Question 1

What is the best area to stay in Surabaya?

Accepted Answer

The best area to stay in Surabaya is generally the city centre, particularly around Tunjungan Plaza and the surrounding streets.

This area is the main commercial and entertainment hub of Surabaya. You'll find a wide selection of hotels, from luxury to mid-range, along streets like Jalan Basuki Rahmat and Jalan Embong Malang. It's known for its modern shopping malls, diverse dining options, and easy access to public transport.

For couples looking for a sophisticated and convenient stay, this central area is ideal. You're within walking distance of Tunjungan Plaza, one of the largest shopping centres in Indonesia, offering extensive retail therapy, cinemas, and a multitude of restaurants. It's also a good base for exploring cultural sites like the House of Sampoerna, which is a short taxi ride away.

Business travellers will also find the city centre highly suitable. Many corporate offices are located here, and the area's excellent transport links make commuting straightforward.

Question 2

What are the best hotels in Surabaya that travellers recommend?

Accepted Answer

Two of the best hotels in Surabaya that receive consistently high recommendations from travellers are the JW Marriott Surabaya and the Sheraton Surabaya Hotel and Towers.

The 5-star JW Marriott Surabaya, with a 9.2 rating, is an excellent choice for its beautiful and spacious rooms, as well as its excellent and nice staff. It is conveniently located near Tunjungan Plaza, just 0.6 km away, and Surabaya Plaza Shopping Mall, 1.6 km away. The hotel offers 24-hour room service, designer toiletries, and a club level lounge with refreshments.

Another highly recommended option is the 5-star Sheraton Surabaya Hotel and Towers, which has a 9.0 rating. Guests frequently praise the amazing food and friendly staff. This hotel is also very close to Tunjungan Plaza, only 0.1 km away, and features 24-hour room service, a club level lounge with refreshments, and on-site tennis facilities.

Question 3

What are the best family hotels in Surabaya?

Accepted Answer

For excellent family hotels in Surabaya, consider the JW Marriott Surabaya, the Ascott Waterplace Surabaya, the Shangri-La Surabaya, the Movenpick Surabaya City, and the Doubletree By Hilton Surabaya.

The 5-star JW Marriott Surabaya, with an impressive 9.2 rating, offers a fantastic array of family-friendly amenities including a swimming pool with a dedicated children's section, complimentary cribs, and a free children's club. Connecting rooms are available, and the hotel provides toys for children and baby bathtubs. Guests frequently praise its beautiful, big rooms, excellent staff, and great location; it's within 1.8 km of Tunjungan Plaza and the Submarine Monument.

Another great option is the 4.5-star Ascott Waterplace Surabaya, rated 8.6. This hotel features a children's pool, complimentary cribs, a free children's club, and a playground. It boasts a great location, being just 0.3 km from Pakuwon Mall, and guests often comment on the friendly staff.

The 5-star Shangri-La Surabaya, with an 8.8 rating, also caters to families. It includes a child-friendly window design, a playground, a children's pool, and outlet covers for safety. Games for children, a free children's club, and connecting rooms are also available. It is conveniently located 0.5 km from Ciputra World Mall.

The 4.5-star Movenpick Surabaya City, rated 8.2, provides a swimming pool with a children's section, connecting rooms, playpens, pool gates, complimentary cribs, and highchairs for children. It is situated 0.6 km from Royal Plaza Surabaya.

Finally, the 5-star Doubletree By Hilton Surabaya, with an outstanding 9.4 rating, is highly recommended for families. It offers toys for both children and babies, a children's pool, games for children, a playground, and a free children's club. Connecting rooms and rollaway extra beds are also available. Guests consistently rate the staff as great and amazing, and the rooms as great. It's well-located, within 1.8 km of Tunjungan Plaza and the Submarine Monument.

Question 4

Are there any all-inclusive hotels in Surabaya?

Accepted Answer

For an all-inclusive hotel in Surabaya, the 4-star Morazen Surabaya is an excellent choice.

This hotel, with an 8.4 rating, offers an extensive all-inclusive stay, ensuring a relaxing experience. Guests can enjoy couples dining, and there is a full-service spa on-site, providing aromatherapy treatments, reflexology, and massages in dedicated treatment rooms. A steam room is also available for relaxation. For convenience, the hotel provides a 24-hour airport shuttle. It is ideally situated near attractions such as Taman Hiburan Rakyat, a short 1.1 km away, and shopping destinations like Surabaya Plaza Shopping Mall, just 0.2 km from the hotel, and Tunjungan Plaza, 1.2 km away. The Submarine Monument is also very close, at 0.2 km.

