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"Loved the breakfast and access to the hot spring pools! It was great to relax with a drink after a day of exploring!"

"I really needed a room change , there were three of us and the beds were not big enough, the staff were abrupt and did not really try to accommodate us so that there were three beds for us to use or even a rollaway bed, the rooms are very tiny and there is no place to sit down in the room only a couple of chairs outside, there is no refrigerator , so no ability to keep drinks cold. My recommendation is to stay someplace else and visit. I had booked it for 4 nights and no refund was given, we left the next morning "

"Everyone was so nice. The people at the front desk were very helpful. They ordered taxis for us and gave recommendations on local sodas for us to try. It was a wonderful experience and we would definitely stay there again."

"Great older resort located on the outskirts of La Fortuna. Needs some upkeep on the roofs and some of the siding, we could see outside through the cracks in our closet. But, great pool, hot springs, dining on site."

"Hotel Los Lagos is the best hot springs resort at Arenal. The price is reasonable, the hot springs are great, the slide is fun, the breakfast is fantastic, the staff is helpful and friendly. I cannot say a bad thing about this resort, everything was great. This was my 2nd visit this year, and, I have visited this resort, maybe 8 or 10 times over the years."

"Everything was great minus the food. Super expensive for dinner and could eat cheaper, better quality food off the resort. "

"Great Breakfast and Amazing Views"

"Nice property "

"Beautiful property. We had a great time."