Papaya Playa Project

4.0 star property
Upscale hotel with pools and private beach
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Papaya Playa Project

Photo gallery for Papaya Playa Project

Casita Jungle Rooftop Pool
Front of property
Casa Palapa
Casa Palma | In-room dining
Casita Ocean View | Beach/ocean view

Overview of Papaya Playa Project

8.0

Very good

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Pool
  • On private beach
  • Breakfast included
The price is AU$730
Price available on 14/4/2024

Explore the area

Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780
  • Popular LocationTulum Beach18 min walk
  • AirportTulum, Quintana Roo (TUY)8 min drive
  • Popular LocationPlaya Paraiso8 min drive
  • Popular LocationTulum Mayan Ruins11 min drive
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Room options

Casa Palma

cleanliness

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cots/infant beds
Ceiling fan
4 bedrooms
  • 300 sq m
  • Ocean view
  • Sleeps 8
  • 4 King Beds

Casa Coco

cleanliness

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cots/infant beds
Ceiling fan
5 bedrooms
  • 270 sq m
  • Ocean view
  • Sleeps 10
  • 5 King Beds

Design Loft, 1 King Bed, Private Pool, Ocean View

cleanliness

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free rollaway/extra beds
Ceiling fan
Separate bedroom
  • 216 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Casa Arena

cleanliness

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Ceiling fan
4 bedrooms
Eco-friendly toiletries
  • 210 sq m
  • Ocean view
  • Sleeps 8
  • 4 King Beds

Casa Viento

cleanliness

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cots/infant beds
Ceiling fan
5 bedrooms
  • 1640 sq m
  • Ocean view
  • Sleeps 10
  • 1 Double Bed, 3 King Beds and 1 Queen Bed

Casita Ocean View with Pool

cleanliness

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Ceiling fan
Eco-friendly toiletries
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Casa Palapa

cleanliness

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cots/infant beds
Ceiling fan
5 bedrooms
  • 1719 sq m
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

Cabaña Jungle View 1 Bed

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Eco-friendly toiletries
Hairdryer
Bathrobes
Bidet
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Cabaña Ocean View 2 Beds

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Eco-friendly toiletries
Hairdryer
Bathrobes
Bidet
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Casita Ocean View

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Ceiling fan
Eco-friendly toiletries
Hairdryer
Bathrobes
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Cabaña Ocean View 1 Bed

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Ceiling fan
Eco-friendly toiletries
Hairdryer
Bathrobes
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Casita Jungle with Pool

cleanliness

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Queen Futon

Casita Jungle Rooftop Pool

cleanliness

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Ceiling fan
Eco-friendly toiletries
Hairdryer
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Tulum

Papaya Playa Project is located in Zona Hotelera, a neighbourhood in Tulum, and is near theme parks and on a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

What's nearby

  • SFER IK - 1 min walk
  • Tulum Beach - 18 min walk
  • Las Palmas Public Beach - 4 min drive
  • Playa Paraiso - 8 min drive
  • Tulum Mayan Ruins - 11 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 56 min drive

Restaurants

  • Kin Toh - 2 min walk
  • Papaya Playa Beach Club - 2 min walk
  • Mateos - 6 min walk
  • El Tabano - 19 min walk
  • Potheads - 4 min walk

About this property

Papaya Playa Project

Upscale family-friendly hotel near Tulum Beach
You can look forward to free continental breakfast, a nightclub and a beach bar at Papaya Playa Project. With a private beach, free beach cabanas and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to a detox wrap, aromatherapy or a Swedish massage at the on-site spa. Be sure to enjoy Mexican cuisine at the on-site restaurant. Enjoy on-site activities, such as beach volleyball and beach yoga. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools with sunloungers
  • Free self-parking
  • Bike hire, extended parking and a round-trip airport shuttle (surcharge)
  • A free beach club on-site, express check-out and beach towels
  • Guest reviews speak highly of the helpful staff
Room features
All 87 individually furnished rooms boast thoughtful touches such as air conditioning, in addition to amenities such as late-night room service and free WiFi.
Other amenities include:
  • Art supplies and childcare services
  • Recycling and composting
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Extended parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM–noon
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Evening entertainment
  • Free beach club
  • Full-service spa
  • Nightclub
  • Playground
  • Surf lessons

