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"Love the hotel. One block from the canal and one block from the shopping street. There’s an onsen in the hotel but it could get crowded at certain times. Overall, love the hotel and can’t wait to be back."

"Very nice hotel. You do need a car to move around. Dining options are not walkable. "

"Very good hotel. Service was great. Check out the bakery for some nice Japanese style breads in the morning. Major Otaru attractions are a short walk away. Elevators could be very busy during high traffic times. "

"Very close to the Otaru canal and museums, shops and restaurant. The big bathes with natural spring water is excellent."

"New hotel, 1. great Location where you can walk to Otaru’s main tourist attractions, 2. Breakfast were excellent! 3. Laundry: Room TV shows how minutes left for each Laundry unit to finish, so it was super helpful to manage the timing for Landry chore. Little disappointment were, 1. no luggage rack!?! So you have to leave luggage on the floor. 2. Big ofuro had steam sauna (women) but it was a joke. It wasn't hot at all. I was able to do own hot yoga (warm yoga!) "

"It was perfect for what we needed. "

"This was a really nice place to stay. I enjoyed the breakfast buffet. Free laundry room was convenient!"

"Very nice getaway resort for travelers who likes natural scenery. Great rooms and facilities all brand new. "

"Functional room set-up, nice onsen, and a great breakfast buffet. The only thing they're missing is a luggage stand."