Papaya Playa Project

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Private beach, white sand, free beach cabanas, beach umbrellas
Private beach, white sand, free beach cabanas, beach umbrellas
Private beach, white sand, free beach cabanas, beach umbrellas
2 outdoor pools

Overview of Papaya Playa Project

Papaya Playa Project

4.0 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780

Explore the area

  • Popular LocationSFER IK1 min walk
  • Popular LocationTulum National Park9 min walk
  • Popular LocationLas Palmas Public Beach2 min drive
  • AirportTulum, Quintana Roo (TUY)8 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Papaya Playa Project is in a rural area and on a private beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • SFER IK - 1 min walk
  • Tulum National Park - 9 min walk
  • Las Palmas Public Beach - 2 min drive
  • Playa Paraiso - 3 min drive
  • Dos Aguas Park - 5 min drive

Restaurants

  • Mina - 5 min walk
  • El Tabano - 19 min walk
  • Raw Love - 3 min drive
  • El Capitan - 4 min drive
  • Cenzontle - 4 min drive

About this property

Papaya Playa Project

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day on Papaya Playa Project's private white sand beach or relax by one of the hotel's 2 outdoor swimming pools. All 87 individually decorated rooms feature free WiFi and private yards. Room service, rainfall showerheads and free bottled water are among the other amenities available to guests.
Papaya Playa Project offers 87 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages, facials and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Extended parking on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–noon: USD 25-75 for adults and USD 15-45 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bike rentals
  • Evening entertainment
  • Nightclub
  • Playground
  • Spa services
  • Yoga classes
  • Surfing lessons

Family friendly

  • 2 outdoor pools
  • Art supplies
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - Swedish
  • Reflexology

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water

Outdoor space

  • Garden

More

  • Composting
  • Eco-friendly cleaning products used
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 145.0 per day.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 25 and USD 75 for adults, and USD 15 and USD 45 for children (approximately)
  • Airport shuttle fee: USD 135 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 145.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Papaya Playa
Papaya Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Hotel Tulum
Papaya Playa Project Tulum
Papaya Project
Playa Papaya
Playa Papaya Project
Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Tulum
Papaya Playa Project Hotel Tulum

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 111 out of 216 reviews
5 - Excellent 51%
Rating 4 - Good. 42 out of 216 reviews
4 - Good 19%
Rating 3 - Okay. 17 out of 216 reviews
3 - Okay 8%
Rating 2 - Poor. 24 out of 216 reviews
2 - Poor 11%
Rating 1 - Terrible. 22 out of 216 reviews
1 - Terrible 10%

4.2/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most incredible time on our honeymoon at PPP. Kiki and Sophie were amazing and they made sure we had a great trip. Food, beach, staff, rooms, massages all great. Highly recommend will def be back!
Stayed 6 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Dec 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience there. But only have one restaurant.
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Papaya Playa was beautiful. Besttt resort you could ask for in Tulum! We must give special thanks to Sofia our guest representative, she truly went above and beyond to ensure we were cared for and satisfied. Top class service and top class stay. If you are looking for the best resort in Tulum, look no further, you’ve found it with PPP.
Stayed 2 nights in Nov 2021

2/5 Poor

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property was very pretty, but if you did not pay for the expensive rooms, the normal rooms were very poor - the worst rooms I have ever stayed in.
Stayed 3 nights in Oct 2021