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Reviews of Hotel Burg Staufenberg

4 out of 5
Hotel Burg Staufenberg
Burggasse 10, Staufenberg, HE

Reviews

9.0

Wonderful

Rating 10 - Excellent. 51 out of 84 reviews" "
Rating 8 - Good. 25 out of 84 reviews" "
Rating 6 - Okay. 7 out of 84 reviews" "
Rating 4 - Poor. 1 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ludwig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Asharab

Stayed 1 night in Oct 2022

10/10 Excellent

Kevin

Stayed 2 nights in Jul 2022

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Uta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of steps, nice castle and a great breakfast
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

James, Red Bank NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service in the restaurant was slow. I noted to the server another table was seated prior to us, as a courtesy. She responded quite annoyed. Odd. Otherwise, nice stay. A little bit overpriced.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

robert f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel with wonderful restaurant and atmosphere very historic feeling staying there. One of the best castle hotels I have stayed in.
Stayed 1 night in Jan 2018

10/10 Excellent

Marilyn, courtenay, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real castle
There is no elevator so be prepared to pack your luggage upstairs. It was a real treat to stay in a castle and the staff were very kind and helpful. Breakfast was very high quality.
Stayed 1 night in Sep 2017

8/10 Good

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with good breakfast and very friendly service. Rooms are very clean, but not air conditioned and with a southern exposure can get warm during the summer months. The hotel provided us with a fan, which made a significant difference in comfort level. Romantic location with great view from the hotel rooms, close to Marburg and Giessen.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Country Castle
Unique stay in a castle hotel. Restaurant dinner dining was superb. Personally convenient for visiting relatives. Internet connection in hotel room sketchy and towel quality did not match hotel quality. Enjoyed four day stay. Highly recommend to others.

10/10 Excellent

Cheryl, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
The area was great. Restaurant was top notch. Room was small but clean and comfortable.

10/10 Excellent

Peter, Pleasanton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent choice
We had a very pleasant two-night stay at this delightful hotel. We enjoyed dinner both nights in the on-site Ritter restaurant.

10/10 Excellent

Ruth, Launceston Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we were looking to stay in Franfurt for night prior to late departure from Frankfurt airport. When seeking booking for hotel discovered prices extremely high due to, it turned out , Frankfurt motor show being on. Decided to seek hotel on perimeter of city. This hotel was highly recommended and it certainly met our needs. It had the charm of being in a lovely setting and offered free convenient parking and excellent service. The staff member assisted with luggage and room was great. We used the restaurant for dinner which was great. Breakfast was terrific and the staff offered and made my husband a fresh and extremely generous serving of scrambled eggs as he approached the hot servers. It was a 45 minute drive to the city next morning, which was very straightforward and we spent the day sightseeing in Frankfurt. Enjoyed the sights around the hotel and the charm of the Castle gardens above the hotel. Yes there are stairs and no lift but if you approach the reception in your car from the higher car park this means you enter at the same level as reception. There is limited parking here but plenty in the lower park. Can always drop off the cases and reposition car. All in all a great place to stay and met our needs perfectly. It was a bonus that you got to stay in a castle as well.

10/10 Excellent

Annmarie, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable castle
We arrived around 930 pm but staff was wonderful and even offered to keep kitchen open and serve us dinner. The dining room gives the authentic castle feel and food was excellent. Our rooms were clean and comfortable and we'll worth the cost. We would stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic getaway
This hotel is absolutely romantic! The breakfast and hotel's restaurant are fantabulous. Highly recommend for a romantic stay and only a short drive from Marburg.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mark W.

Liked: Cleanliness, staff & service, room comfort
The hotel is only 15 minutes drive away from downtown Giessen which has a ton of things to do and places to go. The hotel itself is very beautiful. You can take a short walk behind the actual hotel and walk around the old section of what used to be the Lord's Manor. Very beautiful location! I stayed in a single room with a great view of the nearby villages and another nearby castle. The staff is very nice and very helpful with anything you need. I would definitely recommend this hotel to friends.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't Say Enough Good Thing
This Hotel is Fabulous not miss ir

10/10 Excellent

Flemming

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Remy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Anne

Stayed 1 night in Sep 2023

10/10 Excellent

FANAK

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Bett war schrecklich! Ansonsten Top.
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Stayed 1 night in Jun 2023

