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Bay Hotel

2.0 star property
Hotel with free breakfast, near Lombard Street

Choose dates to view prices

Travelers at the Bay Hotel enjoy San Francisco's dynamic city life with practical comforts. The continental breakfast provides fuel for the day, while in-room WiFi keeps everyone connected. Previous guests consistently praise the attentive staff who enhance the experience.

Reviews

5.2 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
The current price is AU$118
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Private Bathroom

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Portable fan
Private bathroom
Microwave
Satellite channels
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Portable fan
Private bathroom
Microwave
Satellite channels
  • 74 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Shared Bathroom

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Microwave
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
128 Jones St, San Francisco, CA, 94102

What's nearby

  • Warfield Theatre - 3 min walk - 0.3 km
  • Golden Gate Theatre - 3 min walk - 0.3 km
  • Orpheum Theatre - 5 min walk - 0.5 km
  • Bill Graham Civic Auditorium - 8 min walk - 0.7 km
  • Union Square - 10 min walk - 0.9 km

Getting around

  • Market St & Taylor St Stop - 3 min walk
  • San Francisco Station - 4 min drive
  • San Francisco International Airport (SFO) - 19 min drive

Restaurants

  • ‪Taqueria Cancun - ‬3 min walk
  • ‪St. Anthony's Dining Room - ‬1 min walk
  • ‪Habibi’s Birria - ‬3 min walk
  • ‪Gai Chicken & Rice - ‬3 min walk
  • ‪Cam Hung Chinese Restaurant - ‬2 min walk

About this property

Bay Hotel

Hotel near Moscone Convention Center
Close to Union Square, Bay Hotel provides amenities such as free continental breakfast. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, smoke-free property and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Bay Hotel include amenities, such as free WiFi.
Extra amenities include:
  • Fridges and microwaves
  • Flat-screen TVs with satellite channels
  • Heating, housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private or shared bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open Monday - Sunday (6:00 AM - midnight)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Bay Hotel San Francisco
Bay San Francisco
Bay Hotel Hotel
Bay Hotel San Francisco
Bay Hotel Hotel San Francisco

Frequently asked questions

Is Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Bay Hotel?

As of 19 Nov 2025, prices found for a 1-night stay for 2 adults at Bay Hotel on 20 Nov 2025 start from AU$118.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Bay Hotel?

This hotel doesn't offer parking.

What time is check-in at Bay Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Bay Hotel?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Bay Hotel located?

Located in Downtown San Francisco, this hotel is within a 15-minute walk of Golden Gate Theatre and Union Square. Lombard Street and Oracle Park are also within 2 miles (3 km). Market St & Taylor St Stop and Market St & 6th St Stop are within a 5-minute walk.

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Reviews

Bay Hotel Reviews

5.2

5.8

Cleanliness

4.0

Location

6.2

Staff & service

5.2

Eco-friendliness

5.4

Property conditions & facilities
Rating 10 - Excellent. 92 out of 593 reviews
Rating 8 - Good. 85 out of 593 reviews
Rating 6 - Okay. 97 out of 593 reviews
Rating 4 - Poor. 100 out of 593 reviews
Rating 2 - Terrible. 219 out of 593 reviews

Reviews

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was nice. Hotel is noisy.
Stayed 1 night in Nov 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. place is disgusting, very loud, not a great area.
Stayed 1 night in Oct 2025

2/10 Terrible

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Scam . This place rents to the homeless . It’s admirable bit
Stayed 2 nights in Sep 2025

2/10 Terrible

Nathan

Disliked: Cleanliness, property conditions & facilities
Upon arrival and inspecting the room and the bed we immediately booked an alternative motel and left. The bed was dirty and had a cigarette burn hole in the bottom sheet. The room was in poor condition and the motel is in a terrible area with numerous drug addicts directly outside and around the location.
Stayed 2 nights in Oct 2025

2/10 Terrible

Neeraja

Disliked: Cleanliness, staff & service, property conditions & facilities
It was the worst hotel I was in, Not worth staying. Unclean and untidy the worst experience ever
Stayed 2 nights in Oct 2025

2/10 Terrible

Curran

Disliked: Cleanliness, amenities
Worse hotel our original booking was 7 days we checked out after 1st night but the hotel refused to refund inspite of us complaining. NOT Recommended
Stayed 7 nights in Oct 2025

4/10 Poor

Ken

Disliked: Staff & service
Front is closed from at least 8am until nobody knows what time so that there is no way to checkout properly and have you luggage to be kept for the day when leaving.
Stayed 5 nights in Oct 2025

