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"Generally the standard of hygiene could be improved dramatically , just very dusty and dirty in certain areas. They just need to hoover the carpet more. We had a blocked sink and the water wasn’t very warm despite setting to maximum. I understand other guests had similar issues. Positives were - very friendly staff, comfy bed and oreo snacks were nice"

"Love it here its my go to place so relaxing and staff are always lovely"

"Quick overnight stop before using the tunnel crossing the next morning. Easy check in, decent car park, clean and comfortable, with petrol station a few hundred yards away. Great stay"

"Great hotel that we love going to. Can’t recipe d it enough."

"We were made very welcome on arrival and throughout by friendly helpful staff.Our room 60 with patio was lovely.so we sat in the sun overlooking gadrens listening to birds singing and a Squirrel on the lawn . The pool was just right for a lovely swim . The lounges restorant and general building and garden beautiful. Thankyou Flackley and staff for lovely stay."

"Great location and good quality hotel"

"Overall a good experience "

"Room was clean and staff was helpful but our see view room was disappointing the first room was on an incline so ask to switch as I could not sleep with my head facing down and in both rooms the so called sea view was a very small window that was in one corner that you had to stand up and get in front of it to see the sea and the rooms was very small and the window let in very little light and we had to have a light on in the middle of the day ! My sister had a room facing the marina and her room was twice the size and these big beautiful big windows that let in a ton of natural light . In my opinion the sea view room is not worth the extra money!"

"When we checked in the Climate Control was not working correctly and the staff moved us to a new room. The problem was that the room had no climate control either and it was absolutely freezing in the room. The hotel staff was nice and admitted they were having problems with climate control system and said it would be fixed on Monday which is was not. The grout around the tile in the bathroom was missing and the shower hose separated from the shower head. The hotel did repair the shower on the Monday, however, Monday, it happened again. The hotel was a nice property but just need a little extra TLC."