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"Staff was good"

"Clean room. Breakfast is good."

"The bedroom floor hadn’t been hoovered and was very dirty, I checked in really late after a cancelled flight so just ignored it. The bathroom also had no moisturiser in the container which was annoying. Otherwise it’s a great hotel. The staff at check in and check out were friendly and attentive. The breakfast was fantastic. A great selection for vegans and also if you need gluten free. I’ve stayed before and would stay again. "

"Excellent hotel. Really enjoyed our stay. Really close to the tube station to get to anywhere you want to go in london. Lovely food. Lovely staff."

"The property was lovely and clean. Perfect for a night away."

"Loved our weekend away! Staff were polite and the facilities were great! Big shout out to the bar manager. He made us some great cocktails. Would book again!"

"Ok nothing great"

"The Wi-Fi was really bad."

"Mixed feelings. The room itself was fine, the experience not so great. I had chosen this hotel in part because it was a good location and had an EV charger. The EV charger was not working and the experience in reporting and trying to get resolved was infuriating. I had to go elsewhere and charge. The EV alone I probably would have overlooked, particularly as it involved a third party. However, upon check out the hotel attempted to charge me for a dinner that I hadn’t ordered or had! Ironically I had eaten elsewhere whilst waiting for my car to charge. Again, mistakes can happen, but the receptionist was at first insistent that as that’s what her computer said, I had to pay it! Eventually sorted, but took way too long, making me late for an meeting, and did not appreciate the accusatory manner. So an okay stay bookended by two poor and frustrating experiences."