Sunset Heights Hotels, Orem

"It was very good!"

"Continental breakfast was fine and the rooms were clean. Nice pool and hot tub. I didn’t really like the French doors to the bathroom and the toilet was really low. I felt like it was for a child. However, beds were comfortable and overall it was fine."

"The key machine malfunctioned and we were without keys to our room. The front desk attendant let us in our 1st room. Upon leaving to get dinner, our door was stuck and we were trapped in our keyless room. We called the front desk only to discover that there was no maintenance to get us out. We were moved to another room, and still had no keys. However, upon resting - a strange man with his luggage came into our room. This startled us and he walked back out. This man had a key to our room that we didn’t. This is very disturbing and very disappointing, we have stayed here before and did not have any problems. We most likely will never return to this facility in the future."

"The whole hotel was spotlessly clean and the room was huge. The bed was very comfortable and I would recommend this hotel to anyone e."

"My stay at Extended Stay America Premier Suites - Reno - Sparks was unfortunately very disappointing. The noise level throughout the night was extremely disruptive, and the walls seemed very thin, making it difficult to get any rest. The bed was also very uncomfortable. The worst part of the experience happened around 4:30 AM when I was woken up by someone entering the building yelling and screaming while staff threatened to call the police. It created an unsafe and stressful environment and completely ruined the night’s sleep. Overall, the stay was far below expectations, and I would not choose to stay here again."

"Great staff"

"Unhealthy breakfast"

"Breakfast. Indoor pool. senior shower comfy beds!🙂"

"No well maintained"