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Karl Heinrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wohnen, wenn auch nur für ein paar Tage, in einer Burg, das ist schon was sehr Ausgefallenes. Ich wurde sehr positiv überrascht - mit einem schönen Zimmer mit schöner Aussicht, mit leckerem Essen - sowohl beim Frühstück als auch im Restaurant (dort war es supergut). Auch das Wetter spielte mit. Die Atmosphäre war gut.
Stayed 2 nights in Oct 2022

8/10 Good

Gustaf

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flot slotshotel
Flot, gammelt slot - hvilket man dog ikke ser meget til på selve værelset, som er meget traditionelt i indretning og møblering. Men værelset er stort, pænt og rent. På fællesarealerne er der gjort mere for at sikre slotsstemningen. Man sidder lidt tæt i morgenmadsrestauranten, men udvalget og kvaliteten af maden er ganske fin. Omgivelserne er skønne med god mulighed for at nyde naturen - f.eks. ligger der en gammel borgruin lige bag hotellet.
Stayed 1 night in Aug 2021

6/10 Okay

Katja

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Ein in die Jahre gekommenes Burg Hotel
Mein Aufenthalt war so durchwachsen. Es wurde nicht gefragt, wie meine Anreise war. Mir wurde auch nicht mitgeteilt, wieviel das Frühstück kostet, oder der Parkplatz. Ein grosses Bett in ein kleines Zimmer zu stellen, war auch nicht sehr hilfreich. Die Angaben der Ausstattung des Zimmers hat nicht mit der Hotels.com web Seite überein gestimmt. Die Austattung des Zimmers war sehr minimalistisch. Die Arbeitskleidung der Mitarbeiter an der Front, sollte nochmals überdacht werden. Meiner Meinung nach eher lächerlich... Wieso wird eine Fernbedienung in Klarsichtfolie gewickelt und warum wird eine tägliche Zimmerreinigung nur auf Anfrage durchgefürt. Nur wegen Corona???
Stayed 3 nights in Jul 2021

4/10 Poor

Edin, Oberhausen

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Renovierungsarbeiten ohne vorherige Info , schlafen musste ich im Nebengebäude
Stayed 4 nights in Dec 2020

10/10 Excellent

NATALIE, Alemania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff Very nice place with a good view, you can enjoy a glass of wine. The food of the Restaurant is very good.
Stayed 2 nights in Jul 2020

10/10 Excellent

masuhiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con encanto
Hotel con encanto, con decoración medieval. La habitación amplia, limpia y con todas las comodidades de su categoría. El restaurante muy bueno con una carta variada y de calidad. El personal muy amable y eficiente. Una estancia muy agradable aunque solo de un día. Buena relación calidad precio.
Stayed 1 night in Nov 2019

10/10 Excellent

P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top kwaliteit hotel in prachtig kasteel
Comfortabel hotel in een oud kasteel. Ik kwam laat aan, geen enkel probleem tot 24.00 uur. Fijne kamer, schoon, goed bed. De badkamer keurig en schoon maar ietwat gedateerd. Dit is wel echt een aanrader! Zeker ook voor koppels, want de setting is zeer romantisch. Een sprookje!
Stayed 1 night in Jan 2019

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Steffi, Krefeld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundlicher Empfang. Sehr gute Erklärung der Räumlichkeiten, sowie kleiner Rundgang durch das Hotel. Hotelpersonal sehr aufmerksam.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Ludwig, NRW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes malerisch, romantisches Hotel oberhalb des Stadtkerns gelegen.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beeindruckend schön
Leider hatte ich nur eine Nacht in diesem Hotel. Dabei war ich so spät, dass ich das restaurant nicht besuchen konnte. Das Hotel ist aussergewöhnlich schön ausgestattet, am Besten schaut man sich das selbst einmal an. Nach meiner sehr späten Anreise haben sich sowohl die Rezeptionistin als auch der Barmann extrem aufmerksam gekümmert. Auf alle Fälle werd eich wieder buchen.
Stayed 1 night in Sep 2018

