COVID-19 restrictions.

See detailsOpens in new tab or window

Ahau Tulum

Photo gallery for Ahau Tulum

Featured image
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Terrace/patio

Overview of Ahau Tulum

VIP Access

Ahau Tulum

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Carr. Tulum a Boca Paila Km. 7.5, \N, Tulum, QROO, 77760

Explore the area

  • Popular LocationTulum Beach1 min walk
  • Popular LocationSFER IK11 min drive
  • Popular LocationLas Palmas Public Beach16 min drive
  • AirportTulum, Quintana Roo (TUY)25 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Ahau Tulum is on a private beach. Tulum Mayan Ruins and Muyil Ruins are local landmarks, and some of the area's attractions include Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures.

What's nearby

  • Tulum Beach - 1 min walk
  • SFER IK - 11 min drive
  • Las Palmas Public Beach - 16 min drive
  • Playa Akun - 18 min drive
  • Playa Paraiso - 18 min drive

Restaurants

  • Raw cafe — 1 min walk
  • Hartwood - 4 min walk
  • La Eufemia - 6 min walk
  • Casa Banana - 8 min walk
  • Restaurante Las Estrellas - 8 min walk

About this property

Ahau Tulum

Beachfront hotel with relaxing spa services
Spend the day playing on Ahau Tulum's private white sand beach then return to dine at one of the hotel's 2 restaurants. All 24 individually decorated rooms feature free WiFi and room service. Other amenities available to guests include rainfall showerheads, ceiling fans and hairdryers.
Ahau Tulum offers 24 forms of air-conditioned accommodation with a safe and complimentary bathrobes. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking includes off-street options
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Local cuisine breakfast available for a fee daily 7:30 AM–11:00 AM: USD 25 for adults and USD 12 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Yoga classes

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - on the beach

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Guests must share a copy of their government-issued ID or passport to the property after booking.

Access methods

Staffed front desk

Pets

Pets stay for free
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for local cuisine breakfast: USD 25 for adults and USD 12 for children (approximately)
  • Airport shuttle fee: USD 140
  • Pet deposit: USD 300 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Ahau Tulum Hotel
Ahau Hotel
Ahau Tulum
Ahau
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Property
Ahau Property
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Hotel
Ahau Tulum Tulum
Ahau Tulum Hotel Tulum

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 41 out of 65 reviews
5 - Excellent 63%
Rating 4 - Good. 15 out of 65 reviews
4 - Good 23%
Rating 3 - Okay. 6 out of 65 reviews
3 - Okay 9%
Rating 2 - Poor. 2 out of 65 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 65 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a one of a kind! Be sure to book beach level ocean view for a stay your dreams are made of! Take advantage and have breakfast on the patio of your room the service and food was amazing. I was not in the slightest disappointed in my decision to book at this hotel.
Stayed 4 nights in Aug 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I are obsessed with the hotel! We’re already planning to come back! The fact that the air conditioner doesn’t run all day was slightly annoying but we left the doors open and had the perfect breeze post workouts and beach hangs. We’ll be back for sure!
Stayed 4 nights in Jul 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Air conditioning off during 9am to 7pm
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My trip to Tulum was beautiful the place was absolutely breathe taking the ambience and the staff was very friendly and professional the food was amazing every where I would highly recommend this place.
Stayed 4 nights in Jul 2021

4/5 Good

Stayed 3 nights in Jun 2021