Question 5

What are the best spa hotels in Surabaya?

Accepted Answer

For the best spa hotels in Surabaya, consider the Shangri-La Surabaya, Hotel Majapahit Surabaya - MGallery, and The Westin Surabaya.

The 5-star Shangri-La Surabaya, with an 8.8 rating, offers an extensive full-service spa with amenities such as facial treatments, hot stone massages, body scrubs, and couples' treatment rooms. Guests can also enjoy the sauna, steam room, and hot tub. It is conveniently located just 0.5 km from Ciputra World Mall.

The 5-star Hotel Majapahit Surabaya - MGallery, rated 9.2, provides a full-service spa where you can indulge in deep tissue massages, body treatments, and aromatherapy. The spa also features a steam room, sauna, and hot tub. This hotel is very close to Tunjungan Plaza, only 0.3 km away. Guests frequently highlight the excellent service.

Another excellent choice is the 5-star The Westin Surabaya, which boasts a superb 10.0 rating. Its full-service spa offers a range of treatments including deep tissue massages, hot stone massages, and body scrubs, with daily onsite availability. It is incredibly close to Pakuwon Mall, just 0.1 km away. Guests often comment on the clean, big rooms and friendly staff. See all spa hotels in Surabaya

Question 6

What hotels in Surabaya offer free breakfast?

Accepted Answer

For hotels in Surabaya that offer complimentary breakfast, consider the JW Marriott Surabaya, the Sheraton Surabaya Hotel and Towers, the Holiday Inn Express Surabaya CenterPoint by IHG, the Best Western Papilio Hotel, and The WIN hotel.

The 5-star JW Marriott Surabaya, with an impressive 9.2 rating, provides free buffet breakfast in its Club Level Lounge. Guests frequently praise its beautiful and spacious rooms, as well as the excellent staff. It is conveniently located near various points of interest, such as Joko Dolog Statue, just 1.0 km away.

Another excellent option is the 5-star Sheraton Surabaya Hotel and Towers, rated 9.0, which also offers free buffet breakfast in its Club Level Lounge. This hotel is directly connected to a shopping mall, offering easy access to retail outlets. It is also very close to Joko Dolog Statue, only 0.5 km away.

The 4-star Holiday Inn Express Surabaya CenterPoint by IHG, rated 8.6, provides a complimentary buffet breakfast daily. This hotel also offers a 24-hour airport shuttle and free WiFi, making it a convenient choice. Tunjungan Plaza is just 0.9 km from the hotel.

For a great value, the 3.5-star Best Western Papilio Hotel, with a rating of 8.6, includes free breakfast. It also offers free self-parking and free WiFi. The hotel is situated near Universitas Islam Negeri Sunan Ampel Surabaya, which is 0.9 km away.

Finally, The WIN hotel, a 3.5-star property rated 8.0, provides free buffet breakfast. It also features free self-parking, free WiFi, and a 24-hour airport shuttle. Guests will find Surabaya Youth Centre just 0.5 km from the hotel. Find more hotels with breakfast in Surabaya

Question 7

What are the top boutique hotels in Surabaya?

Accepted Answer

For top boutique hotels in Surabaya, consider the Sheraton Surabaya Hotel and Towers and the Four Points by Sheraton Surabaya, Pakuwon Indah.

The 5-star Sheraton Surabaya Hotel and Towers, with a 9.0 rating, is conveniently connected to the Tunjungan Plaza shopping mall, which is just 0.1 km away. Guests frequently praise the amazing food and friendly staff.

Another excellent option is the 4-star Four Points by Sheraton Surabaya, Pakuwon Indah, which boasts a 9.4 rating. This hotel is also directly connected to a major shopping centre, Pakuwon Mall, located just 0.2 km away. Guests often highlight the wonderful location and nice pool. See all boutique hotels in Surabaya

Question 8

What are the best budget hotels in Surabaya?

