COVID-19 restrictions.

See detailsOpens in new tab or window

Hotel Zelos San Francisco, a Viceroy Urban Retreat

Photo gallery for Hotel Zelos San Francisco, a Viceroy Urban Retreat

Featured image
Premium bedding, in-room safe, desk, blackout curtains
Room Amenity
Room Amenity
Premium bedding, in-room safe, desk, blackout curtains

Overview of Hotel Zelos San Francisco, a Viceroy Urban Retreat

VIP Access

Hotel Zelos San Francisco, a Viceroy Urban Retreat

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
12 4th St., San Francisco, CA, 94103

Explore the area

  • Popular LocationSan Francisco Museum of Modern Art6 min walk
  • Popular LocationMoscone Convention Center7 min walk
  • Popular Location555 California Street12 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)18 min drive

Choose dates to view prices

About this area

San Francisco

Hotel Zelos San Francisco, a Viceroy Urban Retreat is located in Downtown San Francisco, a neighbourhood in San Francisco, and is in the city centre and near a metro station. Ferry Building and Berkeley Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Westfield San Francisco Centre and Ferry Building Marketplace. Looking to enjoy an event or a game while in town? See what's happening at Oracle Park or Chase Center. Looking to get your feet wet? Windsurfing, sailing and surfing/boogie boarding adventures can be found near the property. Guests appreciate the hotel's convenience for public transportation: Market St & Stockton St Stop and Market St & 4th St Stop are just steps away.

What's nearby

  • San Francisco Museum of Modern Art - 6 min walk
  • Moscone Convention Center - 7 min walk
  • 555 California Street - 12 min walk
  • Asian Art Museum of San Francisco - 14 min walk
  • Grace Cathedral - 15 min walk

Getting around

  • Market St & Stockton St Stop - 1 min walk
  • San Francisco Station - 17 min walk
  • San Francisco International Airport (SFO) - 18 min drive

Restaurants

  • Dirty Habit — 1 min walk
  • John's Grill - 2 min walk
  • Mel's Drive-In - 2 min walk
  • Amber India - 2 min walk
  • Cupola Pizzeria - 2 min walk

About this property

Hotel Zelos San Francisco, a Viceroy Urban Retreat

Romantic San Francisco hotel in Downtown San Francisco with restaurant
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and coffee/tea in a common area. All 202 soundproofed rooms feature free WiFi and room service. TVs, premium bedding and free newspapers are among the other amenities available to guests.
Hotel Zelos San Francisco, a Viceroy Urban Retreat offers 202 forms of accommodation with laptop-compatible safes and free newspapers. Beds feature premium bedding. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 55.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Conveniences

  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Conference space (5000 square feet)
  • Meeting rooms 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – June 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV/satellite channels
  • Films for purchase
  • TV

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per pet, per stay
2 per room
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • Concierge service
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house for a fee per package. The hotel cannot be held responsible for lost or damaged goods.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Palomar San Francisco
Hotel San Francisco Palomar
Palomar
Palomar Hotel San Francisco
Palomar San Francisco
Palomar San Francisco Hotel
San Francisco Hotel Palomar
San Francisco Palomar
San Francisco Palomar Hotel
Hotel Zelos San Francisco
Hotel Zelos
Zelos San Francisco
Hotel Palomar San Francisco a Kimpton Hotel
Hotel Zelos San Francisco
Hotel Zelos San Francisco, a Viceroy Urban Retreat Hotel
Hotel Zelos San Francisco, a Viceroy Urban Retreat San Francisco

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 485 out of 986 reviews
5 - Excellent 49%
Rating 4 - Good. 350 out of 986 reviews
4 - Good 35%
Rating 3 - Okay. 86 out of 986 reviews
3 - Okay 9%
Rating 2 - Poor. 44 out of 986 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 986 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, friendly staff. Right in the middle of union square, good location and not to expensive.
Stayed 1 night in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of access to all areas of the city. I didn't have to drive to visit all the local attractions on my agenda.
Stayed 2 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, it worth the price
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
When we first checked into the property they gave us a room that had a broken AC. We were then moved to a room down the hall which seemed nice until we woke up the next morning with bites all over our legs. (Bed bugs) The staff was very nice and accommodating but the hotel itself was not clean.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy.
Stayed 1 night in Sep 2021