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"It was a comfortable bed but lacking in other areas. After seeing the picture of the hotel it was disappointing to find our room was not in the main hotel but the garden Annex. This was an unpleasant looking concrete building detached from the hotel and quite a walk in poor weather. Also we were left with only one 2 even though it was a booking for 2. Also we were convinced that we had chosen the package with breakfast but it turned out this was not part of it. So I cannot comment on the food. "

"We had a wonderful stay at The Retreat. The room was spacious and comfortable and we appreciated the pantries with complementary drinks and snacks. The facilities are high quality, with an elegant feel without being dated. Food was good in both restaurants, as was breakfast. The spa was very relaxing. Staff were friendly and helpful. "

"Excellent from start to finish. From Zara's warm and friendly welcome to the peaceful environment, I enjoyed the positive vibe, peaceful sleep and great facilities. Would highly recommend and will be back in future"

"Amazing service, lovely and clean room. Will be back."

"Leisure"

"Really lovely motel with lots of thoughtful touches to make the stay comfortable. The shower was incredible, like a therapy session in itself. We were less impressed by the adjoining diner. The food missed the mark a bit, although the restaurant itself and the ambience was good."

"Place was nice enough but spoilt by unruly children whose parents felt that getting them to chase sfter a ball and climbing all over the furniture in the restaurant was ok. Staff stood by and ignored this."

"Room was clean and decent size for family of 4 however it was extremely hot. Couldn’t sleep first night however next morning we raised this issue and was provided with fans. Saw other guests complaint about same issue so I guess it’s common. Parking was stressful, their carpark was expensive and full so had to quickly drop everything then park at the mall carpark for £7 a day. No cars allowed in front of hotel except for buses. You have to go around to get to the hotel carpark"

"Great view, quick check, lots of parking. "