Sant Gervasi Hotels, Barcelona

"Good location for exploring the city "

"Room was a bit dusty, but you could tell , room were cleaned, maybe the location with the hotel.staff is really great. The shops the public transport is nearby. It’s a great location for the hotel. I really enjoyed my time except for the dust I don’t know. Maybe I could see more because of the tiles are black and it’s easier to notice small particles of dust other than that, everything was great. Bit surprised they charge you for the snacks you find in your hotel, my first time experiencing this "

"Good"

"Everything good "

"No air conditioning turned on even though requested multiple times. It show air conditioner room while booking."

"Close to shopping, restaurants and La Rambla. Hop on hop off bus easily accessible. "

"Spotless and clean. Lovely staff!"

"We will definitely will be back again! The staff here are wonderful, very helpful, and we had everything we needed. The location is in the heart of the Gothic quarter. We really enjoyed our stay, and would recommend this place to family and friends. "

"Such a disappointing stay. At check in the room wasn’t ready and I was asked on which floor I preferred to stay, without specifying that there would be a difference in the fare. No information was given on breakfast timings and location, spa access and other practicalities. Staff were polite but not warm, as if they didn’t care. I chose a room with “city view” which turned out to be looking at a building site. It is unacceptable to charge a “view” on it, at least until it is completed. SPA access is not free. It is charged extra and even though I was prepared to pay, nobody mentioned the opening hours, so I could not go. The location is also not great and is dirty and with very little outside. Unfortunately the positive sides are overshadowed by the whole general negative experience. A real disappointment from such an establishment. "