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Reviews of Bali Rich Seminyak Villas

4 out of 5
Bali Rich Seminyak Villas
Jl. Mertanadi no. 29, Br. Mertanadi, Kerobokan, Seminyak, Bali

Reviews

7.4

Good

Rating 10 - Excellent. 46 out of 136 reviews" "
Rating 8 - Good. 45 out of 136 reviews" "
Rating 6 - Okay. 19 out of 136 reviews" "
Rating 4 - Poor. 6 out of 136 reviews" "
Rating 2 - Terrible. 20 out of 136 reviews" "

7.4/10

Cleanliness

8.8/10

Staff & service

5.2/10

Amenities

7.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Razvan Julian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Please stay away from this place. It is a complete scam. In reality, it does not look at all like the photos. - When we reached the so-called “villa”, the place was dirty and disgusting o It had not been cleaned absolutely at all o The kitchen was filthy and decaying, with rot and grime on the walls, where the paint was peeling o The fridge was empty, not even water. It also was frozen solid o In the “bedroom”, the bed had a frame for a canopy but the canopy itself was missing o An ancient aircon unit was barely furnishing AC within a meter distance, and this miserable dirty bedroom is large o The other aircon unit wasn’t working. When we requested that it be fixed, it started dripping water, it hadn’t been cleaned in God knows how long o There were cables from the tv and various other electrical appliances all over the room o We asked the lady from the reception to move us right away. Cannot, fully booked. Ok then please come clean this disgusting rathole at least. She took more than one hour to show up and barely broomed around the room for 5 minutes. The grime, the dirty floors, remained as they were o In the bathroom the mirror had all kind of dirt streaks all over. Also the walls were smeared with some dirt o The pool: the outside lights did not turn on, there were all kinds of tubes hanging by the pool - Please have a look at the photos (if Expedia allows me to post) and decide for yourself. This place isn’t 4 stars. It is not even 1 star, this is a decaying property
Stayed 4 nights in Dec 2023

2/10 Terrible

Prettydre751

Disliked: Cleanliness, amenities, property conditions & facilities
This property needs to be removed from Expedia. Photos are not real.

2/10 Terrible

loide

Stayed 6 nights in Aug 2023

6/10 Okay

Juan Enrico

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

Tracey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing, DO NOT STAY HERE!!!!!it was was dirty (actually filthy) and we had no hot water. Air conditioning wasn’t working and there was an open sewer in the kitchen area. It was noisy and the water bottle was open before we got there. No utensils to cook with, no toaster and it stank so badly. There was rubbish and cigarette buts, bottles tops, plastic cups and other rubbish all over garden. Lots of stuff was broken and falling apart and it was dated. The bedding and towels had stains and blood on them!! We ran our agent and got our money back and let there after s couple of nights into our one week stay. Read the reviews unlike me and don’t book this place.
Stayed 7 nights in Jul 2023

2/10 Terrible

nicole

Disliked: Cleanliness
Dont stay here
Terrible. Villa was old and disgusting. Couldn’t swim in the pool as there was many broken tiles. Would never stay again
Stayed 2 nights in May 2023

2/10 Terrible

Karen Joy

Travelled with group
Disliked: Amenities, property conditions & facilities
Where do I start? Pool was green and mouldy pump not working, no glassware for a drink, so much glue holding kitchen sink together. Bath cracked, toilet leaking, bathroom amenities already opened and empty packets. No toilet paper. Requested to move but not able too, asked for towels they had none, asked for umbrella to get to room, they had none. Villa very dated and in need of Major repairs, we were very sad as it wasnt cheap. Always seeing guests complaining at front desk 😥 very disappointed and angry too be ripped off as this place is NOTHING like the photos!!!!!! RIPPED OFF BIG TIME!!!@
Stayed 4 nights in Apr 2023

4/10 Poor

tualagi

Disliked: Cleanliness, amenities, property conditions & facilities
The Villas are spacious - but they are extremely run down and dont look like the photos. They were dirty, the sheets didnt fit the bed, there were insects and mold. The outdoor areas need to landscaped and cleared properly. It has great potential to be a great place to stay but currently I cant recommend the villa i stayed in
Stayed 2 nights in Feb 2023

6/10 Okay

Rashida

Travelled with family
Disliked: Property conditions & facilities
The pictures shown of the villa are not what you get ! It was very disappointing you think you’re walking into what you saw on the website. The villas a pretty run down. The staff is nice and polite and they try to do their best. Good thing we didn’t spend much time there we were in the move for the most part.
Stayed 9 nights in Feb 2023

2/10 Terrible

haysam

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not well maintained at all. When we arrived the villa was flooded and every time after it rained water seeped into the property. No basic amenities such as hand soap or hand towels were provided even after requesting from staff. Staff could barely speak English so that was also a barrier. There were cigarette butts left in the property even after pointing them out to staff to have it cleaned, which it never was. I only stayed 2 nights out of my 4 nights booked as I could no longer stay there

2/10 Terrible

Raelene Gail

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
What a disgrace of a property, booked for 8 night and lost our money because we refused to stay in such a disgusting property. Looked for support from Expedia and their service was non existent. Total misrepresentation of a property on their website.

