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"Nice"

"Great customer service"

"Our stay at Castelfalfi was nothing short of extraordinary. From the moment we arrived, the property’s breathtaking beauty was immediately evident. The views of the rolling Tuscan hills from the Olivo Restaurant and the spa pools are absolutely unparalleled – it’s a scene straight out of a dream. I had the privilege of proposing to my girlfriend here, and it was truly magical. The setting was perfect, and the staff made it even more special. Benjamin, in particular, went above and beyond to ensure we felt welcomed and cared for throughout our stay. His hospitality made all the difference. I can’t recommend this place enough. We indulged in a wine tasting, which was an incredible experience. The tour of the facilities was informative, and we even had the opportunity to taste some of their finest wines in their beautiful underground cellar. Every glass was a testament to the quality and care they put into their production. Dinner at the property was equally impressive. The Bistecca alla Fiorentina was cooked to perfection—juicy, tender, and full of flavor. It was a highlight of our trip. During our stay, we also had the chance to explore the charming town nearby, where we enjoyed coffee, gelato, and pizza while soaking in the stunning views. The spa experience was a major highlight. The massage was incredibly relaxing, and the spa’s serene atmosphere was the perfect complement to the natural beauty surrounding us. The pool area was pristine, offering a peaceful oasis to unwind "

"Very well positioned hotel, with very helpful and pleasant staff. The breakfast was good and more than adequate. Easy walking distance to the old city, and not too far from the railway station. This was our second visit to this hotel."

"Really convenient access to Lucca and its vacinity. Friendly staff and comfortable room. A very delicious and full-featured breakfast buffet. Dining options for lunch and dinner are best resolved with a trip inside Lucca's walls. The co-located restaurant at Albergo Celide has middling reviews; I didn't try it."

"Hotel amenities and decor very pleasant. Hotel very clean. Bus stop right behind hotel, hotel staff pointed this out and I wished I had taken advantage because Cab drive to Florence city about 55 euros each way. The breakfast is by far the best I’ve had on this trip. Alot of hot selections and fresh fruit "

""This place serves the best breakfast in all of Italy—truly unforgettable! The pool is spectacular, never crowded (guest-only access), and perfect for a relaxing dip. The gym is a great addition, well-equipped and convenient. The spa is fantastic, though some amenities like the sauna, showers, and relaxation areas aren’t included unless you’re staying in one of the wellness rooms, which is a bit unusual compared to other luxury spas. Still, the overall experience is top-notch, and I’d highly recommend it for a luxurious getaway!""

"The hotel staff were very friendly. The food was excellent. Good choice of breakfast. "

"Good value for money "