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"Clean room but had a damp smell. Went for drink in bar and must say bar man could have bedn bit happier,served beer in a strange glass, which he changed after i requested different glass, his excuse was no clean glasses ?? It wasnt busy so not sure why no clean glasses ? Reception staff lovely and polite"

"Superb friendly service"

"Air con didn’t work so room cold I did get a radiator which helped other than that it was suffice "

"Lovely helpful staff especially The guest manager couldn’t do enough for us !"

"Nice food at the hotel. Relaxing room. "

"Excellent dog friendly hotel. The hotel is next to a busy road so highly recommend booking a lakeside room which are much quieter, large and have a good view. Whilst the hotel is quite tired, for the price we paid and service we received, it represents good value. Meals in the bar well priced too. "

"Staff were courteous and super helpful and efficient. The Indian restaurant was superb. The hotel cleanliness left a bit to be desired in terms of the exterior which wasn’t swept, with cigarette butts all around and rubbish not picked up. I changed rooms because the one I was given was not clean. It could be so nice with just a few details taken care of."

"On the whole room was okay apart from the toilet that did not work properly. "

"Stayed two nights for work. The chair in the room might as well have been a concrete block, which when you're working away isn't a nice way to sit and relax in the evening. The taps in the sink and shower were stiff and almost uncontrollable for flow and temperature. The carpet was dirty and very tired, the towels were like sandpaper, and there were only two sockets, one of which was so loose it would certainly not pass a decent electrical inspection. To top it all off the staff on reception that I spoke were both pretty miserable and unhelpful, and wouldn't give me a VAT invoice for my stay. They said it was because I booked through Hotels.com, but every other hotel I've stayed at have been able to. I'm away a minimum of 100 nights a year too, so I know hotels! The room was cheap, but even then, it wasn't good value for money. I certainly won't stay again! Plenty of better places in the area for similar prices. Avoid this one if you can!"