2/10 Terrible

Troy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting!! Also expedias resolution was just as disgusting if not worse, I would not house my dog in these villas
Stayed 5 nights in Oct 2022

4/10 Poor

Numaan

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

2/10 Terrible

Laura

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
THIS PLACE IS A SCAM! It looks nothing like the pictures and Expedia should be ashamed for adding it to its list of stays. It is run down, dirty, staff don’t know what to do when customers arrive, toilets don’t work, shower was disgusting, bath had something growing out of it and not functional. This is worse than some hostels I have stayed in! You arrive and the reception has black mould growing everywhere and a pile of rubbish taking up a large area of the room. Staff were confused about how to check in and were late to provide the room. When we finally received a room it was awful. It was run down and not functional. Dirty sheets, more black mould on the walls, furniture that’s long seen better days. This place is falsely advertising what it is offering and needs to be reported. We quickly got new accommodation as we were not prepared to stay in this condition and did not feel entirely safe in our surroundings. DO NOT BOOK HERE!!!!
Stayed 10 nights in Sep 2022

2/10 Terrible

Tayla

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Sep 2022

4/10 Poor

Darshanand

Stayed 7 nights in May 2022

2/10 Terrible

Kathryn Fiona

Stayed 7 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Staff were excellent. Food was great. Easy to get to a lot of places. Nice and private villa. Great size Villa and pool. Pool is not crystal clean, some of the Villas are run down and ageing. We requested a change of Villa when we first arrived due to unclean pool and many things were not clean or were in poor condition. When we changed Villa units then all was great.
Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So sad to leave!!!! Wonderful experience. WOW FACTOR VILLA FOR JUST £65 per night!!!! The villa has a big outdoor space and always sunny. The outdoor kitchen area is huge with a connected spacious lounge. The pool size is perfect and water temperature is nice and warm. Bathroom is immense with a jacuzzi for 2, double sink, shower cubicle has a very generous space and the wardrobe is connected.....the first time in my life I see a 6 doors wardrobe in the bathroom!!! The room is very spacious and airy. Air conditioning is working, there is a handy machine which gives instant cold and boiling water for your free coffee and tea. Staff is polite and welcoming. They always remember your name and villa number. The overall conditions of property and Villas are very good. The only little downsize is that food from the menu is often not available, but there are many restaurants nearby. Gusto gelato is great and Ingka restaurant is highly recommended. I will definitely go back!!!!
Stayed 8 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Service and communication before and during the holiday was perfect. Food was really nice and remotely cheap. Room and garden was really spacious and clean. The only thing I would complain about is that a few things needed updating/fixing - the 2 aircons in the villa blew out minimal warm air so the room was boiling but the staff gave us a portable aircon, which was fine just a little loud and wasn’t big enough for the space but it did allow us to sleep. And also the toilet blocked about 5 times during the week, which was rather annoying but again the staff fixed immediately each time. Overall the stay was great and we would definitely go back.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas were very spacious and clean, the pool and outdoor area was lovely. The food isn’t too flash, and our airport transfer didn’t show up, but other than that our stay was incredible.
Stayed 6 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Our 6 day stay started off good, staff were really nice, respectful and welcoming. Location is great with plenty of option on the road, and close to mainstrip on Sunset. It's just that what we booked for online is not exactly what we got when we turned up. We booked the one bedroom deluxe villa, 200sqm, with indoor living room, and buffet breakfast (as advertised on Wotif). We were instead taken to a two bedroom villa but with one room locked off, with no indoor living room, therefore our villa was much smaller than what we paid for. The excuse given was all the one bedroom villas had been booked out and they tries to accommodate with the next best option - which is fine, if they had made that clear at the time of booking or even when we checked in. As for the lack of buffet breakfast, the hotel basically said that's Wotif's fault and only offered one measly dinner as compensation. As I said before, the pictures online don't match reality. The rooms do look tired and patch up work done instead of renewal. Toilets don't flush well, with some flooding. Pool stayed uncleaned till we asked. I saw the hotel got awards back in 2012. Unfortunately it's probably stayed looking like it was since 2012. We had friends staying at other nearby accommodation and they probably got more bang for their buck. Had we not been misled with the villa size and breakfast, and had the place been updated and upkept, then we would've really enjoyed our first visit to Bali.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Spacious villa with the private pool. Staff is very friendly.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 9 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 9 nights in Aug 2019