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Самым неприятным моментом в этом отеле, стало то, что оплатили ПОЛУ ЛЮКС, а получили обычный номер, и в добавок номер оказался не в самом замке как было за планировано и ОПЛАЧЕНО, а заселили в их дополнительный домик, что было совсем не приятно!!! Специально ехали 150 км, что бы ночь провести в ЗАМКЕ, а заселили в обычный домик, обычный номер!!! Не вернули разницу в цене между оплаченным полу люксом и стандартным номером. Романтический вечер был полностью испорчен, уехали расстроенные. А в целом Отель шикарный!
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Schönes Schlosshotel mit tollem Ausblick in die Landschaft
Stayed 1 night in Aug 2018

10/10 Excellent

Peter D

Tilbage igen - og igen en super oplevelse
Vi besøgte dette dejlige hotel sidste år - men kun en overnatning, så vi blev enige om i år at tage 2 overnatninger. Det var IGEN en rigtig god oplevelse. Meget hjælpsomt og venligt personale, rene og flotte værelser med god udsigt over dalen og dejlig morgenmad. Vi spiste aftensmad i restauranten begge aftener - vejret var så godt, at vi kunne spise på terrassen med den fantastiske udsigt. Maden var rigtig rigtig god, veltilberedt og smukt anrettet. Betjeningen var høflig og opmærksom. Det eneste lille minus ved hotellet er manglende aircondition. Der var meget meget varmt mens vi var der og det betød, at værelserne også var meget varme. Her kunne en lille blæser have hjulpet. Internet adgangen var ikke super, men vi var der for at slappe af og nyde opholdet, så det betød ikke så meget. Vi kan endnu engang anbefale hotellet, og vi vil selv helt sikkert komme tilbage.
Stayed 2 nights in Aug 2018

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecte score, behalve tijdens hoogzomer
Afgezien van de stijlvol doorgevoerde middeleeuwse inrichting (niet kitch) is dit ook gewoon een prima hotel! Personeel is vriendelijk en gemotiveerd. Er is een fijn restaurant, lekker terras met mooi uitzicht en hoewel je de snelweg hoort is het een rustige plek om te verblijven (als er geen bruiloft is). Helaas hebben de kamers geen airco, wat voor een mindere nachtrust zorgde in de extreem warme zomerperiode van 2018. Anders was het een perfecte score geweest. Oh ja, de WiFi was niet altijd even stabiel, maar dat past wel bij de middeleeuwse stijl ;-)
Stayed 1 night in Aug 2018

8/10 Good

Melanie, Essen

Liked: Cleanliness, staff & service, room comfort
Hotel mit traumhafter Aussicht
Das Hotel ist mit dem Auto angenehm zu erreichen und bietet als Belohnung einen traumhaften Ausblick über die Region! Das Zimmer (Doppelzimmer) war eher klein und hat nicht wirklich viel Platz für das Gepäck geboten, ebenso winzig und auch alt war das Badezimmer (ohne Fenster, im Rauminneren). Der Dusche im Badezimmer hat man ihr Alter angemerkt, ein paar kleinere Risse und Sprünge im Glas, sowie abbröckelndes Silikon und das warme Wasser für die Dusche hat auch etwas auf sich warten lassen. Des Weiteren gab es keine Haken die weit genug über dem Boden gehangen hätten, um seine Duschhandtücher aufzuhängen, was sich ins Besondere auch im Bezug auf die Größe des Badezimmers, als äußerst unpraktisch herausgestellt hat, da wir so im Grunde Dauer-Nasse-Handtücher hatten. Das Zimmer selbst ist ansonsten sauber und eigentlich auch ganz gemütlich. Wir hatten den Ausblick über die Umgebung hinweg, was das Zimmer vermutlich um einiges gerettet hat. Das Doppelbett war sehr weich und durch die zwei Matratzen, eher unpraktisch, da automatisch immer einer in der Ritze liegen geblieben ist. Das Frühstück hingegen war super! - Eine riesige Auswahl, freundliches Personal und Getränkebedienung am Platz. Das Abendessen im hoteleigenen Restaurant war zumindest in unseren Augen nicht dem Frühstück ebenbürtig. Das Personal schien mit der Bedienung im Restaurant und auf der Terrasse überfordert. Die Bestellung hat Ewigkeiten auf sich warten lassen und wurde teils vergessen.
Stayed 2 nights in Jul 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok!
Stayed 1 night in May 2018

10/10 Excellent

Reiner, Extertal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel in einer romantischen Umgebung Es war ein sehr guter Aufenthalt und wirklich Empfehlenswert!
Stayed 2 nights in May 2018

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort