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"Very unsafe area in slc, lots of transit people. I had a cooler stolen within 5 minutes that had my medication in it. They do have security. Please at night time watch your surroundings "

"If you want to be treated poorly by management, by all means choose this hotel. Jarrod, the general manager has no business being in this industry. He has no idea how to resolve issues or talk to guests politely. I’ll give him 0 stars. Monica. a manager, chose the wrong career as well. She should be in a position that doesn’t require customer interaction. The breakfast attendant was wonderful, the night front desk girl was helpful, and Jerry, the shuttle driver was very friendly. I gave the hotel a better rating only because of these 3 individuals. "

"Great people; good food"

"The hotel staff was not very welcoming or aware of the access. When I was directed to the indoor pool after 9pm to find the access locked, another person tried to redirect me back there. When I questioned them, they got frustrated and said I should know. There is limited lobby sitting options to gather, there are no table chairs on the courtyard. Looks nice but not practical to enjoy. Disappointed about the overall experience. "

"I can’t get ahold of anyone to situate our finances and get our deposit back. You can’t leave a voicemail it literally hangs up on you and the massage system isn’t set up or it glitches "

"Rooms are clean but dated. The shower drained very very slowly. Staff failed to tell us the our parking area would be closed at 7 am so were asked to move our car at 10 pm. I love the area of downtown Salt Lake, very convenient for downtown events. "

"Everything was great. Close to many restaurants and bars downtown. Convention centre right next door"

"Shuttle convenient and staff helpful."

"Beautiful and friendly staff"