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"Okay for what you pay for"

"Pleasant and relaxing stay, helpful and friendly staff, breakfast was ok, room and bathroom not as spacious but good enough and toiletries provided. Beside the mall and nearby restaurants"

"The check-in and check-out process was fast and efficient. The staff were friendly, the rooms were spacious and clean, and the hotel is conveniently located near Galaxy Mall."

"Really enjoyed. Highly recommend "

"Room is clean and location is close to train dtation"

"Friendly staff and close to amenities. Rooms are clean and comfy beddings"

"Close to malls and restaurants, Ibis is located in the city center so I was able to explore and walk around. The facilities are great and offers breakfast as well. Very clean and definitely worth the stay. "

"A very nice hotel with very friendly and helpful staff!"

"Fabulous hotel l, super comfortable and super friendly and helpful staff"

"We enjoyed our stay at this hotel. Location is near places we would like to visit. Staff were polite, friendly and very helpful."

"I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next...

"The staff was really nice, the bed was comfortable, and the room was very clean. "

"Clean, Friendly, Front of Plaza"

"Breakfast was delish"

"Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now."

"An excellent place, everything was shaping up fine - except the receptionist asked to keep my passport overnight, and when I left early to catch a train, there was a different receptionist, no note had been left on my packaged breakfast, remembered too late for a return trip to the hotel, missed my train - it cost me well over a million to get to Bandung that day ...shame really. THERE SHOULD BE NO REQUEST TO LEAVE YOUR PASSPORT IN ANY MODERN HOTEL !!"

"Nice wine bar restaurant with good food. Very quiet rooms. Comfortable bed with lovely soft pillows."

"Easy checking in - kind & helpful staff - ok breakfast - good location. Nice views / good stop over - slightly modern theme and not too dates hotel - recommend "

"Great location, nice staff, beautiful rooms"

"Beautiful hotel with very friendly staff. Incredible breakfast buffet!"