaceful during the week and a great place to recharge. The breakfast was lovely - special shoutout to the breakfast staff who gave especially awesome service! The recent storms clearly did a number on the resort, as there was lots of debris all over and many of the cabanas were under repair. The one drawback of this resort is that the restaurant prices are pretty unreasonable, so ordering a snack or drink on the beach quickly adds up to an astronomical bill. My advice is to go out for dinner in downtown Tulum, bring in your own food and drinks, and enjoy the beautiful beach and pools!

Stayed 3 nights in Aug 2024

2/10 Terrible

David

8 Feb 2025

Disliked: Cleanliness, staff & service

Absolutely horrendous customer service. We’ve been loyal guests for years, spent absurd amounts of money, and were improperly charged for a “late check out fee” despite being at desk at requested time, and they refused to provide explanation nor any receipt/documentation. High turnover rate with staff (everyone friendly has left) and we will never come back. Most unprofessional customer service and check-out experience. Still owed thousands in refunds for “up-charges” and no one there will do anything. Safe location but all other features that made PPP great in the past are now a distant memory. Will consider legal recourse.

Stayed 1 night in Feb 2025

10/10 Excellent

John

27 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Perfect stay

Stayed 1 night in Jan 2026

2/10 Terrible

Nir

13 Jan 2026

Liked: Cleanliness

Disliked: Staff & service

Service was horrible

Stayed 3 nights in Jan 2026

2/10 Terrible

Nazifa

30 Dec 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Awful service. Couldn’t access basic hotel amenities such as getting a toothbrush upon request, or finding water. There were also roaches in our room and extreme dim lighting overall. Not ideal and would not go back.

Stayed 3 nights in Dec 2025