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"Looks nothing like the photos you see online. Really run down property. Was told I would have a double bed. Was two singles put together. Rock hard bed and pillows. No dressing gowns in the room like shown on photos. Bathroom had toilet roll down it still from previous guest. Dust all over furniture and tv. Hair dryer in the room didn’t work. Most the bulbs in the room need replacing as they are blown. The windows didn’t shut in the room as they are broken and need attention. Walls are paper thin so you can hear everything from other neighbours staying. No bar no restaurant on site at the property but says online that there is. Staff are friendly but due to everything else I wouldn’t come back. "

"The breakfast was very good & the staff were very quick in clearing the tables & refilling the food. Our room was very clean. When we arrived we were asked to pay for 2 nights parking but I think we should have been told that if you take your car out you might not get a space again. We went to see some friends on the Saturday afternoon & when we arrived back at 5pm there were no spaces so had to park in the public car park. The receptionist said she would refund 1 days parking so hopefully that has happened. We might have used public transport to see our friends if thought the car park would be full. "

"Hotel is in a besti"

"Good "

"Free parking, breakfast was lovely and our stay was pleasant."

"All the premises very clean. Room was amazing… big room, nice decor plus insane view. Staff was very helpful and friendly. Food (room service) super tasty."

"Hotel is lovely with a great setting on the river, staff were very helpful and friendly, breakfast was first class, as was the Evening meal, did feel that the tables in the restaurant were a bit dated so a cloth to cover the table would have made it look so much nicer, I appreciate that the building is very old and had I known how noisy it was going to be I would have asked for an upstairs room, you could hear every step because the floorboards were very creaky and none of room doors had a soft close mechanism so there was constant door banging, it would also have been helpful if all guests could be reminded to be considerate by keeping the noise down when returning to there rooms late at night on the information sheet in the room. Having said all that it is a beautiful place in a great location and I will definitely be returning in a few months. Thank you "

"Lovely hotel, great breakfast"

"Great location, lovely room, spacious, modern and clean. Staff very friendly and helpfil"