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"Clean room , friendly staff good breakfast"

"The hotel is close to the Stansted airport and a quick shuttle ride away. You pay for the shuttle as you get on, which makes it easy."

"Good breakfast selection, fantastic hours for those flying out early."

"People gathering outside the front door smoking wasn’t welcome we expected from Novotel . Food prices are unnecessarily expensive including a simple water bottle . Can’t get any food item delivered . Property is busy and feels like motel rather the Novotel I used really enjoy . "

"Disinterested staff behind the check-in desk. This is the second time I've stayed here and been woken up by pigeons nesting right outside the room window. There seems to be a real issue with pigeons at the back of this hotel and the outside walls of the hotel are covered in their mess. Whilst the bed looked clean enough, things like the shower and bin in the toilet were pretty dirty. This hotel needs some serious sprucing up."

"Nice welcome from the front desk. Quick check-in. Convenient location (to attend football match at Wembley Stadium). The loaded chips were amazing at the restaurant! Will stay here again."

"Pillows were not great"

"Bath was not clean, empty vodka bottle left in bedroom Noisy people along the corridor even at 2am"

"Lovely clean place with good amenities. Good breakfast. "