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Good airport hotel. Very easy, walkable access to the airport terminal.
Elizabeth
Stayed 1 night in Dec 2023
10/10 Excellent
XÊNIA
7 Jan 2024
Liked: Cleanliness, staff & service, room comfort
EXCELENTE
Ótimo hotel, perto do aeroporto, dá para ir a pé de um para o outro,excelente café da manhã
No quarto 1074 em que fiquei, a duchinha higiênica estava com problema
Terrible experience. They charged well over double normal rate as we arrived past midnight..The man behind the desk was very unhelpful as we questioned the price. With our baby crying and my wife having anxiety I tried to speak with the man and he folded his arms and went back to his computer. He didnt care to help in any way. After a few minutes I bought the 6 hr nights stay for over twice a normal rate. The room was filthy and everyone later got sick. Never will go back.
Travis
Stayed 2 nights in Dec 2023
Response from Rafael Ribau - Subgerente on 22 Dec 2023
Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.