Hyatt Hotels in Shanghai

"Rooms are clean, staff are probably the worst. They don’t greet you like other countries / hotels. The only helpful staff was the cleaning lady. She probably should work at the front desk. Staffs needs service training."

"We had a fun stay."

"Clean room, comfortable bed. Good service staff."

"Great location, great hospitality and great amenities. The rooms look newer than the pics and the Gym is larger too (Has a Stepper, multiple treadmills, multiple freeweights, bench press, 2 cable machines, a smith machine, an enitre gym). Would come to Shanghai just to be here. "

"Friendly n helpful staff"

"Friendly staff and very welcoming"

"Esoectacular el hotel"

"Excellent breakfast"

"Hotel was decent, nothing special. Breakfast was ok - not fresh for sure. I was there for 1 week and it was the same everyday, I could tell it wasn't fresh. Only fresh thing was the guy making egg omelette. Surprisingly hardly anybody at the hotel spoke English. Very difficult to communicate, I didn't expect it as you would expect a high end hotel to. I personally wouldn't pay all that money to come here again, would rather pay less/half and go elsewhere. It was my 1st time in China/Shanghai. If I had of known it would be been like that then I would have rather stayed elsewhere and saved some money. As I've mentioned it wasn't anything special."