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"A positive experience. The staff friendly and helpful. The room was clean and tidy, the bed comfortable The choice at breakfast was good. Would definitely stay again"

"I prefer the Royal hotel by Britannia over their sister hotel because they are lgbt, non binary and disabled friendly. I decided to break my journey back from Hull pride as have stayed many times before. Excellent staff and a friendly welcome awaits at this Scarborough hotel "

"We stayed for one night to attend a concert nearby. I'd booked a while ago and was a little dubious reading some of the recent reviews. The hotel has a great location and is as you'd expect a Victorian seaside hotel to be, a little dated but that's part of the charm. The hotel boasts commanding views over the bay and close to the castle. We had 2 rooms booked, both were spacious, clean and seemed to have new furniture. The staff were lovely. There's minimal parking, but we managed to park nearby. Overall the hotel was ideal."

"The staff were fantastic and this place accommodated us last minute and made us feel very welcome. fanstastic hotel wont use another on our scarborough visits now. "

"Excellent service room excellent food excellent friendly staff"

"Property outdated in some areas including in bedrooms net curtain had holes from wear curtain hanging off rail need a fresh coat of paint in bedroom and some areas of hotel need a clean and a fresh coat of Paint "

"Cottage 23 absolutely fabulous everything we needed and more beds so comfy smelt amazing great gardens back and front would highly recommend once again hotels .com you never fail "

"A fantastic hotel in a great location. Easy to find with ample car parking at the rear. Warm welcome at reception and friendly efficient service. Room was immaculate and very well maintained. Great night’s sleep, quiet location and comfortable bed. Breakfast was fab, staff friendly and helpful. Definitely recommend and would happily stay there again. Thank you to all the staff at the Mayfield for a very comfortable stay."

"Nothing to add above says it all"