Pet Friendly Hotels & Resorts in Thunderbolt from AU$142

"Not sure if it was because I booked through Expedia, but I was given a room next to the ice machine and off the only functioning elevator so there was a lot of noise every day for my stay. The elevator maintenance was a huge issue with only one functioning elevator for the entire hotel. The wait time do you have the elevator pick you up on the ground floor or from your floor during higher traffic times was excessive. The hotel was your basic IHG properties, a little dated, and some of the upgrades seemed a little messy. Received eight tokens upon check-in for free beverages at the bar, thought this was a nice touch until I looked at the menu and the drinks were just OK. I ended up not using them and handed them to another guest prior to leaving the hotel without using a single one. Housekeeping did not replenish coffee or water in my room, despite the front desk indicating that they would, I had to ask twice for this to happen. Upon checkout, I never received my receipt and had to call the hotel two different times in order to try to receive a printed or email receipt and both times I was put on hold for over five minutes to even do that. If you’re just looking for a room to sleep in, go for it as the discount option in the historical district, but if you’re hoping for amenities, I would pass on this hotel."

"Staff is attentive and eager to please"

"Right in the middle of everywhere you would want to go in the historic area. Breakfast and happy hour were great. Best thing about this place was the staff. Every single person we interacted with deserve a raise "