Best Western Plus Hacienda Hotel Old Town

3.0 star property
Suburban hotel with free airport shuttle and fitness centre

Choose dates to view prices

Photo gallery for Best Western Plus Hacienda Hotel Old Town

Outdoor pool, pool loungers
Terrace/patio
Lobby
Exterior
Daily buffet breakfast (USD 12.95 per person)
The Best Western Plus Hacienda Hotel Old Town offers warm hospitality and modern comforts in Old Town San Diego. Enjoy Mexican cuisine at the on-site restaurant, relax by the outdoor pool, stay fit at the gym, and use the business center. Top attractions are steps away.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Free airport shuttle
The current price is AU$233
includes taxes & fees
7 Oct - 8 Oct

Room options

Available filters for rooms
Showing 15 of 15 rooms

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(61 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Ceiling fan
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(69 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Ceiling fan
Hairdryer
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Ceiling fan
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.2 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Ceiling fan
Hairdryer
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.8 out of 10
Excellent
(46 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Shower/bath combination
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Ceiling fan
Shower/bath combination
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Hairdryer
Shower/bath combination
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Sofa bed - double
Ceiling fan
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Ceiling fan
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Ceiling fan
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Ceiling fan
Hairdryer
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Ceiling fan
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

8.8 out of 10
Excellent
(46 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Accessible)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
4041 Harney St, San Diego, CA, 92110

What's nearby

  • Old Town San Diego State Park - 7 min walk - 0.6 km
  • University of San Diego - 2 min drive - 1.9 km
  • Marine Corps Recruit Depot - 2 min drive - 1.9 km
  • Hotel Circle - 2 min drive - 3.0 km
  • SeaWorld - 4 min drive - 3.4 km

Getting around

  • Morena - Linda Vista Station - 2 min drive
  • Old Town Transit Center - 8 min walk
  • San Diego, CA (SAN-San Diego Intl.) - 15 min drive

Restaurants

  • ‪Cafe Coyote - ‬2 min walk
  • ‪Old Town Mexican Cafe - ‬2 min walk
  • ‪Miguel's Cocina - ‬2 min walk
  • ‪Cousin's Candy Shop - ‬4 min walk
  • ‪Rockin' Baja Lobster - Old Town - ‬4 min walk

About this property

Best Western Plus Hacienda Hotel Old Town

Hotel near Old Town San Diego State Park
Take advantage of a free return airport shuttle, dry cleaning/laundry services and a fireplace in reception at Best Western Plus Hacienda Hotel Old Town. For some rest and relaxation, visit the hot tub. The on-site Mexican cuisine restaurant, Old Town Tequila Factory, offers breakfast, brunch, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a bar and a gym.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers
  • Buffet breakfast (surcharge), a free cruise shuttle and self-parking (surcharge)
  • A computer station, multilingual staff and a 24-hour front desk
  • A lift, luggage storage and barbecues
  • Guest reviews speak highly of the helpful staff and location
Room features
All 197 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Wardrobes/cupboards, mini fridges and microwaves

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:30 AM to 10:00 PM
  • Free train station pick-up shuttle from 6:30 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free cruise terminal shuttle
  • Free train station drop-off
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: USD 12.95 for adults and USD 8.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Old Town Tequila Factory

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,003 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 12.95 for adults and from USD 8.95 for children
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hacienda Hotel Old Town
Best Western Old Town Hacienda
Best Western Plus Hacienda
Best Western Plus Hacienda Hotel
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Old Town
Hacienda Best Western
Hacienda Old Town
Hotel Best Western Old Town
Old Town Best Western Hacienda
Best Western Hacienda Hotel Old Town San Diego

Frequently asked questions

Does Best Western Plus Hacienda Hotel Old Town have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Hacienda Hotel Old Town?

As of 2 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hacienda Hotel Old Town on 7 Oct 2025 start from AU$233.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Hacienda Hotel Old Town pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Hacienda Hotel Old Town?

Self-parking is available for USD 25 per day.

