Search Springfield hotels

"Clean room and friendly staff."

"Very dissatisfied with the lack of caring the management was there, they heard my complaint from day one of staying and nothing was done about it, I asked to speak with management about said issues they brushed it off and kept giving me the run around of trying to get ahold of someone in charge"

"Everything about our stay was great!"

"First room given was dirty, tv didn’t work, Wi-Fi was difficult to sign into"

"Excellent"

"The only good thing was it was next store to the casino. TV went out and I called the front desk to ask for help and the gal said, I don't know anything about it and I am the only one here. Then when taking a shower in the morning we found out they have sulphur water, didn't even feel like you took a shower!! Could not get out of there fast enough. Oh and we are in our 70's and they gave us a 2nd floor room and there is NO ELEVATOR! Will NEVER STAY there again!"

"Bathroom was great. Bed to hard...pillows to soft. Staff great. Atmosphere sterile and uninviting. Breakfast was bad, nothing goos to wat except bacon and boxes cereal. Milk was warm. Would i stay again?....maybe"

"Room was clean and comfortable. Pantry near lobby was handy for extras "

"I needed help with my Television and the person at the desk refused to come to my room alone because it was after 9:00 and she was alone at the hotel.This is an indictment of the hotel management more than the desk clerk. There should be more than one person working the hotel at night.At least there should be a security guard. What would have happened if I had some type of accident where I needed help."