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"Not enough staff. Need to improve their food."

"Excellent service and friendly staff. Activities for both Adults and children. Mini bar has limited selections for drinks but they do replenish them if you ask. There’s a shop next to the main theater to purchase drinks, food or gift items. You can travel to the other RIU Jalisco hotel as well but are not allowed to eat breakfast or dinner. You can only have lunch there. I don’t feel the food was the best but that’s my opinion. Even some of their themed restaurants (Italian, Steakhouse, Japanese) were ok. They have long wait times depending on the time you arrive and when you’re seated the time to get your food is pretty long. "

"Outdoor pool was great "

"It started with the man who Checked me in… any question I asked him he would take a deep breath as If he was so annoyed . The room Was depressing, there is really no place to lay out and get some sun . I’ll never stay again "

"Beautifil oceanside location, clean and new looking amenities with friendly staff. The buffet selections were always top notch as welll as a great assortment of fresh fruit at every meal."

"Great time! Would have been even better if a staff member would have taken towels away from people who used them to get chairs first thing in the morning by the pool but never showed up till late afternoon. Saw so many families looking for chairs with little kids and was unfortunate that staff didn’t monitor that. "

"Clean rooms"

"Staff were amazing. Food is ok. Mexican fiesta was great. Only concern were the multiple raccoons jumping up on buffet table and grabbing food in the Italian restaurant. Rooms were clean and comfortable. Beautiful beach. Nice location. "

"Well where do I start. When we arrived we were amazed how nice the r lobby looks like. "