Top Hotels Near Santa Cruz Forta in Rio de Janeiro from AU$58

"The TV didn’t work any way !! The breakfast was poor and the break was like a sign. "

"I’m honestly really disappointed with my stay at this hotel in Rio. The first room we were given was nothing like the photos online and was in really poor condition. It was dirty, had a strong moldy smell, and it genuinely felt like we were put in one of the worst rooms they had available. It was such a frustrating way to start our trip. To their credit, they did move us to another room after we complained, and I appreciate that they made the change. But it’s still hard to get past the feeling that we were initially placed in a room they knew was far below standard. No guest should have to ask just to be given a clean and acceptable room. Another frustrating issue was the housekeeping. Our toilet paper was not refilled unless we specifically asked for it, which is such a basic thing that should be handled automatically. It added to the feeling that the overall service and attention to the rooms was lacking. The only truly positive part of the stay was the breakfast, which was genuinely good every morning, and the busboys were incredibly kind and helpful each time we had breakfast. Even though they changed our room, I’m still left disappointed overall because the first impression and the lack of basic upkeep really affected our trip. "

"Great service "

"Ponto de melhoria - ficamos no quarto 301 e p ar condicionado é muito barulhento"

"Limpio, servicio impecable, desayuno bueno, ubicación excelente, cama cómoda, aire acondicionado, vistas increíbles. Un detalle- mucho perfume en el cuarto cuando llegamos."

"I wanted to leave them a four star review so bad because they would not allow visitors (which I guess I overlooked) even for a couple minutes and they also looked at me funny of the entire time I was there passing by, but that is understandable because I dress eclectic. What shifted that throughout my entire day was the kindness and quickness to their assistance and making sure that I am doing well— the smiles with of the maids and cleaners of the rooms, the beauty of the pool, the location right in the middle of everything —I could go on. Yes there were scratches on the wood of some of the furniture when you walk in as a fresh room and there’s a couple of stains on the carpet—didn’t look like it was filthy by any means, but I also come from a country where if I pay this much for a room, it is exquisite and to the T cleanliness. Breakfast was phenomenal. A hot tub would make a lot of sense for this location/price, but again I cannot stress enough how amazing the staff was in regards to they’re friendliness, quickness to help, easy to communicate with even with English as their second language in English as my only. Kudos staff:) Loved my stay! *JUST KNOW: No visitors, no hot tub. Right on the Rasta Beach, Ubers immediate."

"The reception staff were very friendly and welcoming, always ready to help with any questions. The room was very clean, well-organized, and comfortable throughout my stay. The breakfast was simple, but quite tasty, with fresh options that were enough to start the day well. Overall, it was a pleasant experience and I would consider staying here again."

"The front desk people was VERY KIND and COMPETENT. Great location! Very close to Icarai beach , Pharmacy, stores and small restaurants. "

"Pretty good"