Accepted Answer

For excellent budget hotels in Surabaya, consider the Swiss-Belinn Manyar, Bella Hotel Surabaya, favehotel MEX Tunjungan Surabaya, Bekizaar Hotel Surabaya, and Varna Culture Hotel Soerabaia Surabaya.

The 3-star Swiss-Belinn Manyar, with an 8.4 rating, offers convenient amenities such as free WiFi, a 24-hour airport shuttle, free toiletries, and complimentary self-parking. It also provides a free area shuttle for ease of exploration.

Another option is the 3-star Bella Hotel Surabaya, rated 7.0. This hotel provides free toiletries, free wired internet in public areas, complimentary self-parking, and a 24-hour airport shuttle service. Free WiFi and nearby free parking are also available.

The 3-star favehotel MEX Tunjungan Surabaya, rated 7.2, provides free WiFi, a 24-hour airport shuttle, free toiletries, and both self-parking and nearby parking free of charge. It is conveniently located near the Surabaya Youth Centre (0.6 km), Joko Dolog Statue (0.4 km), and Sharp Bamboo Monument (0.5 km).

The 3-star Bekizaar Hotel Surabaya, with an 8.0 rating, features free WiFi, free wired internet in public areas, a 24-hour airport shuttle, free toiletries, and complimentary self-parking. This hotel is very close to the Joko Dolog Statue (0.2 km), Tunjungan Plaza (0.3 km), and the Sharp Bamboo Monument (0.5 km).

Finally, the 3-star Varna Culture Hotel Soerabaia Surabaya, rated 7.6, offers free WiFi, a 24-hour airport shuttle, free toiletries, and complimentary self-parking, along with an area shuttle service. It is located near the Joko Dolog Statue (0.7 km) and the Sharp Bamboo Monument (1.1 km). View all budget hotels in Surabaya

Question 9

What are the most romantic hotels in Surabaya for couples?

Accepted Answer

For a romantic stay in Surabaya, couples should consider The Westin Surabaya or the JW Marriott Surabaya.

The 5-star The Westin Surabaya, with an outstanding 10.0 rating, offers an exceptional experience. This hotel provides couples dining options and is conveniently located just 0.1 km from Pakuwon Mall. Guests frequently mention the clean, big rooms and the friendly staff.

Another excellent choice is the 5-star JW Marriott Surabaya, rated 9.2. This hotel also features couples dining and is located 0.6 km from Tunjungan Plaza. It offers a hot tub and sauna, great for relaxation. Guests often highlight the beautiful, big rooms and the excellent, nice staff, as well as the great location. See all romantic hotels in Surabaya

Question 10

What are the best hotels in Surabaya near Tunjungan Plaza?

Accepted Answer

For hotels in Surabaya conveniently located near Tunjungan Plaza, consider the Four Points by Sheraton Surabaya, Tunjungan Plaza, and the JW Marriott Surabaya.

The 4-star Four Points by Sheraton Surabaya, Tunjungan Plaza, with a 9.4 rating, is exceptionally close to Tunjungan Plaza, being just 0.2 km away. This hotel offers a children's pool, cribs, and a child-friendly window design, making it a good choice for families. It also has an on-site restaurant with kids' meals.

Another excellent option is the 5-star JW Marriott Surabaya, rated 9.2. It is located 0.6 km from Tunjungan Plaza. This hotel provides a range of family-friendly amenities, including a children's pool, toys for children, and a baby bathtub. Guests frequently praise the beautiful, large rooms and the excellent staff.

Question 11

When is the best time to go to Surabaya?

Accepted Answer

The best time to visit Surabaya is during the dry season, which runs from May to September.

During these months, you'll experience consistently sunny weather and lower humidity, making it much more comfortable for exploring the city's attractions and enjoying outdoor activities. Temperatures typically range from 25°C to 32°C, which is ideal for sightseeing and walking around.

For travellers looking to avoid the heaviest tourist crowds and still enjoy good weather, the shoulder months of May and September are particularly good. You'll find pleasant conditions without the peak season hustle, potentially leading to better availability for hotels and tours.

The wet season, from October to April, brings higher humidity and frequent, heavy rainfall, often in the afternoons.

Question 12

Where can I find the best nightlife in Surabaya?

Accepted Answer

Surabaya offers a variety of nightlife options, generally concentrated in specific areas of the city.

