Twin Room, Ensuite
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Reviews of The Pack Horse

3 out of 5
The Pack Horse
1 Plymouth Road, South Brent, England

Reviews

8.2

Very good

Rating 10 - Excellent. 74 out of 177 reviews" "
Rating 8 - Good. 67 out of 177 reviews" "
Rating 6 - Okay. 17 out of 177 reviews" "
Rating 4 - Poor. 12 out of 177 reviews" "
Rating 2 - Terrible. 7 out of 177 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ian

Very reasonable for the price. No fuss, functional, met my single traveler needs.
Stayed 2 nights in Mar 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service
Beautifully comfortable bed and fantastic shower. Friendly welcome, good atmosphere in bar and great tapas. However, someone might like to attend to the roof of the building directly below bedroom 1, which offers unexpected views.
Stayed 1 night in Mar 2024

10/10 Excellent

Mariann

Stayed 2 nights in Dec 2023

10/10 Excellent

Annette

Stayed 2 nights in Sep 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Rob

Stayed 2 nights in Jul 2023

2/10 Terrible

Bailee

Stayed 1 night in May 2023

10/10 Excellent

Duncan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We found it homely and the hosts could not do more to make us welcome. They are in the process of refurbishing and once finished the whole place will be superb.
Stayed 3 nights in Mar 2023

2/10 Terrible

Anthony

Stayed 1 night in Oct 2022

2/10 Terrible

Mark

Stayed 1 night in Sep 2022

10/10 Excellent

Peter

Stayed 1 night in Sep 2022

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended location
Lovely welcoming hosts. So very friendly. Amazing food in the evening and the best breakfast too. Very comfortable room with everything we needed. Highly recommended. Very convenient location just off the A38
Stayed 1 night in Sep 2022

10/10 Excellent

Stuart

Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Terrible.
Very disappointing experience.  Presumably old photos of 'master room' on profile. Reality was different. Drapes around the four poster bed were missing.  The appearance of the room. was the sole reason for paying the higher rate.  Decor and fittings old and shabby.  Worst problem was the couldn't care less attitude from the charmless, unhelpful man who checked us in.  No idea about customer service. Dinner menu not available on a Friday night, just a couple of very boring 'specials'.  Something worth knowing before booking. Breakfast included in the rate didn't start until 9:30 on a Saturday wiith checkout time 'before 10am'.  Seriously?  Not prepared to waste time waiting for a breakfast that late. So ended up paying again for breakfast elsewhere. Building scruffy and depressing,  inside and out. freezers and shelving units dumped in the car park. No opportunity to complain at the time as the bar was locked and no-one was around when we left at 8am. In fairness bed was comfortable and large shower room was ok.
Stayed 1 night in Aug 2022

10/10 Excellent

Dean

Stayed 1 night in Aug 2022

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Very pleasant stay. Well appointed and clean double bedroom. Friendly and accommodating staff. Nice breakfast and most enjoyable evening meal in the pub. Lovely steak and the ham and eggs looked good too!
Stayed 1 night in Aug 2022

2/10 Terrible

david

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the manager was so rude , if he can't manage the venue or run the site he should not be doing the job
Stayed 2 nights in Jul 2022

8/10 Good

Ray

Liked: Staff & service
Fair Value
New management team have recently re-opened the Inn and know that there is much to do - decor, minor maintenance and the like. The lower price reflects this. It is a lovely old building in a pleasant Dartmoor village and I had an enjoyable stay.
Stayed 1 night in Jul 2022

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and friendly.Great food
Stayed 4 nights in Jun 2022

8/10 Good

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm welcome
It is under new management. We were warmly welcomed and there was a great atm9sphere. Very good breakfast and lovely home made chicken pie and tender rump steak.
Stayed 2 nights in Jun 2022

10/10 Excellent

Mr Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hosts and excellent value.
Under new management with great hosts. Excellent value. Many thanks.
Stayed 1 night in Jun 2022

10/10 Excellent

SONYA

Stayed 2 nights in Jun 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely, welcoming inn on the edge of Dartmoor
Good Sunday roast, good selection of drinks, excellent Full English Breakfast, friendly staff, and a spacious, comfortable room. Very convenient location in the centre of town and less than ten minutes walk from the Dartmoor Way trail.
Stayed 1 night in Jun 2022

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a visit!
Thoroughly enjoyed our stay! Will definitely go there again!
Stayed 1 night in Jun 2022

8/10 Good

NAHAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pack Horse was perfectly located for a wedding I was attending and some general sightseeing in the 5 hours I had free. Lovely people and sweet village. Currently under new management with lots of positive improvements planned. Looking forward to staying here again when I am back visiting South Devon. Abbey & Nick are such lovely people. Food was great and they were always available and accommodating.
Stayed 2 nights in Jun 2022

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food
Friendly team and very good food. Decor in rooms a little tired
Stayed 1 night in May 2022

6/10 Okay

PD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor payment system
The stay was ok, the payment system is a joke... Hotel.com taking payment 2 days early when it clearly states payment on arrival. Had to double pay and now having to claim money back off hotel.com. I won't be using this site again
Stayed 1 night in Apr 2022

10/10 Excellent

Eleanor

Stayed 1 night in Mar 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find
A traditional British pub with rooms. Very clean, large room, great shower, a hearty English breakfast, and very friendly staff. A great location for Dartmoor and/or the coast.
Stayed 1 night in Oct 2021

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The packhorse inn
Fantastic atmosphere, great food, friendly staff. Lovely room.
Stayed 2 nights in Oct 2021

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pub good food
Stayed 1 night in Oct 2021

8/10 Good

lee

Business traveller
Liked: Cleanliness, staff & service
Lovely clean and pleasant place with great staff and a fantastic atmosphere.
Stayed 2 nights in Sep 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Becky

Liked: Cleanliness
Comfy bed, soft pillows and tasty breakfast
Stayed 1 night in Sep 2021

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Excellent value for money. Food very good
Stayed 1 night in Sep 2021

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The room was nice and spacious! .. I think Haunted:-) as heard tapping noises all night.
Stayed 2 nights in Sep 2021

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Old Inn
Great old pub in the heart of the village. Very good value for money with fantastic food. Great location for exploring Dartmoor and South Devon Coast.
Stayed 2 nights in Aug 2021

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stopover
Clean, spacious accommodation and friendly staff. Would recommend.
Stayed 1 night in Aug 2021

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely find. Staff very friendly and helpful. Food exceptional would highly recommend people to stay there.
Stayed 1 night in Jul 2021

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service, accommodation, food all excellent. Only drawback was hot water to shower was not stable.
Stayed 1 night in Dec 2019

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice village pub
Nice large room & comfortable bed. High standard of cleanliness. Excellent Full English Breakfast, plus fresh raspberries & blueberries. A very enjoyable two night stay.
Stayed 2 nights in Dec 2019

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Good value
Comfortable . Getting slightly tired but still good value and clean.
Stayed 2 nights in Dec 2019

6/10 Okay

Chris

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quirky nature of an old pub, along with central village location
Stayed 2 nights in Aug 2019