The Urban

Photo gallery for The Urban

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Free WiFi
Free WiFi
Free WiFi
Free WiFi

Overview of The Urban

The Urban

2.5 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
507 Bush Street, San Francisco, CA, 94108

Explore the area

  • Popular Location555 California Street5 min walk
  • Popular LocationSan Francisco Museum of Modern Art9 min walk
  • Popular LocationMoscone Convention Center11 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive

Choose dates to view prices

About this area

San Francisco

The Urban is located in Downtown San Francisco, a neighbourhood in San Francisco, and is in a shopping district. Ferry Building and Coit Tower are notable landmarks, and some of the area's popular attractions include Exploratorium and Pier 39. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Guests love the hotel's central location.
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Map

What's nearby

  • 555 California Street - 5 min walk
  • San Francisco Museum of Modern Art - 9 min walk
  • TransAmerica Pyramid - 10 min walk
  • TransAmerica Redwood Forest - 10 min walk
  • Moscone Convention Center - 11 min walk

Getting around

  • San Francisco Station - 2 min drive
  • California St & Grant Ave Stop - 3 min walk
  • San Francisco International Airport (SFO) - 19 min drive

Restaurants

  • Bouche - 2 min walk
  • Pagan Idol - 2 min walk
  • Pachino Pizzeria - 2 min walk
  • Tunnel Top - 2 min walk
  • Sam’s Grill & Seafood Restaurant - 3 min walk

About this property

The Urban

San Francisco hotel in Downtown San Francisco, walk to San Francisco Museum of Modern Art
This smoke-free hotel features a snack bar/deli, laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a reception hall. All 54 rooms offer in-room free WiFi, flat-screen TVs with cable channels, and free local calls.
The Urban offers 54 accommodations. 32-inch Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Conveniences

  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Upper floors only accessible by stairs
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bathroom

  • Bath or shower
  • Hairdryer (on request)
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Free local calls

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San Francisco
Downtown San Francisco
Downtown San Francisco
Free WiFi
Free WiFi
Guest rating 3.5+
Guest rating 3.5+
Hotel
Hotel
Washer and dryer
Washer and dryer
2 star
2 star

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
An adult aged 18 or older must assume all liability for the booking

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 7 and younger are not allowed at this property; all guests older than 7 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Children 7 years old and younger are not permitted at this property

Property is also known as

Urban Hotel San Francisco
Urban San Francisco
The Urban Hotel
The Urban San Francisco
The Urban Hotel San Francisco

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 187 out of 703 reviews
5 - Excellent 27%
Rating 4 - Good. 336 out of 703 reviews
4 - Good 48%
Rating 3 - Okay. 107 out of 703 reviews
3 - Okay 15%
Rating 2 - Poor. 42 out of 703 reviews
2 - Poor 6%
Rating 1 - Terrible. 31 out of 703 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Urban is a great place to stay at San Francisco. It's all clean and has a very convenient location. I was eally disappointed by the WiFi which did not work at all in my room. I had to pay $20 of phone data to be able to speak to my family from my room. For a hotel that clean, that is a little disappointing.
Stayed 1 night in Apr 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ Stay in SF
This will be my new go-to place to stay when I'm visiting SF... It was spotless clean, comfy, conveniently located (walk to BART & a safe area), and the staff is super friendly and helpful.... A+.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity of places of interest…
Stayed 8 nights in Feb 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location very convenient but with some street noise as expected in a downtown location
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price point it was a pleasant experience. The shared bathrooms take a little getting used to but cleaning supplies are provided and I didn’t have any experiences with having to wait for other guests to finish. Rooms are small but cozy and well ventilated. No amenities to speak of but it’s right outside of china town so plenty of dining options in walking distance and for the price I didn’t really expect anything more than a clean bed to sleep in. main door is locked with 24/7 security, need to get buzzed in to enter the premises. We checked out 15 minutes late but the lady was understanding of our New Years hangover and didn’t charge us. :)
Stayed 1 night in Dec 2021