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"Only complaint is the $45 for one night of parking should have been clearly stated on the hotel info you see before booking. It was a surprise. The room was nice, the staff was polite & the bed was comfy. "

"No free breakfast, but the restaurant was excellent. "

"This hotel needs a full makeover. From the lobby to the elevators to the rooms, all is worn out and yuck. Sometimes hotels will focus improvements on one area at a time but this hotel seems to have given up on everything."

"A bit disappointed with one of the staff members. I stayed two days, but only one day's worth of coffee is supplied in the room. I asked at the front counter if I could get a coffee packet for the second morning. She said yes, but then couldn't find one. She returned to the counter and said there weren't any available. In my mind, what she should have done is jot down my room number and let me know she would track one down and get back to me (or have it delivered). Instead she just gave me the "this discussion is over" look. The problem was exacerbated by the broken coffee machine in the lobby...so I walked to Dunkin for coffee in the morning. "

"The property did not have breakfast ready at the normal time so many of us with early flights did not get to eat. The opening was delayed one hour."

"All the corridors smelled like heavy Clorox . Bed comfortable but room needed upkeep . Shower wall soaps empty. TV not functioning. Apparently problem with cable company . Breakfast lacking fruits and yogurt. No skim milk available for cereals"

"Excellent services I can’t ask for more thanks to all the staff they are very lovely "

"Very comfy bed with great pillows. Shower was excellent with good products. Big TV. Prompt shuttle to ORD. Easy off and on the freeway. The restaurant was really good as well. It is our go to when flying from Chicago. Parking is reasonable…"

"Solo female traveler, stayed one night. Convenient location for early flight from O’Hare. Staff was great, room was good. Stayed on 7th floor and it smelled like a mildew cigarette in the hallways"