75 metros Oeste de Taco Bell, Barrio Dent, San Pedro, San José
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We loved this quaint little place. Everyone was so helpful and friendly. The breakfast each morning was great.
Linda
Stayed 2 nights in Apr 2024
Response from Front desk on 27 Apr 2024
Dear Linda,Thank you for your wonderful review and for choosing our hotel! We're delighted to hear that you enjoyed your stay with us and that our team provided you with helpful and friendly service. It's fantastic to know that you loved the breakfast each morning.We appreciate your kind words and look forward to welcoming you back to our quaint little place in the future!
10/10 Excellent
Christina
Travelled with family
22 Feb 2024
Liked: Cleanliness, room comfort
Good service and communication, nice breakfast, big comfortable rooms.
Christina
Stayed 1 night in Feb 2024
Response from Front desk on 23 Feb 2024
Thank you for your review, Christina! We're thrilled to hear all your comments about our service, communication, breakfast, and rooms. Your satisfaction is our priority, and we look forward to welcoming you back in the future!
10/10 Excellent
Mehrdad
22 Feb 2024
Mehrdad
Stayed 1 night in Feb 2024
Response from Front desk on 23 Feb 2024
Thank you for your review, Mehrdad! We're delighted to hear that you had a fantastic experience. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!
8/10 Good
John
21 Feb 2024
John
Stayed 1 night in Feb 2024
Response from Front desk on 23 Feb 2024
Thank you for your feedback, John! If there's anything specific you'd like to share about your stay, we'd love to hear it. Your input helps us improve our services for future guests.
10/10 Excellent
Narayanan
12 Feb 2024
Narayanan
Stayed 1 night in Feb 2024
Response from Front desk on 15 Feb 2024
Thank you for your 5-star review, Narayanan! We're delighted to hear that you had a wonderful experience with us.We look forward to welcoming you back soon!
8/10 Good
Bill
Travelled with family
30 Dec 2023
Liked: Cleanliness
Bill
Stayed 5 nights in Dec 2023
Response from Front desk on 15 Feb 2024
Thank you for providing your feedback, Bill. We appreciate your rating and are glad to hear about your experience. We strive to provide the best possible experience for all our guests.
La hospitalidad, los servicios , la alimentación fue extraordinaria, el sistema de despertador en la mañana muy eficaz y novedoso....excelente.
Agradecido a todos
RODOLFO
Stayed 6 nights in Nov 2023
Response from Front desk on 29 Nov 2023
¡Don Rodolfo! Muchísimas gracias por tus amables palabras. Estamos encantados de que hayas disfrutado de nuestra hospitalidad, servicios y alimentación. Nos alegra saber que el "sistema de despertador" fue de tu agrado. Agradecemos su reconocimiento y esperamos tener la oportunidad de servirle nuevamente en su próxima visita a nuestra bella Costa rica.
The ataff at this older building made the visit very comfortable. Its an older, clean, well maintained hotel. It’s great to have free laundry facilities. The breakfast was variable. If you like eggs, request them.
Hotel transfers are arranged not included.
My taxi to the airport was not comfortable.
Again a friendly outstanding staff
Muchas Gracias
Charles
Stayed 2 nights in Nov 2023
Response from Front desk on 18 Nov 2023
Thank you for your feedback! We're delighted to hear that you found our staff friendly and the facilities well-maintained. We appreciate your mention of the free laundry facilities and the breakfast options. We apologize if the taxi experience was not as comfortable, and we'll take note of your feedback for improvement. If you have any further suggestions or if there's anything specific you enjoyed, feel free to let us know. Muchas gracias for choosing us, and we hope to welcome you again in the future!
Thank you for your positive feedback! We're thrilled to hear that you found our hotel extremely clean, and we appreciate your kind words about our accommodating personnel. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you again in the future!
Thank you for the 5-star rating, Mauricio! We're delighted to know you had a great experience during your stay. If you have any additional feedback or if there's anything more we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!
