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Doubletree By Hilton Surabaya

Photo gallery for Doubletree By Hilton Surabaya

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Outdoor pool
Outdoor pool
Select Comfort beds, minibar, in-room safe, individually furnished
Select Comfort beds, minibar, in-room safe, individually furnished

Overview of Doubletree By Hilton Surabaya

Doubletree By Hilton Surabaya

4.5 out of 5

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Jl Tunjungan 12 East Java, Surabaya, 60275

Explore the area

  • Popular LocationTunjungan Plaza12 min walk
  • Popular LocationGrahadi13 min walk
  • Popular LocationSurabaya Grand Mosque17 min walk
  • AirportSurabaya (SUB-Juanda)20 min drive

Choose dates to view prices

About this area

Surabaya

Located in Surabaya, Doubletree By Hilton Surabaya is connected to a railway/underground station. Grahadi and Red Bridge are local landmarks, and some of the area's attractions include Surabaya Zoo and Suroboyo Carnival Night Market. Travelling with kids? Consider Ciputra Waterpark, or check out an event or a game at Gelora 10 November Stadium. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • BG Junction - 5 min walk
  • Tunjungan Plaza - 12 min walk
  • Grahadi - 13 min walk
  • Joko Dolog Statue - 14 min walk
  • Surabaya Grand Mosque - 17 min walk

Getting around

  • Surabaya Pasar Turi Station - 18 min walk
  • Surabaya (SUB-Juanda) - 20 min drive

Restaurants

  • The Koffee Deli & More — 1 min walk
  • Cloud 22 Rooftop Bar — 1 min walk
  • Rawon Setan - 6 min walk
  • Tang Palace Chinese Restaurant - 6 min walk
  • Uppercut Steakhouse - 6 min walk

About this property

Doubletree By Hilton Surabaya

Luxury hotel connected to the convention centre in Surabaya with free parking
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour health club. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 310 soundproofed rooms feature WiFi and Select Comfort beds. For a bit of entertainment, Smart TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers. Change of towels is available on request
Doubletree By Hilton Surabaya offers 310 forms of air-conditioned accommodation with MP3 docking stations and minibars. Each accommodation is individually furnished. Beds feature Select Comfort mattresses. 43-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (IDR 150000 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Secured valet parking on site (IDR 50000 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Free local area shuttle up to 3 kilometers
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: IDR 250000 for adults and IDR 125000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Hosted evening meal available at weekends for a fee of IDR 350000

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Indonesian

Business services

  • Business centre
  • Computer station
  • Meeting rooms 16

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Renovated entire property – January 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Select comfort bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch smart TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 250000 for adults and IDR 125000 for children (approximately)
  • Fee for in-room wireless Internet: IDR 150000 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: IDR 150000 per 24-hour period (rates may vary)
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 50000 per day
  • Hosted evening meal: IDR 350000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay; cash is not accepted

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Doubletree By Hilton Surabaya Hotel
Doubletree By Hilton Surabaya Surabaya
Doubletree By Hilton Surabaya Hotel Surabaya

Frequently asked questions

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