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"Friendly staff! Our rental car company left us without a car and they arranged for someone to pick us up from San José!! Chill atmosphere responsive staff!! Really the best experience I have ever had at a resort!! All the hot springs so nicely kept and accessible!! ❤️❤️❤️"

"My family of 4 with a toddler stayed in Apt 104. The accommodation was well appointed, very clean and the view from the balcony was great. The hotel is a bit dated (still) but the staff are very friendly, we enjoyed the pool. It was a lovely stop and 2 night stay."

"Loved everything about our stay! The hot springs were awesome, the room was adequate, the food was delicious and reasonably priced, and the pools were great. Staff was nice and helpful. Would definitely return and highly recommend it."

"Absolutely wonderful "

"Simply beautiful "

"The hotel itself is beautiful, the staff is very courteous and the premises are gorgeous. It’s nice to have a volcanic water pool even though in my opinion it should not be so hot. Both my girlfriend and I got a little dizzy after a while. I do recommend staying there though. The breakfast is fantastic! Location as well."

"The site is spectacular with all the rooms overlooking the volcano and I liked that the hotel is not terribly large. The thermal pools were amazing, with 5 cascading pools, from hot to cooler as they descend. The food was excellent with several options. The complimentary breakfast buffet was amazing and featured both local and international fare, and so much fruit! The staff were all so helpful and attentive. "

"Yes"

"Nice place, staff, food and room"