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"Be careful - they automatically charge you 5% service charge (tip) on leaving unless you tell them not to. They don’t tell you about this, it’s only mentioned in t & c’s. Also was told they couldn’t check me in without photo id. Stayed there twice now. This was view from room. Won’t be returning "

"Great location, great price and perfect for our stay"

"Very convenient for lime street station, and just the other side :2 reasonable pubs for pub grub. The Crown, traditonal , with amazing historic interior deco and great CAMRA beers, or the Lime Street Central, modernized interior and ok beers and grub"

"Room was lovely apart from the extractor fan being on constantly, we were also woken by the moving of barrells early morning as the room was really noisy Breakfast and Breakfast staff were lovely Spa - disappointing as we werent told it was fully booked all week when we arrived, we went to speak with the Spa team and was told we couldn't even use the pool either as this was also fully booked all week Upon checkout we're weren't asked about our stay to mention any of this either. "

"Great location for city exploring."

"Seriously the room felt like a motor home. The tv casting did not work. And for christ sake a kettle is a must! Twice i stayed... Twice no kettle"

"Everything 1st class"

"The staff were amazing , perfect situation in the centre of Manchester near all shops transport and restaurants"

"Prime location, clean environment, lovely staff. Amy and Frankie at reception were very polite and professional— they couldn’t do enough for us. And the kitchen staff, amazing. Baazi was friendly and helpful. Everyone outdid selves, even housekeeping. I highly recommend."