4/10 Poor

sonny

Disliked: Cleanliness, amenities, property conditions & facilities
This place is in tenderloin and a lot of homeless hangs around right at front. While i survived, i realized i should have read the reviews. It’s a relatively inexpensive place. Next to Bart train so that’s why I got it. But the location and surrounding really sucks. The room smells and the bed has blood stains… get what you pay for… would not recommend.
Stayed 6 nights in Sep 2025

2/10 Terrible

Bousaad

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Sep 2025

6/10 Okay

Christine

Disliked: Staff & service

Downtown San francisco

Many homeless,drug users right aroubd the door of Hotel. Breakfast advertised but none available. Walking distance from Bart. Cheap for downtown San Francisco.
Stayed 2 nights in Aug 2025

4/10 Poor

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t have ac or breakfast and dirty towels
Stayed 1 night in Aug 2025

2/10 Terrible

Vardan

Disliked: Cleanliness, amenities, property conditions & facilities
Both hotel and expedia are terrible. I've been charged twice and hotel told me to contact expedia and expedia told me to contact hotel. After all expedia told me go and pay hotel directly and next morning I will get refunded from expedia. Next day expedia wrote me that it is non refundable and they kept my money. Avoid both expedia and this hotel as they both are terrible. 0 stars
Stayed 1 night in Sep 2025

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience ended up leaving the property terrible condition and didn’t feel safe
Stayed 2 nights in Aug 2025

2/10 Terrible

doreen

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jul 2025

6/10 Okay

Geary

Liked: Cleanliness
GOOD: Its 1.5 blocks off market. Central located to theaters, chinatown, shopping, Convenience markets, Clean y owners are a comodatinge... BAD: Lots of homeless, addicts y dealers (sketchy neighborhood). When I was checking out there was noone around to check me out
Stayed 2 nights in Jun 2025

10/10 Excellent

Zhufeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel to stay at SF heart, great place, great price
Stayed 1 night in May 2024

2/10 Terrible

Jeff

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The photos of the hotel are not accurate. The rooms do not look like that at all. Absolutely filthy conditions in the room and in the bathroom. Beware they charge you a $20 deposit when you get there. When I went to check out early in the morning, no one was in the lobby And I had to leave. So I did not get my $20 back. The sidewalk outside of the hotel is packed with homeless people with trash, The and urine everywhere. Dirty bedding, holes in the walls, terrible odors throughout the entire building. Do not stay at this property!
Stayed 4 nights in Jul 2025

2/10 Terrible

Terri

Disliked: Cleanliness, staff & service, property conditions & facilities
The reviews are accurate. Seems to be family run. Male at the facility is incredibly rude. Walls are So thin. The area surrounding the hotel is not Great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around hotel is sketchy, but hotel itself and staff make up for it. Definitely will be making it my go to spot when visiting SF
Stayed 1 night in Sep 2024

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not too expensive place to stay in bay area.
Stayed 3 nights in Apr 2024

2/10 Terrible

Brooke

Disliked: Staff & service, amenities, property conditions & facilities
It was so bad I didn’t stay the night - not at all as pictured, in a very unsafe area, smelled so so bad
Stayed 1 night in May 2025

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
My wife and i had to share one towel to shower with. There was no fitted sheet to cover the mattress protective cover. Just a loose sheet and a rhin comforter There was a hole in the wall stuffed with a trash bag to cover it.
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever

Comfortable stay clean nice employees big room nice location.
Stayed 1 night in Oct 2023

2/10 Terrible

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked 3 hotels on this site. The first 2 hotels looked like a good deal until we were told we had to share a bathroom with other hotel residents and were located in the worst part of the city. Transients were piled up in front of the property and up and down the street. I was afraid to get out of the car since most of them were arguing with themselves while mucus spewed from their noses and mouth. The advertisement did not include sharing a bathroom. Horrible is an understatement.
Stayed 1 night in Jun 2025

2/10 Terrible

Emyr

Liked: Cleanliness
Disliked: Property conditions & facilities
Advert advertised breakfast included in the price, when I arrived for breakfast staff announce that they have not provided breakfast since the beggining of the COVID pandemic, therefore admitting that they have been false advertising for over 5 years. Advertised that there would be a microwave in the room, there wasn't. The fire detector had been ripped out in the room as well. Room was generally clean, there was a little stains on the towels, otherwise the room was clean. There was damage to the sink in the room so needed to be careful not to cut self when using. The room did not have any aircon so did get humid in the room. Staff were polite and accommodating in general. The biggest issue with this property is on the outside. The street seems to be a popular congregating place for the use of drugs. Upon arrival there must have been 20 people on the street doing drugs, their behaviour was erratic and on occasions violent. I did not feel safe going outside and I was apprehensive about them coming in as there were a couple occasions where someone would bang on the window/door. Ultimately I would not stay here again, having explored the city a bit I would recommend a place down near the piers felt much safer around here.
Stayed 2 nights in Oct 2025