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Reviews of Smarthotel Tromso

3 out of 5
Smarthotel Tromso
Vestregata 6, Tromsø

Reviews

8.2

Very good

Rating 10 - Excellent. 364 out of 1000 reviews" "
Rating 8 - Good. 440 out of 1000 reviews" "
Rating 6 - Okay. 132 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

sue

Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Amenities, property conditions & facilities
Very nice hotel. Good location. Friendly staff. Good breakfast. Rooms are small but nice and comfortable
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Liked: Amenities
Staff were very helpful and nice.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is v cosy and is value for money.
Stayed 4 nights in Dec 2023

6/10 Okay

Elizabeth, Alexandria

Stayed 1 night in Nov 2023

8/10 Good

Jacek

Business traveller
Liked: Staff & service, property conditions & facilities
In general OK. Very good and helpful staff. Malfunction of the night lamp.
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was a good stay. Good location. Easy check in. We came early. So, they allowed us to store luggage for free. Everything was great. Wish we had stayed for long
Stayed 1 night in Oct 2023

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

ESNALDO, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and breakfast
Stayed 1 night in Sep 2023

8/10 Good

jacky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to shopping, dinning, airport and cruise port. Good breakfast service.
Stayed 1 night in Aug 2023

6/10 Okay

FARIBORZ

Travelled with group
Liked: Staff & service
Disliked: Amenities
The rooms are too small and they only have double beds so two individuals cannot sleep on the same bed. I slept on the floor. Not very comfortable. The door handle was broken and we couldn’t get in so they gave us another room and we had to move all of our items. Parking is sparse and very expensive.
Stayed 1 night in Aug 2023

10/10 Excellent

Donald

Liked: Staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

Andrea C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing The bed was very nice. The shower was great
Stayed 4 nights in Aug 2023

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Mohammed, Kalamazoo

Stayed 6 nights in Jun 2023

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Great compact hotel!
Comfortable bed. Small room, but very adequate. Nice clean bathroom, and well designed. Stored luggage for free before we could check-in. Staff were OK and helpful when asked. Would stay here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Arran

Liked: Cleanliness, staff & service, property conditions & facilities
The room is basic and small but very clean. The breakfast buffet is wonderful, ample and fresh, including the bread!
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Disliked: Staff & service
Front-desk staff not friendly/helpful.
Stayed 1 night in Mar 2023

6/10 Okay

Ashleigh

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Everything was fine except the extra blanket I pulled out from the drawer below the bed and it had BED BUGS… not cool
Stayed 1 night in May 2023

8/10 Good

Si

Stayed 2 nights in Mar 2023

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing about the hotel is walking up that hill with ice and snow on the ground. It was hard..especially if you had a suitcase. Other than that I was very pleased with my stay and will stay there again.
Stayed 1 night in Mar 2023

6/10 Okay

Sharma

Stayed 1 night in Mar 2023

2/10 Terrible

Pierremiah

Travelled with partner
Disliked: Cleanliness, staff & service
I think it's better to list the things: 1. Good breakfast 2. The "tourist expert" had a horrible attitude and after not helping me, cut into the conversation I was having with the nice receptionist and told me not to be picky and I can sleep on my suitcase 3. When we walked into the room, we could barely take our shoes off because it was SUPER TINY! 4. The shower doesn't drain the water and floods the bathroom 5. There was a bad mildew smell in the bathroom 6. Luggage storage is always a plus 7. Most of the staff was friendly 8. Good location
Stayed 2 nights in Mar 2023

10/10 Excellent

Patryk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

6/10 Okay

Elizabeth

Stayed 3 nights in Feb 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my little room. Missing the excellent breakfast buffet already! Really liked that i coud bring food in and eat in the dinning area. Very friendly, helpful staff on the reception.
Stayed 4 nights in Feb 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a solo traveler like I was. Rooms were clean and functional. Hotel provided free coffee and water which was a bonus. Would recommend
Stayed 4 nights in Feb 2023

8/10 Good

Olufunmilayo

Stayed 3 nights in Jan 2023

6/10 Okay

James B

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this is exactly what they are going for. It's a bit Spartan. They want to appeal to those who will be out doing things rather than hanging out in the room, which I love. It is a fine value, in a super-interesting city! That said, if you are at all sensitive to street sounds, everyday noises (footsteps/ doors opening and closing, etc), consider other options.
Response from Joachim on 25 Jan 2023
Thank you for your feedback.

10/10 Excellent

Pranab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Scott, LOS ANGELES

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were friendly and helpful.
Response from Joachim on 25 Jan 2023
Thank you for your feedback.

10/10 Excellent

Jessica, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Super clean modern rooms and very comfortable bed. The rooms are small but you are in Tromso for the outdoor activities, not to stay in a room. This hotel is an amazing value for the money. Very friendly helpful staff.
Stayed 5 nights in Dec 2022
Response from Joachim on 25 Jan 2023
Thank you for your feedback.

10/10 Excellent

Caitlin

Stayed 1 night in Nov 2022

8/10 Good

Shelagh

10/10 Excellent

Abigail

Stayed 2 nights in Oct 2022

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean&Quiet Room0
Clean quiet room . Very good breakfast. Great location. Saff all spoke English . Negatives; window would not open, nothing to stand on after shower
Stayed 1 night in Sep 2022

8/10 Good

Hlib

Liked: Cleanliness, amenities
Stayed 1 night in Jul 2022

8/10 Good

Max

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Jun 2022

4/10 Poor

Saniya Mukram

Disliked: Cleanliness, amenities, property conditions & facilities
Room Size is very small & uncomfortable.
Stayed 1 night in Jun 2022

10/10 Excellent

Matthew

Stayed 1 night in Jun 2022

10/10 Excellent

Danielius

Stayed 1 night in Jun 2022

6/10 Okay

Adrian

Stayed 1 night in Jun 2022

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A simple but clean and comfortable place to stay. Well located, walking distance to everything.
Stayed 1 night in Apr 2022

10/10 Excellent

Roy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arctic Circle… BAM
Stayed 1 night in Apr 2022

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little stay
A little small but I liked how close it was to everything. The bed was comfy and breakfast was good. Would recommend to friends.
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, comfy hotel
Comfy, clean, and convenient stay in Tromso. Self check in and checkout were very convenient. Close to a lot of the tours and the main street. Would stay again!
Stayed 2 nights in Mar 2022

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Small room clean hotel very central
Clean hotel in central area . Small room . Expensive off site car park
Stayed 1 night in Mar 2022

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
I would come back
Really easy and fast check in. Super friendly staff and very conveniently located. Rooms size is ok. Actually their politics is not to have big rooms. Maybe too small if you are a couple with lot of luggage.
Stayed 2 nights in Mar 2022

8/10 Good

LINDA

Liked: Staff & service
Disliked: Cleanliness
Staff was helpful and friendly. Breakfast buffet was very good. Room was quite small and modestly appointed, but it functioned.
Stayed 8 nights in Mar 2022

10/10 Excellent

Alun, Pooler

Liked: Staff & service
Stayed 4 nights in Mar 2022