What time is check-in at Best Western Plus Hacienda Hotel Old Town?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Hacienda Hotel Old Town?

Checkout is at 11 AM.

Does Best Western Plus Hacienda Hotel Old Town provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Best Western Plus Hacienda Hotel Old Town located?

Located in Old Town San Diego, this hotel is within a 10-minute walk of Whaley House Museum and Old Town San Diego State Park. University of San Diego and Mission Bay are also within 2 miles (3 km). Morena - Linda Vista Station is 20 minutes by foot and Washington Street Station is 24 minutes.

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Best Western Plus Hacienda Hotel Old Town Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 989 out of 1780 reviews
Rating 8 - Good. 379 out of 1780 reviews
Rating 6 - Okay. 223 out of 1780 reviews
Rating 4 - Poor. 106 out of 1780 reviews
Rating 2 - Terrible. 83 out of 1780 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kid friendly, great food.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great staff was amazing
Stayed 4 nights in Sep 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a gret stay, would definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Frank

Liked: Amenities
Very nice facility at old town and close to all other sights
Stayed 1 night in Sep 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was punctual and the driver asked when the next flight was. Hotel staff was friendly and the room was comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Rosa Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great. The restaurant at the hotel, not so much. The food was mediocre but the waiter left a lot to be desired.
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single thing has been amazing. Ricky, the airport shuttle driver was so friendly and helpful, the woman at the check in desk was professional, friendly, and beyond accommodating, the hotel and the grounds are gorgeous and close to everything. This place was a great find!
Right outside my room in Building 6.
Stayed 1 night in Sep 2025

6/10 Okay

Rafael

Liked: Cleanliness, staff & service, amenities
Room was very old and very sketch but great location
Stayed 1 night in Sep 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for an overnight stay in Old Town. Room was spacious and clean and the beds were comfortable. Room is a bit dated but entire property has a unique charm to it. Plenty of shopping and things to see within feet of the property. Kids enjoyed the heated pool and jacuzzi.
Stayed 1 night in Sep 2025

10/10 Excellent

Beverly K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot in Old Town. Staff was super nice
Stayed 1 night in Sep 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility gets an AWESOME rating. Courteous and professional staff. Inmaculate rooms and hotel grounds. Great area.
Stayed 1 night in Sep 2025

10/10 Excellent

kane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very excellent and restful
Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Our room had a private balcony and great view of old town. I liked that it is convenient to all Old Town has to offer. We could walk all around town. We ate at the onsite restaurant for the buffet breakfast and buffet lunch for a reasonable cost and it was very good. The swimming pool was so nice and the water warm. Staff was nice and accommodating. Will stay here again.
View from our balcony of the pool
Courtyard by our room
Stayed 2 nights in Sep 2025

10/10 Excellent

Ursula

Liked: Amenities
I loved it.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check was easy. The staff was friendly. The rooms were clean. Pool was great and the convenience of all the shops and restaurants there were awesome.
Stayed 1 night in Sep 2025

10/10 Excellent

ray

Liked: Cleanliness, staff & service, amenities
Very clean, centrally located easy access to transportation just totally excellent area
Stayed 2 nights in Aug 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really impressed with this property. Me and my wife went on a little getaway for our anniversary to old town San Diego. The property was walking distance to all the restaurants and stores. What we loved about it was the cleanliness and it was really quiet. We will sure stay there again. No complaints.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. Can upgrade the rooms a bit.
Stayed 1 night in Sep 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel but nice location for visit to Old Town - train is close by
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property very very very large.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice, not knowing that we were gonna have turned down services every day that we were there coming back to a freshly made bed and clean town in our room was amazing
Stayed 3 nights in Sep 2025

10/10 Excellent

Liat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute room. Comfortable bed. Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. It goes with the vibe of old town and is a magical place to stay. 5 stars all the way.
Stayed 1 night in Aug 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very helpful. Room accommodations 5 Stars. Thanks
Stayed 1 night in Aug 2025