The Hielscher Hotels, Austin

"Staff is great. Breakfast was good. Very clean. "

"The hotel is very old and the bedroom had a BAD ODOR. It smelled like an old storage room that hasn’t been opened in 20 years. Would not recommend. The bed was extremely uncomfortable and overall the hotel is very dated. The bathroom mirror and amenities were all dirty with water stains. "

"Great service. Central."

"Room was clean but recently refinished AirCon very noisy"

"Recently merged with the neighboring hotel, so the check in desk, entrance, etc seemed like a hike to our room, but it was well signed so we never got lost. Desk staff were very helpful. Great location to go to the Sixth Street bars. "

"Very clean and rooms were very updated! Great location! Pool was great!"

"Room was clean! Hotel lobby was clean. Walking distance to Moody Center. Perfect area for downtown! "

"The staff went far beyond what I expected for my 80th birthday. They had a card signed by the staff, a chocolate cake and a bottle of champagne. I ate at a restaurant which caused me to have an allergic reaction and they went out of their way until I got the medication I needed. A superb staff and a wonderful hospitality creative group."

"First room I got the toilet did not flush properly, the a/c would not cool leaving the room at 78, and the fridge did not work. The second room floor was dirty left the bottom of our feet black, light in the bathroom was literally a wire with a bulb hanging from the ceiling as if the room was not finished being renovated. The light by the bed was hanging from wall and missing lamp shade and the door would not close without a considerable amount of effort. Property is definitely dated which wouldn’t be a big deal but it’s also poorly maintained. Kind of falling apart. Staff was kind and helpful and promptly switched rooms for us when notified. Location is great! Like many ppl said in other reviews I thought that for the price and location that it would be ok if the rooms were dated and the had minimal upgrades but I was wrong. The condition of this hotel is really unacceptable. Maybe the rooms I had weren’t the best they had but they definitely need to do repairs and renovations. TLDR. Rooms are very dated and poorly maintained. Basically falling apart. A/c issues, toilet issues, dirty, fridge not working, and in state of disarray. Staff is kind and helpful Great location and great price. You have to pay for parking like 45$"