10/10 Excellent
David
7 Oct 2023
Liked: Cleanliness
David
Stayed 21 nights in Sep 2023
Response from Front desk on 10 Oct 2023
Thank you for the perfect rating, Mr. David! We're delighted to know you had a great experience during your stay. If you have any additional feedback or if there's anything more we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!
10/10 Excellent
ANDREW
Travelled with family
24 Sept 2023
Liked: Cleanliness, room comfort
ANDREW
Stayed 4 nights in Sep 2023
Response from Front desk on 25 Sept 2023
Thank you, Mr. Andrew, for your perfect score! We're delighted to hear that you had a fantastic experience during your stay. If you have any specific feedback or if there's anything more you'd like to share about your visit, please feel free to let us know. We hope to welcome you back in the future for another wonderful stay!
10/10 Excellent
Gene
11 July 2023
Liked: Cleanliness, room comfort
The staff are very attentive and helpful .it was a big help after a long journey .
Gene
Stayed 2 nights in Jul 2023
Response from Front desk on 12 July 2023
Mr. Gene, Thank you for your kind words and positive feedback. We are delighted to hear that our staff provided attentive and helpful service during your stay, especially after a long journey. We strive to make our guests' experiences as comfortable and enjoyable as possible, and it's rewarding to know that we could assist you.We appreciate your support and hope to have the pleasure of welcoming you back in the future for another great stay.Warm regards,
8/10 Good
Christopher
20 June 2023
Christopher
Stayed 1 night in Jun 2023
Response from Front desk on 21 June 2023
We appreciate your feedback and are glad that you had a positive experience overall. We always strive to provide the best possible service and will continue to work on any areas where we can improve. Thank you for choosing our hotel, and we hope to welcome you back in the future for an even better stay.
8/10 Good
Marissa
12 June 2023
Marissa
Stayed 5 nights in Jun 2023
Response from Front desk on 3 July 2023
Thank you, Marissa, for your review and feedback. We appreciate your positive rating and are glad to hear that you had a satisfactory experience with us. If there is anything specific we can do to improve, please let us know. We hope to welcome you back in the future for an even better stay.
Providing excellent customer service is one of our top priorities, and it's always rewarding to receive positive feedback. We believe that a friendly and welcoming atmosphere enhances the overall experience for our guests. Thank you for taking the time to share your kind words. We hope to have the pleasure of welcoming you back in the future!
We're thrilled to hear that you had an awesome experience with our staff! Providing exceptional service is something we take great pride in, and it's always rewarding to receive such positive feedback. Thank you for your kind words, and we look forward to serving you again in the future!
10/10 Excellent
Edgar
18 May 2023
Edgar
Stayed 1 night in May 2023
Response from Front desk on 19 May 2023
Thank you for your perfect 10/10 rating! We are thrilled to hear that you had an exceptional experience at our hotel.Your satisfaction is our ultimate goal, and we are delighted that we were able to provide you with a flawless stay.We sincerely appreciate your kind words and your recommendation. We look forward to the pleasure of welcoming you back in the future for another outstanding experience.
10/10 Excellent
oscar
18 May 2023
oscar
Stayed 1 night in May 2023
Response from Front desk on 19 May 2023
¡Muchas gracias por su calificación perfecta de 10/10! Nos llena de alegría saber que su experiencia en nuestro hotel fue excepcional y cumplió con todas sus expectativas.Su satisfacción es nuestra mayor recompensa y nos motiva a seguir brindando un servicio de calidad y atención impecable.Agradecemos sinceramente su preferencia y esperamos tener el placer de darle la bienvenida nuevamente en el futuro para continuar superando sus expectativas.
We are thrilled to hear that your experience with us was excellent! Thank you for rating us 5/5, and we're delighted to have met your expectations. Providing exceptional service to our guests is always our top priority. We look forward to welcoming you back in the future. Thank you for choosing us!
