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"Our room was old but spacious and bed comfortable. It was a long walk from reception! Very disappointed with our meal at the restaurant which we had pre-booked but they had forgotten about! Also given conflicting and incorrect information about a couple of queries we had."

"🙂 is comfort and staff 😔 is nothing. We like it"

"Clean room "

"Really only 3.5 stars, but good value, excellent location if you don't need parking. Great views from upper floors. Friendly, helpful staff. Well equipped, comfortable room except no easy chair or desk as such. Also lighting was too bright over bed and too dark for kitchenette. Onsite cafe was pretty basic."

"Pet has to charge $60 extra The room is not sound proof , i keep waken up my traffic and people out side. The curtain not light proof too and not full covering the window . "

"Good prices in hotel restaurant. Nice decorations and small touches for Easter. Room nice size, and clean."

"A beautiful easy place to stay with plenty of room. We had a ‘2 bedroom’ which was a 1 bedroom and a hotel room with a main thoroughfare which was super spacious, the beds were super comfy. Breakfast is fantastic consistently topped up with cooked fresh items as it got low. We also got room service which was delicious. The location is a bit of a longer walk compared to others on Northbourne if you wanted to access the shopping centre but doable. Would stay here again and again. "

"Breakfast was good and parking was very secure and easy to access."

"Great breakfast. and very good customer service. Keep up the good work."