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Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, cots/infant beds
In-room safe, desk, iron/ironing board, cots/infant beds

Guest reviews

4.2 out of 5 Very good
1,458 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Free airport shuttle
Air conditioning
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitiser provided

Map

Explore the area

Popular LocationOld Town San Diego State Park1 min walk
Popular LocationHotel Circle2 min drive
Popular LocationMarine Corps Recruit Depot11 min drive
AirportSan Diego, CA (SAN-San Diego Intl.)12 min drive

Choose dates to view prices

  • Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    4.6/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsStandard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

    4.5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 5
    More detailsStandard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    Room amenities

    • Sleeps 3
    More detailsStandard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

    4.1/5 guest room rating

    Room amenities

    • Sleeps 5
    More detailsStandard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (No Sofabed)

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (No Sofabed)
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsStandard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Room amenities

    • Sleeps 4
    More detailsSuite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

    Room amenities

    • Sleeps 3
    More detailsStandard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

    Room amenities

    • Sleeps 3
    More detailsStandard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)
  • Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    Room amenities

    • Sleeps 3
    More detailsStandard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

    4.3/5 guest room rating

    Room amenities

    • Sleeps 5
    More detailsStandard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    Room amenities

    • Sleeps 3
    More detailsStandard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Bathtub

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds, Accessible, Non Smoking

About this area

San Diego

In the historical district, Best Western Plus Hacienda Hotel Old Town is in San Diego's Old Town neighbourhood, an area with good shopping. Port of San Diego and B Street Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Old Town San Diego State Park and Mission Bay. Hotel Circle and SeaWorld are not to be missed. Looking to get your feet wet? Sailing and surfing/boogie boarding adventures can be found near the property.

Map
Popular Location

What's nearby

  • Old Town San Diego State Park - 1 min walk
  • Hotel Circle - 2 min drive
  • University of San Diego - 8 min drive
  • Marine Corps Recruit Depot - 11 min drive
  • Harbor Island - 14 min drive

Getting around

  • San Diego-Old Town Transit Center - 8 min walk
  • Old Town Transit Center Station - 10 min walk
  • San Diego, CA (SAN-San Diego Intl.) - 12 min drive

Restaurants

  • Old Town Tequila Factory — 1 min walk
  • Old Town Mexican Café - 2 min walk
  • Harney Sushi - 2 min walk
  • O'Hungry's - 2 min walk
  • Miguel's - 3 min walk

About this property

Best Western Plus Hacienda Hotel Old Town

Suburban San Diego hotel in Old Town, walk to Old Town San Diego State Park
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas, a free airport shuttle and free train station pick-up are also provided. Other amenities include a bar/lounge, a spa tub and self parking. All 197 rooms offer conveniences such as fridges and microwaves, along with free WiFi, free wired Internet and flat-screen TVs. Room service (during limited hours), coffee/tea makers and free newspapers are among the other amenities available to guests.
Best Western Plus Hacienda Hotel Old Town offers 197 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and free newspapers. 40-inch Flat-screen televisions come with pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Diego hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Care Clean - Best Western
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: USD 17.00 per day
  • Free return airport shuttle from 7:00 AM to 10:00 PM
  • Free local area shuttle
  • Free train station pick-up shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: USD 10.00-18.00 for adults and USD 7.00-18.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Free local area shuttle
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (3000 square feet)

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Linens
  • Rollaway/extra beds (surcharge)
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV/satellite channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in between 4:00 PM and 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available from 7:00 AM to 10:00 PM
Fees may apply; contact the property in advance to make arrangements
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per day.
Cots (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10.00 and USD 18.00 for adults, and USD 7.00 and USD 18.00 for children (approximately)
  • Self-parking fee: USD 17.00 per day (in/out privileges)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for breakfast and dinner
Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors
The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station; guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Hotel
Best Western Plus Hacienda Old Town
Best Western Plus Hacienda
Best Western San Diego
Best Western Hacienda Hotel Old Town San Diego

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Hacienda Hotel Old Town and receive a full refund?
Yes, Best Western Plus Hacienda Hotel Old Town offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Hacienda Hotel Old Town cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for USD 17.00 per day.
What time is check-in at this property?
Check-in is from 4:00 PM to 2:00 AM.
What time is check-out at Best Western Plus Hacienda Hotel Old Town?
Checkout is at 11 AM.
Does Best Western Plus Hacienda Hotel Old Town provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Best Western Plus Hacienda Hotel Old Town located?
Located in Old Town, this hotel is steps away from Old Town Trolley Tours and Old Town San Diego State Park. Hotel Circle and Mission Bay are also within 2 miles (3 km). Old Town Transit Center Station is 10 minutes by foot and San Diego-Old Town Transit Center is 8 minutes.

Guest reviews

Overall score and ratings for Best Western Plus Hacienda Hotel Old Town

4.2
Very good
1,458 reviews
5 - Excellent
688
4 - Good
511
3 - Okay
152
2 - Mediocre
68
1 - Poor
39
4.3
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.1
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Always the best hotel in the area. However, this time I got a really bad view basically overlooking a little back street. The view facing Old Town is simply awesome but I got a bad view for booking the same day.

Stayed 1 night in Aug 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities

Quick stay but a great one!!! Will book when I’m town!

Stayed 1 night in Jul 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms were big and comfortable and the area where it was located was close to many places to walk to for food, shopping, drinks, walking tours. It was easy to find close free parking. The trolley is a short walk as well.

Stayed 1 night in Jul 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was very clean. pretty building, room is a little outdated and the pool is very small. Loved that everything was in walking distance

Stayed 1 night in Jul 2020
4.0 out of 5 Good
    This traveller didn’t leave comments with their review
    Stayed 1 night in Jul 2020