10/10 Excellent
Edgar
3 Apr 2023
Edgar
Stayed 2 nights in Mar 2023
Response from Front desk on 19 May 2023
¡Muchas gracias por su calificación perfecta de 10/10! Nos llena de alegría saber que su experiencia en nuestro hotel superó sus expectativas y que quedó plenamente satisfecho con nuestros servicios.Valoramos enormemente su apoyo y confianza. Su satisfacción es nuestra mayor recompensa y nos motiva a seguir brindando experiencias excepcionales a nuestros huéspedes.Esperamos con ansias darle la bienvenida nuevamente en el futuro y ofrecerle otra estancia impecable.Saludos cordiales,
It is a very nice hotel with an excellent manager and staff. Nice area.
thomas gene
Stayed 5 nights in Feb 2023
Response from Francisco on 1 Mar 2023
Mr. Thomas, Thank you for your comments, we are glad to hear that you liked our hotel, it was a pleasure to help you! See you next time you are in San Jose.
I called the reception at midnight and asked them to please stop the scandal that was on the first floor and in several rooms on the second floor. At 12:30 I personally went down and they knew who I am when I get angry. Never again in this place, it looks like a student canteen.
jairo
Stayed 1 night in Feb 2023
Response from Manager on 1 Mar 2023
We apologyze for what happened during your stay and we greatly appreciate your explanation, we will make the pertinent inquiries to be clear about what happened; In addition, we will consult with other hotel guests to obtain their opinions and make the necessary corrections in our policies so that this does not happen again.Once again, we appreciate your visit and hope you have a safe trip back home
Thanks for your comments. We are pleased to know that her stay with us was pleasant. We look forward to serving you the next time you visit our beautiful country.
6/10 Okay
Michael, rock island
Travelled with family, Business traveller
26 Aug 2022
Liked: Cleanliness
Staff was very polite and helpful room was very clean security parking was good the continental breakfast needs a little more love very limited very limited but overall the rest of the place was awesome
Hotel staff do not have good command of English, but they are very polite, helpful. If you speak Spanish, it is even better.
Richard
Stayed 3 nights in Jan 2022
10/10 Excellent
Richard
12 Dec 2021
Hotel staff are polite and helpful. Breakfast area was decorated quaintly for Christmas season.
Richard
Stayed 3 nights in Dec 2021
8/10 Good
Verified traveller
4 Dec 2021
Liked: Cleanliness, room comfort
A short stay!!!!
Covid-19 protocol was carried out to detail with spraying the bottoms of our shoes.
The hotel needs some cosmetic attention. It is nice that it has an elevator.
Breakfast was totalling disappointing. Not the typical Costa Rican breakfast, not quite continental either, it needs improvement.
The lobby, breakfast area was classic and very nice. Kitchenette was sufficiently equipped with small refrigerator, microwave, gas burners, sink. Water is clean and potable. Bed was made, towels replaced, room cleaned daily. Costa Rica has tiny ants everywhere. If you leave food out, they will find it.
Richard
Stayed 3 nights in Nov 2021
4/10 Poor
james
10 Dec 2019
Liked: Cleanliness, staff & service
Paper thin walls, no privacy and no AC
I could here my neighbor talking to his girlfriend on his cell phone. How do I know it was his girlfriend? I could hear her responding to him through his earpiece.. not in the speakerphone cause that would be as loud s him.. I could hear everything. Often at 1:30 in the morning when he's arrive he'd play the clock ready for music. Every night without reading my voice, as if speaking to someone sitting next to me, if say.. "please turn that off, it's late" and he could hear me, verbalize his acknowledgement, and turn it off.
Zero privacy. No AC. Loud traffic starting every morning at 5am along with the train horn walking everyone up. Needless to say rest was an issue
Nice people behind the desk.
Nice hotel; three minutes walk to the University campus. But you should know that one side of it faces railway tracks and is a bit noisy. That is why rooms on that side are cheap. For extra $30, they moved my to the opposite quieter side of the building. They provide transportation from the airport ($30). By taxi or Uber you can get from it everywhere.
Verified traveller
Stayed 5 nights in Jul 2019
Response from Reservations Department on 27 Aug 2019
Thank you for your opinion. It is very important for us. We hope to see you again. It will be a pleasure to serve you.
