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"Very nice hotel and super friendly staff. We got a nice upgrade for our hotel room and had a very nice stay. We enjoyed the fitness room and the opportunity to store our luggage until our flight time. A few things were a bit surprising for a hotel of that category: * no phones in the rooms, if you need anything you have to go down to reception * I'd forgotten my toothpaste and there are no toiletries in the rooms other than soap and shower gel * beds are comfortable, quite firm mattresses, which I like, but duvet & pillow were synthetic, some quality down feather would be better and less sweaty, no extra pillows in the room * no bathrobes, if you're coming down from the spa, you'll have to wrap a towel around you or use your own *was grateful for the strength equipment in the gym, but it didn't have enough weights in the lower weight category, there's nothing between 3 and 7.5kgs for free weights & no barbell plates under 10kgs * surprisingly for Austria, the coffee machine at the breakfast buffet does not make nice coffee, no liquid cream available, just milk or whipping cream * mocktail at bar was not good, way too sweet & not complex in flavor * a lot of staff don't speak German, just English, not a problem for me since I'm a German living in the US, but still worth mentioning in a German speaking country * couldn't figure out infrared sauna, leaning against the spine-like contraption meant it was too hot, but it didn't heat the space enough either to work up a sweat"

"Beautiful hotel in a great location. Helpful staff. Awesome rooftop bar. Room was lovely except for the air conditioner didn’t work very well. It basically blew hot air. This would definately be an issue in the summer. "

"Hotel has just been renovated. It was beautiful, great location and they even upgraded us. Staff was so polite and friendly."

"Love our stay at The Passenger, a Bonvoy Marriott Hotel. We particularly love the Nespresso machine in the room, The hotel is less than 2 years old about 20 minutes bus ride from the city center. We were grateful to receive the transportation mobility voucher complimentary of the Salzburger region. The front desk was amazing and very accommodating to our needs. Highly recommend this to anyone. "

"Location is very good. Room was clean but basic amenities. Breakfast was good. Many thanks to Daniel who was very helpful to us."

"Very clean and spacious room. Very close to the train and shops. Very friendly staff. Would definitely stay again. "

"A great hotel to find a little walk away from the centre but worth it"

"This is a great place in a wonderful location. It is in the transportation hub of Salzburg. I highly recommend it"

"The room was good, and the staff was excellent. Location to train station is great, but the walk to old town is pretty sketchy. Not the best neighborhood to go through. I would recommend staying closer to the attractions."