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"My family had such a great time the food was beyond our expectations. The hotel was extremely clean. Only issue we ran into was chairs by the pool those seemed to be taken by 6:30am other than that we had lots of fun and would return for another stay in the future."

"Swim up bar and the bar staff are amazing so are the servers at breakfast. We can't wait to go back again."

"The only comment I can make is… this was an absolute perfect vacation/stay for our family of 4. If you are thinking on staying here, do it, it is a no brainer, you won’t regret it. "

"Great atmosphere! Non stop entertainment for kids and adults. Great views. Beach not swimmable but 15 min walk u get to a swimmable beach. Great stay overall! "

"Upgraded to Vista side to a 3 bedroom. Very nice room, great view for now. Construction on the north side of the building. Noise didn’t bother us but we are early risers. We had a butler but was not great. Our friend’s butler did the work for both of us. All staff are very good and very friendly. They remember your room number and drink order pretty quick. Food was very good and spent most our time at the roof top pool. It’s pretty incredible place to hang out. They have activities through the resort and only made it to one and no staff showed. The golf being $15USD per person per hour is a bit much when you are paying what we paid. We were a group of 10 and they made it work to sit together for supper every night, even when we went to the marina sister hotel for supper. Overall it was a great vacation, stop looking and book this place if the prices is right. "

"The entire staff was nothing short of amazing! Loved our week there and would come back!!!"

"Food and service way over the top! This resort exceeded all expectations, we couldnt believe how excellent the food was, the breakfast buffet is incredible, made to order omelets and everything in between! Pool bar and poolside service was stellar, you sit down in the pool area and a server immediately comes up to you and brings you anything you want and its all excellent! All of the restaurants have different offerings and each one is better than the last! You walk out of your ocean view suite and theres a driver right there to take you wherever you want, resort is huge so this was extremely helpful. From the moment you pull up until the moment you leave you are pampered! The staff is proud of what they do and are truly dedicated to their jobs and what the property is all about. Go there, dont hesitate to book, you wont be disappointed, make sure you go all inclusive! "

"TL;DR: Chill, low-energy resort with good food but notable issues. Only one main pool (second is paid “Reserve”). Nights are quiet—most guests are in by 10:30. Activities fill quickly, so arrive early or risk being turned away. Resort even ran out of tequila one day. Biggest concern: money was stolen from our room by staff, and management was dismissive and failed to honor compensation. Highlights: Beautiful, well-maintained lobby and beach area. Great daytime activities (tequila/wine tastings, water aerobics, bocce). Food overall was strong—Santé was the standout, plus great guac, snacks, and pool burritos. Fire dance show was a highlight. Lowlights: Wi-Fi is weak, TVs outdated. Room had multiple maintenance issues (loose shower fixture, temp fluctuations, cracked mirror) and got uncomfortably hot at night. Bed was lumpy. Constant water noise in room. Room service was poor (cold, bland, low quality), though the club sandwich was decent. Several restaurants underwhelmed—especially Mexican and Italian—while Asian and buffet were average. Pool bar understaffed but manageable. Sky Bar was essentially non-operational when we visited. Other concerns: Limited sustainability efforts and questionable animal welfare on the beach. Major issue: Money was stolen from our room by staff. Management was dismissive, offered a credit, then refused to honor it—leaving a very negative final impression."

"room was wrong configuration , we asked for two queens and got one king. it did have a hide-a-bed. smaller property than most dreams, food option were therefore limited. food was good, but beach was in permanent black flag status, as the ocean is angry in that stretch. preferred rooms did not have butler service as is typical at this family of resort."