One prominent area for nightlife is along Jalan Raya Darmo and the surrounding streets. Here, you'll find a selection of upscale bars and lounges, many of which are attached to hotels. These establishments often feature live music, typically jazz or pop, and offer a more refined setting for evening drinks and socialising.

Another top area is around Tunjungan Plaza and the nearby Jalan Tunjungan. This district has a mix of modern bars, some with rooftop views, and more casual pubs. You'll find places offering craft cocktails, international beers, and often DJ sets playing contemporary music. It's a lively spot, particularly on weekends.

For those interested in a more local experience, the areas around certain food streets and markets, like those near G-Walk Citraland, can become quite active in the evenings.

Question 13

Can I cancel my hotel reservation on Expedia?

Accepted Answer

You can cancel your hotel reservation on Expedia, though it depends on the cancellation policy of your booking. Most bookings are refundable if cancelled within 24-48 hours of the scheduled arrival. Be sure to check your booking confirmation for the exact cancellation policy. If free cancellation is available, you can cancel directly through your Expedia account by logging in, going to "My Trips", and selecting your reservation. To find flexible deals, filter your search by "Fully refundable property" for hotels in Surabaya.

Question 14

How can I save on a hotel booking in Surabaya with Expedia?

Accepted Answer

One Key™—Expedia’s free travel rewards program—gives you instant access to discounts with Member Prices on Surabaya hotels. Plus, you’ll earn OneKeyCash™* on eligible bookings to use on future trips. Booking an Expedia hotel and flight package is another great way to save, where bundling can result in significant savings.*Excludes taxes and fees. OneKeyCash is not redeemable for cash and can only be used on Expedia and other participating brands.

Question 15

How much is the nightly rate for a hotel in Surabaya?

Accepted Answer

Prices for hotels in Surabaya often vary, but you can find a great deal from AU$10 on Expedia. All sorts of factors affect price, such as the time of year or the days of the week you choose for your stay. Find the best deals by being flexible with your dates, and sort search results by "Price: low to high" for our cheapest rates.

Calendar Month	Temperature	Precipitation	Cloudiness	Occupancy	Pricing
January	81.0°F (27.2°C)	Frequent Rain	Mostly Cloudy	Slightly Low	Average
February	80.8°F (27.1°C)	Frequent Rain	Mostly Cloudy	Average	Average
March	81.7°F (27.6°C)	Moderate Rain	Mostly Cloudy	Average	Slightly Low
April	82.0°F (27.8°C)	Moderate Rain	Mostly Sunny	Average	Slightly Low
May	82.6°F (28.1°C)	Light Rain	Mostly Sunny	Average	Average
June	81.9°F (27.7°C)	Light Rain	Mostly Sunny	Slightly High	Slightly Low
July	81.1°F (27.3°C)	No Rain	Sunny	Slightly High	Slightly High
August	81.9°F (27.7°C)	No Rain	Sunny	Slightly Low	Slightly High
September	83.1°F (28.4°C)	No Rain	Sunny	Average	Average
October	84.6°F (29.2°C)	Light Rain	Mostly Sunny	Slightly Low	Slightly High
November	84.2°F (29.0°C)	Light Rain	Mostly Sunny	Average	Average
December	82.4°F (28.0°C)	Frequent Rain	Mostly Cloudy	Slightly High	Average

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Our top choices for Surabaya hotels

1. Doubletree By Hilton Surabaya

2. Ascott Waterplace Surabaya

3. Four Points by Sheraton Surabaya, Pakuwon Indah

4. JW Marriott Surabaya

5. Sheraton Surabaya Hotel and Towers

6. Four Points by Sheraton Surabaya, Tunjungan Plaza

7. Hotel Majapahit Surabaya - MGallery

8. Bumi Surabaya City Resort

9. Shangri-La Surabaya

10. Aloft by Marriott Surabaya Pakuwon City

11. Morazen Surabaya

12. Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

13. Swiss-Belinn Tunjungan Surabaya

14. Vasa Hotel Surabaya

15. Holiday Inn Express Surabaya CenterPoint by IHG

16. Oakwood Hotel & Residence Surabaya

17. Platinum Hotel Tunjungan Surabaya

18. HARRIS Hotel & Conventions Gubeng Surabaya

19. Aria Centra Hotel Surabaya

20. Hotel Santika Premiere Gubeng - Surabaya

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