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"Room was clean, staff helpful. Enjoyed having air conditioning. Parking was easy. Location was great - we were able to walk all around the city centre easily and leave the car at the hotel"

"Staff and room were wonderful. We enjoyed our stay there and would go back again."

"Car park is very small so unlikely to get space, however parking is free outside from 6pm- 8am"

"Unfortunately the kitchen had no gas and this meant there was a very limited menu for both dinner and breakfast The veggie alternatives were not for us, so we had to travel to a local place for food. Breakfast was a bit of a disaster as that gas problem meant everything was microwaved or stewed. Everything tasted strange and very sweet. Not a pleasant experience Sorry Stones. We won’t be back."

"Very relaxing place to stay Staff were particularly friendly and helpful Huge bed in our room but definitely needs a mattress topper (room 27) Room needs decorating and updating but think they have started on rooms But still a nice place for our overnight stay"

"Check-in was easy. The room was at the far end of the hotel despite low occupancy. The property was a little tired but the rooms were comfortable, beds and shower good too. Breakfast was good. Be aware that there is a £5 charge for parking that we were not advised of at check in . This surprise was announced at check out the next day"

"We found the Chapter House very comfortable. I slept well as the room (no. 4) was very quiet and the bed was so comfortable. Easy walk into town and near bus stops. Very close to the cathedral. The breakfast was excellent and the staff were lovely. Wouldn't hesitate to return."

"Lovely friendly staff large room very clean. Excellent breakfast and fast service "

"So disappointed, hotel looked and was good, staff lived in a different world! No evening meal offered, although we were having breakfast there was none available and no staff until my partner saw a cleaner who didn’t know we were even staying and then no offer to make breakfast. Want to be reimbursed for the cost of two breakfasts."