South Acres/Crestmont Park Hotels, Houston

"Clean rooms, excellent service, close to everything downtown"

" Wey nice"

"The check in process was horrible because they could not find our reservation. When they did it was charged to a card that did not belong to us. The air conditioning system was deplorable in the hallways. It was our niece's college graduation and we referred all family members to that hotel. They ALL had check in issues. We did not even stay at the hotel because it was such a hassle and we still got charged. The parking garage broke the rack on our SUV and the parking meter did not work in the underground garage. We finally paid $40 after a huge hassle at the front desk. The rooms were not well taken care of and the staff was untrained and overworked because they lacked decorum in difficult situations. Hilton has lapsed in its service and its quality. The Doubletree Greenway Plaza needs a full makeover and better management."

"I loved the Koi fish. I stayed there just because you'll head coi fish. I love them and anytime the hotel has them and that's where I'll stay and the coffee and the coffee shop area where the pastries and snacks were was great!"

"Clean quiet and comfortable"

"The staff was the best part of our stay. Everything else was okay. Our room was very hot and musty feeling even after setting the AC on 68. "

"Wonderful experience 10/10 review highly recommended"

"Was under construction so i give them a pass but staff and rooms were very nice"

"The rooms are clean for the most part , I wouldn’t say they’re paying attention to every little detail. There was hair through out our restroom, and a stained bed skirt."