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Hotel Los Lagos Spa & Resort

Photo gallery for Hotel Los Lagos Spa & Resort

Featured image
Indoor pool, 11 outdoor pools, pool umbrellas
Indoor pool, 11 outdoor pools, pool umbrellas
Indoor pool, 11 outdoor pools, pool umbrellas
Balcony

Overview of Hotel Los Lagos Spa & Resort

Hotel Los Lagos Spa & Resort

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

Explore the area

  • Popular LocationEcotermales Fortuna13 min walk
  • AirportLa Fortuna (FON-Arenal)10 min drive
  • Popular LocationJuan Castro Blanco National Park60 min drive
  • Popular LocationTenorio Volcano National Park73 min drive

Choose dates to view prices

About this area

La Fortuna

Located in La Fortuna, Hotel Los Lagos Spa & Resort is in a rural area. The area's natural beauty can be seen at Arenal Volcano National Park and La Fortuna Waterfall. Travelling with kids? Consider Kalambu Hot Springs and Ecoglide Arenal Park.

What's nearby

  • Ecotermales Fortuna - 13 min walk
  • Kalambu Hot Springs - 18 min walk
  • Arenal Natura Ecological Park - 19 min walk
  • Juan Castro Blanco National Park - 60 min drive
  • Tenorio Volcano National Park - 73 min drive

Restaurants

  • Las Palmas — 1 min walk
  • Altamira - 3 min drive
  • Benedictus - 4 min drive
  • Vagabondo Pizzeria - 4 min drive
  • Red Frog Coffee Roaster - 4 min drive

Getting around

  • San Jose (SJO-Juan Santamaria Intl.) - 135 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel with 11 outdoor pools and full-service spa
This smoke-free hotel features 11 outdoor pools, a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a nightclub and a bar/lounge. All 96 rooms offer room service, plasma TVs with cable channels, and hairdryers. Safes, showers and free toiletries are among the other amenities that guests will find.
Hotel Los Lagos Spa & Resort offers 96 forms of air-conditioned accommodation with a safe and a hairdryer. Plasma televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
11 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a waterslide and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar/lounge
  • Room service available

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/hire
  • Hot springs
  • Indoor pool
  • Nightclub
  • Hot tub
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Water slide

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference space (5382 square feet)
  • Meeting rooms 2

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • Plasma TV

More

  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 623 out of 967 reviews
5 - Excellent 64%
Rating 4 - Good. 256 out of 967 reviews
4 - Good 26%
Rating 3 - Okay. 60 out of 967 reviews
3 - Okay 6%
Rating 2 - Poor. 20 out of 967 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 967 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had amazing views of the volcano as soon as I walked out of my rental room. It was near the hot springs and breakfast area!
Stayed 3 nights in Nov 2021

4/5 Good

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay love the property will recommend for sure
Stayed 4 nights in Nov 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is beautiful. Rooms need upgrade
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nothing special however they were super clean! The resort is gorgeous and well maintained with several natural hot springs and slides. Wish I had more days to explore la Fortuna! Will definitely be coming back to this resort.
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot pools were wonderful.
Stayed 2 nights in Nov 2021