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"When we arrived to check in the room was not ready. Turns out they were not even aware of our booking until we showed it to them. We then had to wait two hours whilst the owner came to the property to get the room ready. Waiting outside in the side proved to be a disaster as their outdoor table and chair was covered in a black bitumen type substance that got all over the bottom of my trousers and completely ruined them. When we did get into the room the large curved screen TV proved to be...

"Excellent, staff were so caring and clearly loved their job. Warm and welcoming. And their curry night on Friday might be the best I’ve had to date!"

"Great location helpful staff food good very clean would stay again"

"Good hotel,busy but quiet. Staff very helpful and friendly. Great location for Shuttle. Breakfast very good."

"Very pleasant stay"

"Warm welcome and an excellent buffet breakfast withexcellent coffee"

"It was clean and the staff friendly."

"Overall very nice stay"

"Great staff, every room different my go to place in that part of Kent."

"An excellent location - close to the White Horse historic pub and many other restaurants. Great for walking to the castle. Overall a very pleasant stay."

"Flint cottage part of hotel amazing, clean and spacious, bed so comfy and bath superb . Pool lovely too and had an excellent meal in the restaurant. Will definitely be coming back. Short trip to Canterbury made it an easy place to visit"

"Everyone was so friendly from the time we checked in.... to the tea we had....to the glorious Valentine's Meal we consumed. I would give this little 'kitchy' spot an excellent review-- and would stay here again!!. "

"Good place desk staff fantastic"

"Good parking and the room was very comfortable and quiet. Breakfast was fabulous too"

"Everything was just so perfect! "

"Great location "

"Great stay, spacious rooms and well maintained facilities"

"Lovely staff, comfortable room, breakfast was great."

"The hotel is good for a budget hotel. Nice location on the beach, plenty of free parking but is very basic and quite tired."

"Great hotel friendly staff"