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"Kenny was the biggest help He went out of his way to make sure we had everything we needed. The best gentleman in a hotel we have encountered on this 6 week trip. "

"My room was very clean and very quiet at night. The staff were very helpful and friendly. It is very close to the train station and sights in Luzern. The station has 2 small supermarkets, fast food shops, etc. I am so glad that I chose this hotel and will surely choose this again without hesitation."

"Clean and nice room"

"I arrived at 5 pm and had to check out at 5 am but the staff made such an impression. My check in and check out were with lovely people who were helpful, warm and appreciative of my visit. The room was comfortable and up to date"

"Really great location with an amazing coffee shop next door. Near the train station, boats and many sites. Staff very responsive to our needs."

"Excellent"

"Great stay at a hotel with personality and a great location. Staff were really friendly and helpful too. Would definitely stay again if I find myself in Luzern in the future."

"The front desk personnel were friendly and very helpful. We enjoyed the balcony and the room was very well furnished. There was a charge for breakfast, but the quality and quantity of the offerings was worth it. The hotel was conveniently located. We highly recommend this hotel."

"Front desk staff very helpful, excellent service"