We wanted a kitchen and for that it was good. The breakfast was a cold buffet where elsewhere in Costa Rica you get a good cooked breakfast, but we had the kitchen. I'd stay again
Verified traveller
Response from Reservation Department on 25 Apr 2018
We appreciate your comment and we hope to be able to serve you in another opportunity.
Thank you again.
The staff were kind accommodating and arranged everything that we needed. Super!
Frederick
Response from Tairona staff on 12 Apr 2018
Good Morning Mr.Frederick
We are glad to hear your were happy with the treatment you received from our staff.
Thank you for your comments as this helps us to keep improving our service.
6/10 Okay
Verified traveller
23 Jan 2018
Liked: Staff & service, room comfort
Nice and comfy hotel
If you are planning to stay near San Pedro this is a very nice ans comfy hotel.
Verified traveller
Stayed 6 nights in Jan 2018
Response from Olga Beatriz. Recepción on 7 Mar 2018
Thanks for your opinion. We hope to see you in another opportunity.
Very convenient for Univ Costa Rica access; market
S
Response from Tairona's Team on 9 Aug 2018
Thanks for your comments. I apologize for the late reply.
We are glad to hear our hear that our attention was of your liking.
Im sorry that the noise of the train was a nuisance but on our part we do everything in our power to minimize the noise that this machine produces, likewise I claim to inform you that our government is already taking the necessary measures to place the needles and other safety signs, we hope this also helps to minimize the noise that the train makes when passing through intersections.
Greetings.
Very basic outdated hotel. The room was lacking basic necessities and charm. No mini bar, no wifi, toiletries. The bed was very small and uncomfortable with a horrible thin blanket that you would find at your grand mothers house. Wouldn't stay here again because there are lots of better hotels in the area for the same price and much better equiped. The service was excellent and the area is also great. Thank you
Serge
Response from Tairona's Staff on 9 Aug 2018
Thank you for your comments, we always strive to fulfill our guests request to make their stay as pleasant as possible, we regret to hear that in this case we did not achieve it but we will commit to do what is within our reach to improve our services. Greetings. Tairona's Team
This is the perfect place to stay if you know San Jose a little bit. You are right in San Pedro with easy access to the rest of the city via public transportation. Nice restaurants are all within walking distance as is the pleasant campus of the University of Costa Rica. The campus is a great place for a run too! I like the fact that all rooms have kitchenettes too!
Erin
Response from Tairona's Staff on 9 Aug 2018
Thank you for your comments, we are glad to hear that everything during your stay was to your liking. We hope to serve you again on your next visit to Costa Rica.
Greetings
I booked this hotel for a 10 hour stay, we needed a place to hang out until our plane left late at night. The staff was great, the room was not so great. I am very glad we only stayed a few hours. The train was so frustrating, there was no napping there. Also the smell of the room wasn't pleasant.
Verified traveller
Response from Tairona's Staff on 9 Aug 2018
Thanks for your comments. I apologize for the late reply.
Im sorry that the noise of the train was a nuisance but on our part we do everything in our power to minimize the noise that this machine produces, likewise I claim to inform you that our government is already taking the necessary measures to place the needles and other safety signs, we hope this also helps to minimize the noise that the train makes when passing through intersections.
Comfortable hotel, great location, fantastic staff
Work related trip; was able to get everything done. The staff was extremely helpful with transportation needs.
Ed
Response from Tairona's Team on 9 Aug 2018
Thank you for your comments, we are glad to hear that our service was to your liking and that you managed to do all you had to on your trip, we hope to serve you again.
Regards,
¡Hola Ana!Muchas gracias por tu valoración y comentario. Nos alegra saber que cumplimos con tus expectativas. Esperamos verte nuevamente en tu próxima visita.
Estimado Christian,¡Muchas gracias por tu excelente reseña! Nos alegra saber que disfrutaste de nuestra atención, el delicioso desayuno y la excelente habitación durante tu estancia con nosotros.Esperamos poder recibirte nuevamente en el futuro y seguir brindándote experiencias memorables.
Gracias por tu reseña, Oscar! Nos alegra mucho saber que disfrutaste de nuestras habitaciones. Esperamos tenerte de nuevo como nuestro huésped en el futuro.