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Overview of Best Western Plus Hacienda Hotel Old Town

Photo gallery

Featured image
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, cots/infant beds
In-room safe, desk, iron/ironing board, cots/infant beds

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationOld Town San Diego State Park1 min walk
    Popular LocationHotel Circle2 min drive
    Popular LocationMarine Corps Recruit Depot10 min drive
    AirportSan Diego, CA (SAN-San Diego Intl.)12 min drive

Choose dates to view prices

  • Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

    4.5/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsStandard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

    4.1/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsStandard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStandard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStandard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStandard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

    4.3/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsStandard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    4.6/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsStandard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    4.1/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsStandard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

    Room amenities

    • 28 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    4.4/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStandard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 King Bed, Accessible, Bathtub

    Room amenities

    • 28 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible, Bathtub
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking

    Room amenities

    • 28 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Accessible, Non Smoking
  • Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsStandard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

About this area

San Diego

In the historical district, Best Western Plus Hacienda Hotel Old Town is in San Diego's Old Town neighbourhood, an area with good shopping. Port of San Diego and B Street Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Old Town San Diego State Park and Mission Bay. Hotel Circle and SeaWorld are not to be missed. Looking to get your feet wet? Sailing and surfing/boogie boarding adventures can be found near the property.
Popular Location

What's nearby

  • Old Town San Diego State Park - 1 min walk
  • Hotel Circle - 2 min drive
  • Marine Corps Recruit Depot - 10 min drive
  • SeaWorld - 13 min drive
  • Harbor Island - 14 min drive

Getting around

  • San Diego-Old Town Transit Center - 8 min walk
  • Old Town Transit Center Station - 10 min walk
  • AirportSan Diego, CA (SAN-San Diego Intl.) - 12 min drive

Restaurants

  • Old Town Tequila Factory — 1 min walk
  • Fred's Mexican Cafe - 3 min walk
  • Barra Barra Mexican Cantina and Grill - 5 min walk
  • Pizza Bella - 5 min walk
  • Congress Café & Market Place - 5 min walk

About this property

Best Western Plus Hacienda Hotel Old Town

Suburban San Diego hotel in Old Town, walk to Old Town San Diego State Park
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre. All 197 rooms offer conveniences such as microwaves and coffee makers, along with free WiFi, free wired Internet and flat-screen TVs. Other amenities available to guests include room service (during limited hours), free newspapers and free local calls. Weekly housekeeping is available.
Best Western Plus Hacienda Hotel Old Town offers 197 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and free newspapers. 40-inch Flat-screen televisions come with pay-per-view films. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Diego hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of We Care Clean (Best Western)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: USD 17.00 per day

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–9:30 AM: USD 10.00-18.00 for adults and USD 7.00-18.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services
  • Change of towels (on request)
  • Change of bedsheets (on request)

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (3000 square feet)

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV/satellite channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per day.
Cots (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10.00 and USD 18.00 for adults, and USD 7.00 and USD 18.00 for children (approximately)
  • Self-parking fee: USD 17.00 per day (in/out privileges)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Best Western Hacienda Hotel Old Town
Best Western Old Town Hacienda
Best Western Plus Hacienda
Best Western Plus Hacienda Hotel
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Old Town
Hacienda Best Western
Hacienda Old Town
Hotel Best Western Old Town
Old Town Best Western Hacienda
Plus Hacienda Old Town Diego
Best Western Hacienda Hotel Old Town San Diego
Best Western Plus Hacienda Hotel Old Town Hotel
Best Western Plus Hacienda Hotel Old Town San Diego
Best Western Plus Hacienda Hotel Old Town Hotel San Diego

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Hacienda Hotel Old Town and receive a full refund?
Yes, Best Western Plus Hacienda Hotel Old Town offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Hacienda Hotel Old Town cancellation policy on our site for more details about any exclusions or requirements.
Does Best Western Plus Hacienda Hotel Old Town have a pool?
Yes, this property has an outdoor pool.
Is Best Western Plus Hacienda Hotel Old Town pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Plus Hacienda Hotel Old Town?
Self-parking is available for USD 17.00 per day.
What time is check-in at Best Western Plus Hacienda Hotel Old Town?
Check-in is from 4:00 PM - 2:00 AM. Late check-in is available during limited hours.
What time is check-out at Best Western Plus Hacienda Hotel Old Town?
Checkout is at 11 AM.
Where is Best Western Plus Hacienda Hotel Old Town located?
Located in Old Town, this hotel is steps away from Old Town Trolley Tours and Old Town San Diego State Park. Hotel Circle and Mission Bay are also within 2 miles (3 km). Old Town Transit Center Station is 10 minutes by foot and San Diego-Old Town Transit Center is 8 minutes.
4.2
Very good
5 - Excellent
661
4 - Good
460
3 - Okay
128
2 - Poor
62
1 - Terrible
34

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, property conditions & facilities
THE HOTEL IS NICE BEDS ARE HORRIBLE,TV DIDN'T FUNCTION CORRECTLY,KEPT LOSING SIGNAL FRONT DESK DIDN'T ALLOW MY WIFE TO CHECK IN FIRST,IT WAS OUR ANNIVERSARY SO SHE WANTED TO SETUP THE ROOM BEFORE I GOT THERE,SO THAT WAS RUINED VENT IN THE BATHROOM DIDN'T WORK.... UNFORTUNATELY THIS STAY WAS A LET DOWN
Stayed 2 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Amenities, property conditions & facilities
The Property Is Well Maintained. There Was Hand Sanitizer Available In Several Places. Daily Housekeeping Services Not Done For Your Room As Long As You Stay But If You Need Anything For Your Room You Can Call The Front Desk And It Will Be Taken Care Of For You. Staff All Wearing Mask. Check In Desk Has A Protective Shield Between You And The Staff.
Stayed 3 nights in Sep 2020

5/5 Excellent

Travelled with family and small children, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great style of hotel and great location! Walking distance to Old Town and the trolley that goes to Embarcadero, Sea Port Village, Little Italy and Gas Lamp District.
Stayed 1 night in Sep 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many people in pool could not even get in otherwise a very clean place
Stayed 2 nights in Aug 2020

4/5 Good

Stayed 2 nights in Aug 2020

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