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Era Hotel & SPA Tulum
4.0 star property

Upscale Tulum hotel in La Veleta with full-service spa
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Era Hotel & SPA Tulum

Photo gallery for Era Hotel & SPA Tulum

Front of property
Exterior
Premium bedding, minibar, in-room safe, desk
Daily cooked-to-order breakfast for a fee
Family Double Room, 1 King Bed, Pool View | Bathroom shower

Overview of Era Hotel & SPA Tulum

VIP Access
Reviews
9.0

Wonderful

Highlight
  • Staff & service is scored top 10% in Tulum by travellers.

Popular amenities

  • Pool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
The price is AU$175
Price available on 20/4/2024

Check out the area

Map
Calle 6 Sur, entre 7 sur & 5 Sur, La Veleta, Tulum, QROO, 77760
  • Popular LocationLa Taqueria Pinches Tacos Shop1 min walk
  • Popular LocationOncè - Nomad Cuisine2 min walk
  • AirportTulum, Quintana Roo (TUY)15 min drive
  • AirportTulum Intl. Airport (TQO)41 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!
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Room options

View all photos for Standard Double Room, 1 King Bed, Pool View

Standard Double Room, 1 King Bed, Pool View

Standard Double Room, 1 King Bed, Pool View

Highlights

Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 1 King Bed, Pool View

View from room

Family Double Room, 1 King Bed, Pool View

Highlights

Free cots/infant beds
Blackout curtains
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
In-room safe
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Pool View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Pool View

Highlights

Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Pool View

Superior Double Room, 1 King Bed, Pool View

Superior Double Room, 1 King Bed, Pool View

Highlights

Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Patio
Garden
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Sofa Beds

Similar properties

Exterior
Naala Tulum
Pool
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (374)
The price is AU$188
for 1 night
includes taxes & fees
3 May - 4 May
Naala Tulum

About the area

Tulum

Era Hotel & SPA Tulum is located in La Veleta, a neighbourhood in Tulum. Tulum Mayan Ruins and Muyil Ruins are notable landmarks, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Las Palmas Public Beach and Playa Paraiso are two other places to visit that come recommended.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 5 min drive
  • Gran Cenote - 7 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Las Palmas Public Beach - 17 min drive
  • Playa Paraiso - 19 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • La Taqueria Pinches Tacos Shop - 1 min walk
  • El Camello Jr - 14 min walk
  • Italdo Pasteleria - 7 min walk
  • Los Aguachiles - 13 min walk
  • Cafeteria Hunab Ku - 14 min walk

About this property

Era Hotel & SPA Tulum

Upscale hotel near Tulum National Park
Located close to Las Palmas Public Beach and Playa Paraiso, Era Hotel & SPA Tulum provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a hot stone massage at the on-site spa. In addition to a bar and a sauna, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Smoke-free property, luggage storage and a front desk safe
Room features
All guest rooms at Era Hotel & SPA Tulum offer comforts, such as premium bedding, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • Daily housekeeping and desks

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM–11:00 AM for a fee: MXN 200–500 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 200 to 500 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Era Hotel Tulum
Era Tulum
Hotel Era Hotel & SPA Tulum Tulum
Tulum Era Hotel & SPA Tulum Hotel
Hotel Era Hotel & SPA Tulum
Era Hotel & SPA Tulum Tulum
Era Hotel
Era
Era Hotel & SPA Tulum Hotel
Era Hotel & SPA Tulum Tulum
Era Hotel & SPA Tulum Hotel Tulum

Frequently asked questions

Does Era Hotel & SPA Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Era Hotel & SPA Tulum?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Era Hotel & SPA Tulum on 29 Apr 2024 start from AU$181.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Era Hotel & SPA Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Era Hotel & SPA Tulum?

Self-parking is free at this property.

What time is check-in at Era Hotel & SPA Tulum?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Era Hotel & SPA Tulum?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Era Hotel & SPA Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Era Hotel & SPA Tulum located?

Located in La Veleta, this spa hotel is 2.2 mi (3.6 km) from Tulum National Park, and within 6 mi (10 km) of Tulum Mayan Ruins and Gran Cenote. Las Palmas Public Beach and Playa Paraiso are also within 6 mi (10 km).

Era Hotel & SPA Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 87 reviews" "
Rating 8 - Good. 13 out of 87 reviews" "
Rating 6 - Okay. 5 out of 87 reviews" "
Rating 4 - Poor. 2 out of 87 reviews" "
Rating 2 - Terrible. 5 out of 87 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fun stay. Hotel staff excellent. The hotel itself is okay, but nothing special. The setup of the room is a little odd, with the shower beside the bed, seperate from the toilet. Convenient for local bars and restaurants.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tasha L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can honestly say I enjoyed my stay at Era Hotel. The hosts were a beautiful couple who welcomed me warmly. They were so willing to help me find dining options, car service and even offered to make me breakfast for my birthday. I absolutely loved my stay! Highly recommend 10 out of 10! Thank you guys for helping my first solo trip a memorable one. And the traditional Mexican Breakfast was delicious!!!
Stayed 4 nights in Sep 2023

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar. Excelente amenidades y un personal muy amable.
Stayed 1 night in Sep 2023

10/10 Excellent

Evalerie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amabilidad
Stayed 2 nights in Jun 2023

2/10 Terrible

Stephen

Stayed 1 night in May 2023

6/10 Okay

Santa, Linden

Travelled with family
Liked: Staff & service
Disliked: Amenities
Location very close to main avenue, walking distance. Bikes available to guest. Staff very courteous, friendly and helpful. In the room.. No TV, No phone. Hotel is 2 level, no elevator. Restaurant is currently closed, continental breakfast is available, but later in the morning. It is a very safe and secure facility. Front door locked and monitored 24 hrs. Iron must be requested at front office. Very small fridge in the room. The pool is very well maintained, clean and relaxing atmosphere. We were in and out, therefore it was ok for having a place to sleep. The neighborhood is a bit shabby but safe to walk around, small businesses around corner worth exploring. Pharmacy on corner to get some essentials but opens later in the morning. and taco truck on corner as well. Lots of construction going on in the area. No noise, however power was affected 1 day of our stay. This is not meant to be a negative review, more so realistic information. Staff is highly accommodating and nice. Loved the home feeling, were treated like family not guest. I will consider returning, if minor adjustments. I need a TV to keep up with the world, or just for weather update. Thank you Era team
Stayed 4 nights in Mar 2023

6/10 Okay

Gabriel

Stayed 2 nights in Mar 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great and the staff were extremely responsive and helpful. The room is as advertised. The area is great to have access to restaurants and bars but not be in the main tourist area of Tulum on the Main Street. A lot of construction is happening everywhere so this could change quickly. Hotel let us spend the whole day by the pool while we waited for our evening flight which was nice. Breakfast was simple but good and included. Hotel is extremely secure and felt safe. Only minor issue, shower is in the room with only 3 sides stopping water from coming out so the floor gets a bit wet. Otherwise would recommend as a hotel option.
Stayed 7 nights in Feb 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The rooms are clean, large and have that beautiful tulum style. The staff were helpful and friendly. They provide you with bikes to get around tulum. Highly recommended. Would stay there again!
Stayed 8 nights in Feb 2023

6/10 Okay

Siming

Liked: Staff & service