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"The hotel is very modern with clean rooms and great staff. Full buffet breakfast and located near a metro stop for conveniently getting around."

"Check in was good. Quick and efficient. Room was a bit strange. Looked directly into the internal courtyard . Layout was not ideal. Pillows a bit hard. Property is nice in a very good part of town. "

"Stayed only one night before a cruise. Good location next to the main station and buses. Amazing old style lift. Room was great and loved the hanging hot air balloons. Shower was amazing and bed was comfy after a long day travelling and sightseeing. Even though it seems close we got a cab to the cruise terminal organised by reception when we checked out, it arrived within 2 minutes and took us straight to luggage drop off which was the best choice."

"Great view and 24x7 staff! Very polite."

"Breakfast was wonderful and included in our stay"

"I usually do not write reviews. But my stay here left me with a bad taste in my mouth. The hotel looks very nice from the outside and is super well located. Inside though, it has a very creepy feeling and the staff just felt off. As a young woman traveling for me is scary by itself. It did not help that while I was trying to take a shower, a man tried to break into my room and was banging my door down. I called the emergency service in the hotel and by the time they came the man was gone and therefore nothing was done. It might sound dramatic but this was definitely a traumatizing experience. If you are a solo traveler, I wouldn’t recommend."

"The staff were very helpful, attentive and welcoming. Great clean room and tasty breakfast with a lot of choice. Excellent value for money."

"This place is top notch and you will feel like a million Euros! The terrace, views and location are quintessential Portofino. The spa and breakfast will not disappoint. I needed a place to park and had no issues. The walk to downtown is easy and enjoyable. I would recommend to my closest friends, not just you. ;)"

"The property is new and very clean. The amenities are nice. Simone was super friendly and helped us with many questions. Honestly, the rest of the staff, not so much. The area is nice for walking around despite the busy traffic. Everything closes at 8 except fine restaurants that you need a reservation for. Highly recommend the hotel but don’t think we’ll return Genoa."