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"Clean room staff welcoming "

"Great room, great staff, great location "

"Adore this hotel, wonderful staff, beautiful rooms, spectacular stay every time."

"Charming bar/lounge area. Spacious room for a family of 4. "

"Ideal place before flying from Bristol airport. Room was excellent and the staff superb. Would certainly use again. "

"Attentive staff Great breakfast "

"Spa facilities are very small but the treatments are excellent. Food is abysmal, disappointing and overpriced. Bar is limited with few non alcoholic options and appalling non alcoholic cocktails. All the staff are friendly and helpful but have their work cut out for them in a tired hotel past its best. There are signs of half-completed basic renovations and worn, tired carpets. Lovely gardens. "

"Had a lovely 2 days here and the staff were very helpful and accommodating "

"Excellent staff and great location"

"Very efficient friendly helpful staff, room clean and great for a one night stay."

"Decent breakfast and friendly staff"

"Great Hotel"

"Great breakfast; beautiful place; "

"Good location, close to shopping and motorways. More than what I expected from a 3 star accommodation."

"Clean apartment in good location. Little hiccup with the check in, but quickly resolved. "

"Excellent stay in Cardiff for a Christmas shopping weekend. Conveniently situated, in a quiet road, but close to shopping and also going out for a meal in the evening. Lovely entrance with sofas and a fire. Would highly recommend."

"This hotel was fabulous!! Staff was friendly and parking was in a secure parking building/ramp! Very walkable to all areas near the University of Bristol! "

"Great room, location and facilities. "

"Clean spacious rooms, fab bath tub, good plentyful breakfast, beds are firm. Check in staff needed to be more informative, restaurant staff very helpful "

"The staff were very friendly and helpful and the room was comfortable and clean. I would have liked more pillows is my only criticism. We only stayed one night and we didn't eat but from our short stay I would recommend the Mercure. "