Family friendly

  • 2 outdoor pools
  • Art supplies
  • In-room babysitting
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a national park
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • In-room massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Floor

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Ceiling fan
  • Composting
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 135 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Papaya Playa
Papaya Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Hotel Tulum
Papaya Playa Project Tulum
Papaya Project
Playa Papaya
Playa Papaya Project
Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Tulum
Papaya Playa Project Hotel Tulum

Frequently asked questions

Does Papaya Playa Project have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Papaya Playa Project?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Papaya Playa Project on 14 Apr 2024 start from AU$730.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Papaya Playa Project pet-friendly?

No, pets are not allowed at this property.

How much is parking at Papaya Playa Project?

Self-parking is free at this property.

What time is check-in at Papaya Playa Project?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Papaya Playa Project?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Papaya Playa Project provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 135 per vehicle applies.

Where is Papaya Playa Project located?

Located in Zona Hotelera, this beachfront hotel is in a national park and within a 10-minute walk of SFER IK and Tulum National Park. Tulum Beach and Playa Paraiso are also within 2 miles (3 km).

Papaya Playa Project Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 164 out of 305 reviews" "
Rating 8 - Good. 55 out of 305 reviews" "
Rating 6 - Okay. 28 out of 305 reviews" "
Rating 4 - Poor. 27 out of 305 reviews" "
Rating 2 - Terrible. 31 out of 305 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Shammi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for couples and the staff are nice.
Stayed 4 nights in Feb 2024

8/10 Good

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place, very nice vibe. i had breakfast included ,Buffey was only for weakens, other days menu was very limited.
Stayed 6 nights in Feb 2024

2/10 Terrible

Christopher

Travelled with group
Rooms had bugs in it, no shampoo or conditioner in the shower. Lock jammed and got locked in my hut. Had to crawl out window to get out. Employees are incredibly slow to do anything. Many don’t understand what you want. The parties on Saturday are a total inconvenience for the hotel guests. Priorities given to party guest.
Stayed 3 nights in Feb 2024

2/10 Terrible

Shelley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is supposedly secure, with security guards at the entrances, and a private beach, but our credit cards and cash were stolen from our room on the first night of our honeymoon by housekeeping, WHILE we were sitting right outside the room on the deck. Luckily our passports and ID and one of our cards and our electronics were locked in the safe at the time. Management did nothing about it. Didn't respond for days, didn't apologize, basically blew us off, and said it was our fault for not having our stuff locked up. We just didn't think in a secure resort where we're paying $500 a night we needed to worry about being robbed by the staff. Especially while we're sitting a few feet away. To top it off, we had wild animals that got into our room at night trying to get to the food we had in the room. A shower that didn't drain, and stopped working intermittently, chipped and broken dishware we were served on daily, incorrect orders that they basically refused to correct and were like "just eat this ok?" So I did...I mean...at that point we'd sort of given up. They say they have a lot of amenities they don't actually have...things are kind of run down and looking shabby. The beach and the scenery are gorgeous though. The staff was very nice. The management, not so much. I don't think they really care about customer service, or repeat business. We certainly won't return, and I wouldn't recommend it to anyone. Which is sad because it has the potential to be great.
Stayed 7 nights in Feb 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Magical
Stayed 9 nights in Sep 2023

4/10 Poor

Felix

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Elad

Stayed 3 nights in Aug 2023

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good for nature people lovers .
Stayed 4 nights in Aug 2023

6/10 Okay

Robert

Stayed 3 nights in Jul 2023

General hotel information

Reasons to Book
Beautiful Rooms & Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0