6/10 Okay

Verified traveller

The property was average the food was bad we had not hot water for the first 24hrs no good after travelling from Australia the pool wasn’t useable won’t go back
Stayed 6 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
We were honestly looking forward to staying here for our first time in Bali due to the great reviews and private pool, however.. disappointed is the best word to describe it. The room itself was spacious, very big bathroom; however 5 out of our 8 night stay, we either had No water or no hot water and it was extremely inconvenient and frustrating. Sometimes we wouldn't be able to shower until late in the evening between 10pm-1am. The insect cloth over the bed was filthy and there were a lot of very big, obvious and questionable stains. The bed sheets weren't changed at all during our stay.. one of us had a small cut on her foot and they didn't even change the sheets from the blood? We had to call and ask for it to be changed. After check out, we asked if we could use a public facility to shower after going to the beach before our flight.. as a nice gesture, they offered us the spa however there was no hot water or soapto use. They then offered us a vacant room to shower. The staff however, were absolutely lovely!
Stayed 8 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied with happy memories
Very warm hospitality with friendly and helpful staff. The villa is spacious amd condition is above average compared to other villa. Very minimal living creatives at outdoor area. Most mosquitos can be expelled away. Pool water reasonably clean. Good location with a Food Mall (non local supermarket) just at the corner (though no meat/vegetables available). Would extend the stay but other hotels already booked and not cancellable. But definitely will visit again for our next trip in Bali.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

2/10 Terrible

Kate, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't be fooled by the pictures.
The villa was a complete misrepresentation. It appears to have had the pictures taken when it was first built and has not had any work done since. The mould covers whole walls where the paint bubbles and flakes onto the bed and ground, the pool spa doesn't work, the mirrors are pitted, the lighting it terrible, the bathroom towels were stained, bed is uncomfortable, gardens are not maintained and after several requests the grass still wasn't mowed and to top it off it is not even located where advertised. please don't be fooled by fake reviews and pictures like we were.
Stayed 6 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Excellent staff but the maintenance is lacking
Hotel staff was excellent and helpful but the resort is in need of renovations. First villa's water would stop working repeatedly and was full of mosquitos. Second villa after requesting to move was much nicer but hotel quality is definitely lacking.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

malaysiancouple, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unregrettable Choice
Great hospitality, Great room service, delicious breakfast, spacious room

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Nice and secluded, Staff are fantastic..
Needs TLC but when something broke they fixed it quickly and the staff are amazing going above and beyond to make you feel welcome, relaxed and safe.

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Yasmine, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stunning hotel. Perfect for couples!
An incredible hotel. If you're looking for a private villa with private pool, some tranquility and a place to escape then Bali Rich are they villas for you. Highly recommend for a couple looking for a romantic break!

4/10 Poor

Vivi

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To far out
Photos are misleading, villas are in need of an upgrade, we had a leaky roof & phoned reception & nobody came. Air ons not very good.

10/10 Excellent

Brooke, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Perfection. There was an issue with the door on the first night and staff fixed it immediately. Breakfast menu was small so we didn't eat there. So central, amazing location, huge room, very comfortable will stay again

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
the hotel has too much nature than required frogs and bugs plenty we even saw rats other insects were heard alot not to mention dogs and chickens too the food was terrible at the restaurant and room service aswell our pool filter and pump did not work neither did the fountain and we were told they are treating the pool which did not clear untile the 3rd day of our 4 day stay and still looked uninviting which ruined the personal pool experience which is why we decided to stay at a villa the villa according to pictures shown on hotels.com were deceptive and showed a closed liviing room , which is not wehat we got we got a open living room and in the rain with the heat and bugs was totally useless feature we didnt use it the only enclosed living room is the one bed villa should be more clear hotels.com !!! we feel as if we were cheated and it was a terrible stay not to mention the bathroom water had a strange smell and the jacuzzi in both rooms did not work and there was no tv on the jacuzzi as on the photos we feel our holiday was robbed from us terrribel terible stay never again !!!

8/10 Good

Verified traveller

Liked: Staff & service
Staffs are very nice, Facility a bit old
Staffs are very helpful and trying their best to accommodate our needs. for instance, the first night, found a large mould area in the ceiling of the main bathroom. They helped to swap the villa. Our kids had a lot of fun in the private pool. however, not sure how often the water in the pool gets clean, as saw some inset there. on our last day, saw a mouse next to the pool. the villa and common area are very pretty with nice flowers everywhere.

10/10 Excellent

aussie7, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very clean villas with great private swimming pool surrounded by beatuiful gardens. Rooms are huge and whole place has a peaceful relaxing vibe great location away from the noisy steets.

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good at all.
Dissappointing for the money and the place is not clean and the bedding old and stained. Our aircon could not cope and the standard of food was by far the worst we had in Bali.

6/10 Okay

Wardy, Melbourne, Australia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Villa's need upgrading
Overall the Villa's need upgrading and the food at breakfast needs to be improved. The service by all the staff is outstanding. Whenever we asked for a free shuttle they were so obliging to assist. The service was really amazing and the staff are always smiling. The spa in-house needs better air-conditioning. Overall I would give this resort 4/10. Sorry but I have stayed in better accommodation in Seminyak.